Hills Automotive Repair Center

Aug 27, 2024

Employees here are descent people they know what they’re doing but they did half the job,told me they would order the rest of the parts and they would call me back. Never heard from them again I would call them and they would forward my call since they already knew my number. I gave my mother their number to get some work done she called them they told her come over and when she got there all the garage doors were closed and told her it was closed I don’t know what’s up with these people

Jun 27, 2024

I was in need of service because my Cadillac CTS was giving me all kinds of messages 😩. I have never had any other mechanic work on my car except the Cadillac dealership which had better prices than other mechanic shops but Mr. Hill was able to service my car, explain what was happening and fix it in reasonable time. The cost was very good. I am extremely happy with their service and kindness.

Feb 27, 2024

Our travel trailer wheel started making strange noises and we stopped at Southern Tire at Flying J on Horizon in El Paso, TX. Southern didn't have the parts to repair us and it was a Sunday and Holiday weekend and everything was closed. We contacted Hills and they sent Garrett & Chase right away. Unfortunately, the parts store was closed due to Presidents Day so we were stuck at the truck stop and extra day but Garrett got our parts and was back to us first thing on Tuesday morning and had us up and ready to go by 10! Garrett was wonderful to work with and very knowledable, and he and Charlie kept us informed of details along the way. I would highly recommend Hills if you are in need of help along the road.

Dec 27, 2023

So far, good experience, front girl could be more friendly but they respect the initial quote and ask for approval before starting any other work.

Nov 27, 2023

Amazing service! Wonderful staff and no issues!

Nov 27, 2023

Don't waste your time going there

Nov 27, 2023

Everyone here is very kind and friendly. I didn't have to wait long for an oil change. Quick and easy.

Nov 27, 2023

Great customer service.

Nov 27, 2023

Great service went to take my wife car and mine to get an oil change it was done in less then an hour really great service

Nov 27, 2023

Great!

Nov 27, 2023

Hills have lots of continuing education and are great mechanics

Nov 27, 2023

Im very pleased by how the manager and owner run the business. I recently took my vehicle for a repair. I had a minor incident with the cost. But the manager, Mr. Reyes, immediately called me and fixed it. The mechanics did a good job with the repairs. I’ll definitely take my vehicles to Hills Auto, confident that they will do a good job and really care about their customers.

Nov 27, 2023

No work done here

Nov 27, 2023

Only giving one star because they don’t let you give zero or negative stars.

Nov 27, 2023

Owned by an old family friend, as honest as they come. Did some housekeeping improvements as well, looking very sharp.

Nov 27, 2023

Rudeeee!!

Nov 27, 2023

These guys here are acknowledgeable and fast

Nov 27, 2023

Theyve been great to me in the past, usually my go to for inspections on saturdays. Seems like their hours have changed, they werent open saturday after 12 tho this said they were. Its cool just heads up for anyone else

Nov 27, 2023

Very good service, nice people and reasonable prices. We've had them evaluate cars we were thinking about buying as well as servicing our vehicle. I'd definitely recommend them.

Nov 27, 2022

Good

Nov 27, 2022

Great customer service, the owner treats you like a friend he's known for ever I am pleased 😀

Nov 27, 2022

No comment

Nov 27, 2022

Took two vehicles in recently, both for inspections. One also needed brakes checked, and had an issue with the windshield wiper fluid not dispensing. First time going to Hills, won't be the last. They were pretty fast, and seem trustworthy - they only did the work ont he brakes that was needed, didn't try to sell me new pads and rotors because they weren't needed. Dave the owner is a great guy too, thanks Dave!

Nov 27, 2022

Good guys! Got my emissions done here.

Nov 27, 2022

I cannot say this business has Terrible service. Or is incompetent. Or dishonest. Because Mr. Hill promised to order wheel bearings and install them week after week after week after week for 4 weeks..... But never did? I can only assume he "FORGOT" on four separate occasions and for a span of 4 weeks . The alternative to that would be an incredible lack of integrity. My conclusion is that if Hills Automotive Center can't even be trusted to order parts how can he be trusted to rebuild an engine, change a water pump or do complex transmission work?

Nov 27, 2021

Amazing customer service. The hours I work dont let me catch places like this open (I really NEEDED my inspection done). And I was offered to get my car picked up. I highly doubt they offer those services, im sure they only did it cause my job was pretty close. So they actually took time out of their day to help me out. If I could give them more stars I definitely would. They should consider offering those services with a extra fee! I'd definitely go back.

Nov 27, 2021

Excellent prompt service 👍

Nov 27, 2021

Fast and friendly service.

Nov 27, 2021

Great service 5/5 stars fast and reliable service.

Nov 27, 2021

Hill's has been my go-to auto Service and Repair Shop since I moved to El Paso 3 years ago. The quality of their work is A+ and I know of no other similar place with better customer service.

Nov 27, 2021

If you are looking for an honest mechanic, then come to this place- Hill's Automotive.

Nov 27, 2021

They are quick. I had an auto inspection an they got me in and out in no time.

Nov 27, 2021

They were extremely friendly and had a quick turnaround time. Very professional and not just out to make a quick buck.