Highlands Auto Center
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Review highlights
"They always do a good job on my car. They were quick and able to get me in and out the same day."
"Amazing service, they are always super helpful and very kind."
"Just got my rear pads and rotors, inspection, and oil change done."
Overview
Categories
Auto repair shop
Directions
10524 E NW Hwy
Dallas, TX, 75238
Phone number
Call: (972) 233-8882Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
8:00 AM - 6:00 PM
Reviews
Sep 27, 2024
I had spoke to this owner over the phone and he quoted me the $160 for a diagnostic. I came in after getting my car checked on by another mechanic to have them review it for electrical issues. The owner was kind and very informative! He broke down the problems in a way I could understand. His mechanic worked on my car and adjusted it to where I would have my AC back and check engine light was off. The 'Engine power will be reduced' message is gone. I still have to do maintenance, but I so very much appreciated the work done and information. I will be back to take care of the rest of the issues. Thank y'all.
Jun 27, 2024
This shop is clean and the team is friendly and experienced. During the most recent storm, power was out for days but this shop stayed open the whole time and ran on a generator.
May 27, 2024
We have used Highlands Auto for 2 body repairs due to minor accidents. Both vehicles came back looking better than even before the fender benders. It’s a clean, fun interior; and the management is very kind, caring and conscientious.
Apr 27, 2024
Got my inspection done here. Super quick and friendly.
Mar 27, 2024
I have been their customer for over 8 years. But the trick they did just recently has made me decide to part with them. Member of their team damaged part of my car during a service and when I return on next service, I was told that I need to change the part because of the damage. They try to convince me that I went to other shop to do the a repair and the damage might have happened their but that never happened. It became obvious to me that they have been taking advantage of me and I think will do so for anyone especially if you are a women. I know not everybody might have experienced or will experience what I have experienced. But just watch out
Mar 27, 2024
Just need tire aired up, and young men was compassionate and very helpful , for something that small.🔥🔥🔥
Mar 27, 2024
They scammed me and made blatantly sexist comments about my wife. They told me diagnostics would be free and they would only charge for repairs. I came back after they inspected my car and they wanted to charge me $3000 because I had "dirt in my oil" and "needed filters replaced" and "bad spark plugs..." I told them no and they charged me $165 for the inspection, which they previously said would be free. I told them they were lying and they still wouldn't listen to me. Not only this, but they made sexist comments about my wife and talked down to us like we were children. Scammers, liars, and sexists.
Mar 27, 2024
We’ve been customers for years! Hussain and his crew are the best in the business…very fair, honest, and quality work.
Feb 27, 2024
Horrible experience!!!! No communication and the cost was double what they told me and they said 1 day and it was 4 days and made me wait two hours when I got there! They would not give me an itemized bill for what they were charging me
Feb 27, 2024
I found Highlands Auto Care to be through and personable. I have a 19 year old car that needed servicing. The reviews were aligned with my experience and the service resolved my concerns within the same day. Hussein and his staff are very nice and professional. I’ll definitely be back for maintenance visits. Definitely glad this business is in the Lake Highlands Community.
Feb 27, 2024
Very friendly people . They always take care of my car .
Feb 27, 2024
We absolutely love this place! They are honest, knowledgeable and competent, and they don't try to sell you what you don't need or overcharge you for the service you came in for. We discovered today that if your issue is a quick fix, they will just do it right then, rather than making you leave the car for them to look at later. What a gem of a place, and it's right in our neighborhood!
Jan 27, 2024
A special shout out to Falcon for working on my 1984 Chevy pickup when other mechanic shops wouldn’t work on classic trucks. They did a good job and kept me updated with the videos the entire time. A truly one stop shop!
Jan 27, 2024
Good service,
Jan 27, 2024
Great customer service.
Jan 27, 2024
I had a really good experience here. Ask for Derrell. All of the techs are very fast and efficient. Will be coming back.
Dec 27, 2023
CON ARTISTS!!!!!!!!!!!!!!!!!!!! GO AT YOUR OWN RISK.
Dec 27, 2023
I came here from another shop and they beat their estimate by a lot. On an a/c job that rly means a lot. Thank you guys
Dec 27, 2023
I highly recommend their services! Their shop reflects their quality and standards.
Dec 27, 2023
I knew the Holland center for years but I have a car trouble. I always go to them so I have no issue with them and they always tell the truth. What do we need in the need to be fixed and the price is awesome.
Dec 27, 2023
Never thought id see the day where i would find a clean auto repair shop. They’ve been in business for awhile and I’ve used them for years. Definitely recommend coming here.
Dec 27, 2023
We have had great customer service and they stand behind their work and can always count on them to do a good job. We we always come back
Nov 27, 2023
Amazing service, they are always super helpful and very kind. They came to my house and and offered to tow my car at cost. They are very thorough and my top recommendation to friends and family.
Nov 27, 2023
Excellent service and did a whole inspection and told me everything that needed to be replaced and gave multiplied options to get the problems resolved
Nov 27, 2023
Friendly and professional
Nov 27, 2023
Highlands Auto Center gets you in they in no time! They are great and friendly. Super fast service. They even helped me out on pricing that was out of my budget today just so they can provide good service and please a customer. I am very pleased with how the owner runs his shop. Very good guys! Will be returning for all of my vehicles.
Nov 27, 2023
Mr. Hussein and his team are TOP NOTCH in every way - service, price, quality, promptness and they will always give you a variety of options to meet your needs and budget which is why I’ve been a customer for nearly 20 years - go see them
Nov 27, 2023
They are really awesome 💯 Your car will love it!!
Nov 27, 2023
This place…is gold!!! Highly recommend.
Nov 27, 2023
Took my time to research and find the right place to take my older vehicle that’s no longer in production — the reviews didn’t lie and the service didn’t disappoint. Quality work done pretty quickly and with excellent, caring service — Hussein is the best. He is passionate and believes in offering their very best — plus, he has a great sense of humor and is really personable. You can even tell the mechanics like working there based on their interactions with him. My car is now running like new, and they even worked with me to get the priority items done within my budget. I’ll definitely be back for maintenance visits — they deliver on their promises and are a trusted business in my eyes. Thank you!
Nov 27, 2023
Very good service! Fixed my taillight very fast
Nov 27, 2023
Very helpful people! I get all of my work done here. I highly recommend to anyone who needs to get a variety of work done or if their car is high mileage.