Hibdon Tires Plus

Nov 30, 2024

Always nice and know what they are doing.

Nov 30, 2024

I took my car to get a tire repair and it took forever. And then they told me they couldn't repair it, and I had to buy a new one. 🤬

Nov 23, 2024

Oscar and his crew at 41st Street store in Tulsa provide excellent customer service.

Nov 07, 2024

Had a flat tire on my work van. Got me right in and took great care of me.

Nov 07, 2024

Service started quickly because of allowing easy online scheduling ahead of time. Staff was responsive to questions and provided a thorough report of service as requested.

Oct 07, 2024

Oscar gave terrible customer service and tried intimidating me. He should not be in a managers position. Anthony deserves to take his place as manager.

Oct 07, 2024

I should’ve paid attention to the reviews. These guys wasted half my day twice and my vehicle still isn’t serviced. Terrible customer service. Absolutely abysmal. Pay attention to the low rating and go somewhere else. There are plenty of places close by.

Oct 07, 2024

I'vee always got good service at Hibdon. My Sister gets all her tires from your store and she told me to go there. All the staff there are really nice and helpful and knowledgeable. I will be buying my next set of tires there in the real near future.

Oct 07, 2024

If you make an appointment the oil change is quick. They are all very nice and informative on other services you may need. I recommend them and have never been disappointed.

Oct 07, 2024

They are always friendly and don't try to sell you something you don't need. If they make a mistake, they take care of it.

Sep 07, 2024

Always helpful and give great discounts!

Sep 07, 2024

Had a blow out on a tire and went in to get it replaced because it was still under warranty all they needed to do was check the numbers on the tire to match it and replace it the gentleman that helped us I’m pretty sure was a manager argued with us that we hit something and that’s what caused the blow out when we didn’t hit anything at all and it is my car and I never have hit anything super unhappy with my experience not sure why this was even had to be an argument

Sep 07, 2024

I called Hibdon on 41st last week and talked to Oscar. I need a brake job and live 5 mins away. He told me if I came in on Friday or Sat of that week that they could take me home. I showed up Friday and the lady said Oscar was not there and I could come back on Tuesday and they would take me home. I showed up on Tuesday and Oscar said they were too busy. I said that this was my second trip and he said, well you’ll need to find a ride. He was very rude and could have cared less that I had made arrangements for a ride. I’ll go to Robertsons. They always take care of me.

Sep 07, 2024

I came to get the tires on my wife's vehicle balanced ONLY. It took the technician 2hrs to take care of the job. There was 1 vehicle ahead of mine in that area of the garage. The staff showed no sense of urgency to take care of the job in a timely manner. Oscar the manager was present too with no explanation to the extremely long wait. However I've been doing business with Hibdon tires for over 10yrs, this experience was by far my worst. My honest opinion is that the 41st staff needs to do better going forward.

Sep 07, 2024

Waited for air for 10 min no one came got.out the car asked for assistance a guy said they were working and I was in the wrong spot and said don't be rude so I left and went down the street to Discount Tires area marked for air service I recommend everyone check it out!

Aug 07, 2024

Absolutely stole my money! These mechanics are thieves and should be exposed!!

Aug 07, 2024

I don’t usually leave reviews but this place is terrible. Horrible communication I was told the service I requested would get started right away (tire rotation) (one of the easiest jobs in the automotive industry) and that it would take about an extra hour to do the alignment I asked for. 5 1/2 hours later they finally finish and proceed to tell me they can’t do the alignment because my tie rods are bad (just had them inspected at the dealership everything is good) they then proceeded to tell me my sway bars are bad (just had them replaced last week) also tried to persuade me to pay almost $700 for new parts that are already new.. as I go to get in my truck I noticed my splined lug nut socket is missing out of my center console. Luckily I got it back but it is absolutely inappropriate and unprofessional to be digging through the customer’s compartments. Get your own tools. I wouldn’t recommend going here ever. Go see a real professional.

Jul 07, 2024

After purchasing 4 tires in April that were over inflated, we had a road hazard flat that we had to replace again. We specifically asked them to be sure all tires were at an appropriate psi for the vehicle, and that they check the spare as well since the tire pressure sensor light came back on within a few days of the original replacement. The light is now back on less than two weeks after the second replacement and my husband brought the vehicle back to the shop to ask them to check the pressures again and he was refused as there were “5 people in front of him”. We were not asking for them to cut us in front to service the vehicle, just to have a tech check the pressures so we could verify if it was a pressure issue or a sensor issue. Disappointed in the customer service and frustrated with the situation.

Jul 07, 2024

Had to get new tires. Didn't pressure on my choice. Very helpful.

Jun 07, 2024

I took my car in for ac repair. They replaced the ac compressor ($1300), they gave me a printout of the codes the engine had filed when I picked it up. They assured me it was repaired even though the check engine light was still on(there was more than one code on the printout). One of the codes referenced an ac problem due to the thermostat not working. Later that day, the car still blew hot air so I took it back. I was told it needed a new thermostat and charged me $400 more to repair what was probably the real issue all along. Not sure if its just incompetence or ripper-offery. I spend ALOT of money at this location, I will not be back.

Jun 07, 2024

Review deleting- Shame. I came here 7 months ago and left a 1 star review about how rude and horrible they were to me, now its gone. Tisk tisk. DO NOT COME HERE. SUPER RUDE. I promise you'll get better service ANYWHERE else.

Jun 07, 2024

This is last time i will go to 4qst location the manager sucks. He caters to spanish people. Ive had alot of car repairs done with them but everytime i get work done i have to ho back because of a bad part. Dont try an takeadvantage of cause im women. Just bad mechanics an they dont stand behind their work. If i ho there get work done an 2 weeks i gottz go back for thesame thing an you caNt reimburse my towe chRge something is really wrong with you.BAD BUSINESS...JUST Wanna rack up cost....never going back unless they right the wrongs

Jun 07, 2024

We had a flat. Barely made it there. Went in asked how long the wait was. We were told we were next. Sat for 2 hours and 45 minutes with people coming in and out. We asked several times and we're told the same. Finally one of the workers told us they take appointments first over walk ons so we may wait all day. Never once were we told this. We would have gone elsewhere. Our tire was on the rim and a nice young man working there offered to put on our spare so we could go elsewhere. He got us back on the road. We went to Richardsons tire half a mile away. Great customer service, got great eats across the way at the fatia shop. I used Hibdon in dallas for years but I will NEVER go back again !! Poor customer service. Rude. Best of luck to that young man he had enough today was his last day! They lost an excellent employee ! So happy for him !

Jun 07, 2024

Why did it take them 2 hours to replace 4 trailer tires? Even with a tire machine. It should have took like an hour maybe just a bit longer but not 2 hours. What's with the slow play? People have other things to do rather than sit and wait for you to get done. Y'all need to get the lead out and work like you have a sense of purpose. And all these ppl giving 5 stars were probably paid to do so or given a discount

May 07, 2024

Every time I go into this location the staff is kind and friendly! Kudos to William for making me a satisfied customer! He did everything to make me happy with my new tires purchase!! William is always upbeat and his customer service skills is 2nd to none!

May 07, 2024

This place used to be A+, I bought a new set of tires last year and came with lifetime rotation. I came in 1st thing to have it done and there were 2,people in front of me one was getting a tire plugged idk about the other but he said it was a 2hr wait time, so i figured it would be best to schedule an appointment and come back. The place is dead my truck was left sitting over an hour I’m sitting in their waiting area bored so decided to write a post warning people that if you have anything to do probably use someone else. Update 1.5 hours later they come out to tell me they have someone on the way in 30 mins and when he gets here it should only be 40 more mins, if I wanted I could reschedule again and waste another several hours/days of my time. I’m not here to blast anyone but this is some of the worst service I’ve experienced.

May 07, 2024

Very friendly staff I love going there

Apr 07, 2024

Absolute scam artists. And I dont mean Hibdons in general. Ive had great experiences elsewhere with Hibdon, its just this location. This started back about two years ago, I came to them with an issue with the starter. I told them walking in that it was the starter that needed to be replaced. They called back and said it was another part and charged me $200 for said part. When I went back later to pick it up, the car was completely dead. They said it was another part that was around $300 and I said I really truly reckon it just needed to be a starter replacement. They assured me that this piece would save me $500. The starter went out two days later. Ended up getting a new starter put in elsewhere and its been two years and the dang thing pops on everytime. Without a hitch. Here recently I got an oil change and tire rotation. As I always do with Hibdons. 3000 miles before my next recommended oil change I run out of oil. I figure theres a leak, I take it to the Midas down the road and they tell me theres no leak, looks like they didnt change the oil. How do you forget to change the oil when someone pays you to change the dang oil? Anyways, I recommend taking your business elsewhere. Even if its any other Hibdon besides this one. These people are just con artists taking advantage of their clients for money.

Apr 07, 2024

Getting brakes done on my car

Apr 07, 2024

I showed up to my scheduled appointment at 8:00 AM on a Saturday, they got right on my vehicle inspection without waiting, identified an issue, and repaired my vehicle and completed the oil change by 10:00 AM. I drove off within 2 hours with all my maintenance and repairs completed. They met all my needs end-to-end and exceeding my expectations quickly. Great customer service skills and auto shop skills were displayed. I saw professionals who were motivated to complete work and actively engaged with customers.

Apr 07, 2024

Went in to have my vehicle inspected and left with a $6300 dollar estimate. Showed this estimate to a friend of mine, a mechanic out of town, and he laughed. I'll leave his quote out so this review stays, but he basically said that he could charge me half of that and would still feel really bad about it. Also that they "misled" me (at minimum) about the need for the services listed, as the vehicle has been fixed for a percentage of that quote, and another mechanic confirmed what my friend said over the phone, that the services weren't necessary now and they were racking up services. I felt like they were trying to take advantage of me while I was standing there, and it was confirmed. Won't ever come back.

Mar 07, 2024

Hibdon is running a scam. I took a brand new tire to them that was losing pressure. They told me it was not repairable and I needed a new one. I bought the new one and had it installed. When I went to pay for it I asked them to put the damaged tire in the bed of my truck. As soon as I asked that, the guy at the counter decided to get honest with me and told me that the tire could be repaired but they just weren't able to do it there. Isn't that what they do? Tires? It was just a scam to get me to buy a new tire. Don't go to this place. They are not honest.

Mar 07, 2024

I always go here and they are excellent. Timely, good prices and offer coupons. William is always pleasant to speak with. The whole staff are kind and helpful especially when you don’t want to spend your whole life savings on car issues! Highly recommend.

Mar 07, 2024

Went in for a brake noise. I was told that I needed new pads and two new rotors. The last time I had a brake issue (2017) I was told the exact same thing. Back then I had them replace the pads and all four rotors. This time I took it to a personal mechanic that told me that all pads and rotors were still in good shape. The noise was brake dust. Buyer beware at this company. I won't be going back.