High Point Auto Service

Nov 12, 2024

Tried to charge nearly $500 for a battery replacement that another shop less than a block away quoted $220 for. They display an hourly rate of $95 in the office, but when questioned the receptionist said "that's just humor," and claimed the real work rate was displayed on the TV that was magically broken at the time. When we told them not to work further on the car and that we would pay for the diagnostic and go elsewhere, the price suddenly dropped to $300. These men sure have confidence, though it doesn't seem to be based on reality.

Nov 11, 2024

Awesome, honest service. Knowledgeable and friendly.

Nov 04, 2024

Been here 3 times each time they have exceeded expectations. Quick, Affordable, Trustworthy. I will bring my car here everytime from now on

Nov 04, 2024

Great price and good people

Nov 04, 2024

I have worked with Robert and Fred at High Point Auto multiple times now, and they have been so helpful each time. Not only were they willing to do their best to align with the quick timelines I needed, they also charged a significantly more reasonable rate compared with dealership prices. They are so kind and great at their jobs!

Nov 04, 2024

Very good and fast service Friendly staff thanks for MJ and tareq

Oct 18, 2024

Really kind and attentive staff. Got the work done fast and explained everything clearly. Even provided tips for me be aware of! And perhaps best of all, did the work at the lowest cost compared to quotes from other shops. Thank you!

Oct 18, 2024

Great service and very patient folk here. They had my car for 3 weeks because it was giving so many issues. They kept me updated on the service throughout. Mr Hassan is a kind person and really does go the extra mile for his customers!!!

Sep 18, 2024

Good staff, good service. Been coming here 20+ years.

Sep 18, 2024

I called for an oil change at 10:45 am and was able to get my car back same day but at 5:45 pm which was good. During the oil change, they called and said that I needed my engine and cabin air filters replaced. They said it would cost an additional $200 for parts and labor. The parts aren’t that expensive and replacing only takes a few minutes. When I went to pick up my car, I got bad vibes from the guy that I paid. I just moved to Andersonville and was hoping this would be my go-to car maintenance place based on the reviews but unfortunately it won’t be.

Sep 18, 2024

I highly recommend using High Point for any auto needs. They have always been accounting to my schedule and provided fast service. They even went above and beyond to coordinate a return for a faulty part on my behalf. They do great work and are always willing to explain the issues with my car. I have used them for several years now and couldn't be happier.

Sep 18, 2024

Nemo and Robert were a pleasure to work with. They are super knowledgeable and got my truck up and running again quickly. This prompt service was essential as I need my truck for work!!

Sep 18, 2024

They do great work and have even better customer service. I haven't been to a single mechanic that's taken care of me as well as they have.

Sep 18, 2024

This place is GREAT! They did a terrific job with some pretty major body damage, they worked with me to stay within my budget, and Robert was really helpful explaining some complicated insurance stuff. Will absolutely be returning next time I need work done.

Sep 18, 2024

Very friendly! I called last minute requesting a quote on a repair job & they were kind enough to let me drop by & wrote up a quote for me right before closing up for the weekend. Very fair, will be using them in the future for repair needs!

Aug 18, 2024

Ask for Robert. He’ll do everything in his power to get it done for you! 10/10 would come back.

Aug 18, 2024

Great, speedy body work. Highly recommend

Jul 18, 2024

Best service with good work

Jul 18, 2024

Nice service ☺️

Jun 18, 2024

Amazing service, great staff, did a great job on my front bumper, and pricing was affordable!

Jun 18, 2024

Fred and the guys did a great job in fixing our vehicle. We have been coming here for years. Very honest and service is great!

May 18, 2024

Amazing group of mechanics. They took such great care of me and my car. I felt they were honest and fair in their pricing and assessment.

May 18, 2024

They really go above and beyond in customer service! Super helpful, especially when dealing with insurance.

Apr 18, 2024

High point auto was able to fix my electrical issues with my 2015 RX 350, which I have it repaired by 2 different shop. Very honest people.Highly recommend them for car issues .

Apr 18, 2024

I can't recommend High Point Auto Service enough! I hit some black ice back in January and needed to have the whole front bumper of my car replaced. Robert was so helpful throughout the whole process and worked with me to contact my insurance company and even arranged for a rental car for me. They did a great job with my car and when I got it back, the whole front of my car looked brand new. Thanks, Robert!

Apr 18, 2024

I highly recommend this shop. Fred and Robert are the best. Super helpful, nice and super knowledgeable in what they do. They are my go to shop every time and I always recommend them to all my friends

Apr 18, 2024

This is the second time I availed their service. The team really delivers great service. They even do extra service stretch to ensure my vehicle is taken cares of properly.

Apr 18, 2024

Very honest people, have to them for bulb replacements, wheel alignment, battery cable replacements, everything. They are quick, clear and always let you know when there is a cheaper option. Honest people, can’t recommend them enough!

Apr 18, 2024

Very quick and professional service. Came in for body work and was scheduled right away. Amazing job!

Mar 18, 2024

Fantastic customer service!

Mar 18, 2024

Fred was easy to work with, very friendly, and honest which is hard to find in the industry. I would recommend to any friends and family.

Mar 18, 2024

Great service!

Mar 18, 2024

Love the service. Awesome owners Fred and Robert Update I still love these guys. They fixed my car and returned the same day. I trust them immensely.. definitely a woman friendly shop!

Mar 18, 2024

They always seem to find something else wrong with my car, but they are thorough and everything hey fix doesn't brake.

Dec 18, 2023

Had an engine light come on. Dropped it off on Monday monring, got updates via a phone call Monday night and Tuesday night. Picked it up Wednesday and it drove like a dream with no warning lights on. The shop handled all the communication with my warranty company Silver Rock, fixed an issue with the oil pan, and filled up my oil. Saved me over a grand on a repair!! I'll be coming here for all future repairs and oil changes. Highly recommend!!

Dec 18, 2023

High point auto was able to fix my 2018 Ford Focus and replace my transmission. I was impressed with Fred and Robert. They did an exceptional job of working with me on the financial aspects; as well as they were very Kind. They only want to help people by getting them back on the road. Highly recommended them for car issues and maintenance!