Hi Auto Repair

Nov 05, 2024

They got the job done, but didn't deliver the service at the agreed upon price.

Oct 29, 2024

Everyone here was extremely kind when my head gasket failed me! Great communication. George is very nice and was recommended to me by a friend!

Oct 19, 2024

I had the worst customer service in the world by the owner. Don't come here; your car will not be returned to you in better condition. It’s getting worse. He doesn't understand how to manage time. There were only three of us in the shop, including myself, and it wasn't busy at all, yet I was made to wait an incredibly long time. The delays were frustrating, and it’s clear they don't value their customers. He really really care YOUR MONEY.

Sep 19, 2024

Exceptional customer service and fair pricing! I had to get my engine replaced but they were able to fix it no problem. Been running great ever since! Support local mechanics, you won’t regret it 👍

Jun 19, 2024

Great service great people! Particular on what they work on.

Jun 19, 2024

Installed new rotors and brake pads. Good price. Thank you George.

May 19, 2024

Reasonable prices and great work done. I've been there twice now and its my new go-to. Great mechanics and people. George is transparent and communicative and gets the job done fast.

Apr 19, 2024

My go to and only recommendation whenever there’s any car trouble. Upon my first ever visit they were able to save my car when I thought it wouldn’t be possible and I’d have to sell it, 3 years later she’s still going strong! Any problems then after George and his team have been able to fix quickly at great prices. George has even gone out of his way to personally drive me home and spare me the cost of an Uber. Can’t recommend enough! Thank you, Hi Auto!

Feb 19, 2024

Great service from George! Gave us great pointers after purchasing a used vehicle. We appreciate you inspecting our “new” family vehicle!

Feb 19, 2024

I’ve gone her a few times and always received very good service at a reasonable price. When nothing was actually wrong twice, they didn’t charge me. Very honest husband and wife running this shop. Highly recommend!

Jan 19, 2024

George took care of me super nice guy. He gave me a couple discounts and didn’t try to upsell me.

Dec 19, 2023

Awesome service!!

Dec 19, 2023

Received an email saying my previous review was viewed over 500 times so I needed to get on here to readdress since I can’t edit my review apparently. This business used to have an honest owner (HI) who always was attentive, punctual, and communicative - now the new owner or FOH whatever he is (George) is the complete opposite. When I would show up and ask where the owner has been he would always make up some vacation story, clearly the business has been sold or turned over so why lie about it? The other review I left was 5 stars and I wish I could retract it - the radiator hose I thought he had fixed actually blew out not long after installing and now my engine has failed completely and the car is now a lemon. The only clientele this place has left are elderly and you can clearly tell they get priority for obvious reasons. If you want a real mechanic to fix your vehicle go to Costal Auto Repair in pacific beach.

Dec 19, 2023

So helpful and accommodating! George went above and beyond and I would recommend this shop to anyone :)

Nov 19, 2023

5 star service as always from George and team. Brought in my car at noon and had it fixed by end of day. I’ve been coming to this shop since I moved to San Diego. No bs or overselling. 10/10 recommend

Nov 19, 2023

Amazing job on my ram truck!

Nov 19, 2023

Fair prices and amazing owner but 4 stars because this place is a serial battery murderer. Every time I drove by I had seen a car getting the battery charged and only after I dropped off my car to be fixed I come back to see my car getting the battery charged and was informed "there's something wrong with your battery". My battery was perfectly fine but the prices and mechanics are still best in town just factor in an extra battery charge.

Nov 19, 2023

George and his auto mechanics did a great job repairing my 1985 Nissan. I liked his friendly but professional approach. I feel confident the job was done right the first time.

Nov 19, 2023

George is an absolute pro. I had a complete engine replacement done at Hi Auto and the car is running better than before. Fair pricing and great quality of work!

Nov 19, 2023

Great prices, bad attitude. Not up to date on modern repair.

Nov 19, 2023

I can't speak on the quality of the repair service but I can say I will not be coming back due to terrible customer service. My check engine light was on so I got the error code checked at valvoline for free, then brought my car to Hi Auto and showed them the error code related to my automatic transmission. They assured me they could perform the diagnostic within a 3-4 business days and would call me with an update. 2 weeks later and I had to call them 3 times to get any updates, and they still couldn't tell me what was wrong. When I showed up, they showed me the same error code I originally showed them and told me I needed to take my car to the dealer because they couldn't get the part I needed. They still charged me $75 for the "diagnostic" which was the exact same code I already got for free.

Nov 19, 2023

I used to love this mechanic. He was fair, he was fast and his employees delivered. Recently they hired a new front of house. He was swarmy and kept talking about discount for things I would have paid full price for had he fixed my car. He kept my car for 5 days. Whenever I called to check in my car, he had no answer. He said he would call me back but didn’t. I told him I was going to pick up my car and take it somewhere else. He quoted me 1795 to fix a problem he couldn’t diagnose. I took it to another mechanic. They called within an hour, had it fixed for 267 and I picked it up same day.

Nov 19, 2023

Mr.Hi leased his shop to a owner who is full of himself. He turned down one hour job which Mr.Hi never did. With cocky attitude I think you want last long. Look for someone else

Nov 19, 2023

Such amazing service.

Nov 19, 2023

The left ball joint on my 2000 Toyota Tacoma pickup truck failed on a Friday afternoon back in early July. Fortunately, it occurred on a residential street at low speed. I had the truck towed to Hi's lot the next morning. By Tuesday, George had written up a quote that we agreed on. They replaced the ball joints, upper control arms, bearings and brakes (rotors & pads) on both front wheels, plus the sway bar and four new shocks for a little under $3200 (including tax). He even threw in an oil/filter change! I picked up the car the next day (Wednesday), and have driven it without issue since then. If you need to have a nice waiting room with house plants, big screen TV, clean restrooms, "technicians" in crisp uniforms, then go elsewhere. But if you want solid, competent service at a good price, and delivery when promised, then Hi Auto is your place!

Nov 19, 2022

Best mechanic ever ❤

Nov 19, 2022

Great experience with this shop! Really appreciate an honest mechanic that does the job right, on time and at a fair rate!

Nov 19, 2022

Hi The owners and head mechanic Is one of the nicest persons to deal with. He gives excellent service and is prices are more than fair. He has other mechanics that work for him that are very well trained. He will not sell you something that you don’t need !!!! His wife speaks English well. She takes care of everything in the office. I honestly cannot recommend anyone more than these people. Jim Fogerty

Nov 19, 2022

Knowledgeable, friendly, fair pricing, in and out with complete happiness... recommend this place!

Nov 19, 2022

$50 smog check. Easy in. Easy out. You can’t ask for more. Friendly people too.

Nov 19, 2022

Great Service! Very good people!!!

Nov 19, 2022

Hai is the best, I used him before he moved to point Loma. He comes from a family of great people and mechanics. You will be lucky to meet him. Satisfied me since the nineties

Nov 19, 2022

He is awesome he tells it like it . And if he can't. Do the work he'll tell you .has work all my cars ...hard to trust anyone these days....I trust him!

Nov 19, 2022

Hi is honest and reliable

Nov 19, 2022

I've been going here for 30 years. They do exceptional work for an honest price.

Nov 19, 2022

Second mechanic in town who said they didn't want to replace the catalytic converter in my daughter's car. If there are any other mechanics in town willing to take on the project let me know. We'll most likely do it ourselves.

Nov 19, 2022

Smog check was super fast and friendly.

Nov 19, 2022

The best most honest and fair priced shop I have ever encountered.