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Hi-Tech Automotive

5

4

3

2

1

4.6
(300 reviews)
Review highlights

"Excellent service. Results (minor body work) exceeded expectations, and reasonably priced. Very personable people!"

"Chamis is one of the nicest people and they always complete top-quality service."

"The staff was very kind and personable."


Overview

Categories

Auto repair shop, Auto body shop, Mechanic


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Reviews

Nov 23, 2024

The best place to take your car when you are having problems with it, they care and they will find the problem!!


Nov 22, 2024

I’ve been going to Hi-Tech for 6 years. I appreciate the friendly staff and they are reasonably priced. They are so fast with inspections too!


Nov 22, 2024

Prompt in my appointment for state inspection. Will look to you for further work. Once again good and prompt service. Detected a brake pad need and followed with replacement.


Nov 22, 2024

Wonderful, professional service.


Nov 20, 2024

Great and prompt service. Nice people.


Nov 13, 2024

Needed an inspection for my cadillac cts. Called in straight from the street. Got in and out in no time. 15 minutes or less. Efficient and helpful. Definitely recommend them to anyone that is in a hurry and needs to be in and out.


Nov 06, 2024

Great service


Nov 06, 2024

The service was okay, good even. I was getting an annual auto inspection. The front desk was inpatient, demeaning in her tone, and made the process harder than it needed to be. I don’t think I’ll return to this auto shop because of the way I felt I was treated.


Oct 27, 2024

I was trying to sell my car. The prospective buyer requested a pre-purchase inspection. She found Hi-Tech Auto on Yelp, and they performed the inspection. Within 2 hours, including their lunch break, surprisingly, they discovered $5k worth of necessary repairs on $9k car running like a champion with no codes whatsoever. More than half of the items were hoses, which they claimed "looked good outside" but needed replacement after an internal inspection. They must specialize in hoses, I guess. Specifically, they inspected the turbo intake hose, vacuum hose, upper coolant hose, intercooler to throttle body hose, and transmission coolant hoses. As a car enthusiast for over 30 years, I've never encountered such an "efficient" mechanic. These guys are complete scammers, and I strongly advise against giving them any business. Their license should be revoked for the dishonesty they display, even in pre-purchase inspections.


Oct 27, 2024

Worst place to go to they try to scam people with the wrong quotes they gave me a quote around 6K. Apparently it was just a hose got it fix for $60.


Oct 27, 2024

I recently had my vehicle serviced at Hi Tech Automotive, and I couldn’t be more pleased with the experience! The team was professional, knowledgeable, and efficient. They took the time to explain what needed to be done and ensured everything was completed to a high standard. My car now runs smoothly, and the pricing was fair with no hidden costs. It’s rare to find a shop that combines great customer service with quality work, but Hi Tech Automotive does just that. I highly recommend them for any car repairs or maintenance needs!


Oct 27, 2024

This is the 2nd time I've been to Hi-Tech. I am a delivery driver and own two older vehicles that I rely on heavily, a 2013 Nissan Sentra and a 2006 Toyota Matrix. Hi-Tech has now worked on both my vehicles. The first time, Tech One Automotive on N. Burnet told me that my Nissan needed a whole new engine which I clearly couldn't afford. I towed my vehicle to Hi-Tech and Mr. Hussein, in person, tested my vehicle and told me it could be bad news. Later that day he called with good news. The engine was just very dirty, it needed a flush and a some spark plugs replaced, a new battery and it was good to go. The final bill was absolutely affordable! It's been close to a year since that incident and Tech One couldn't have been more wrong. My engine is still going strong. Mr. Hussein did say that I probably would need a new Catalytic Converter and he is right about that, the check engine light keeps coming on for that issue. Just last week, I heard a noise coming from my Toyota in the engine compartment area. The noise kept getting louder and scarier. I took it to High Tech and once again Mr. Hussein was there to solve the problem. The engine needed a new engine mount and he also recommended new tire struts. After he replaced the engine mount he said that it was driving amazing and would not need the tire struts right away! And it is driving amazing again and the final bill was very fair and honest. Long story short, you WILL NOT find a MORE HONEST mechanic than Mr. Hussein @ Hi-Tech Automotive. He doesn't care if you are rich or poor (I'm poor), he treats your car like a puzzle that needs to be solved and he doesn't fix what doesn't need fixing! I live in North Austin and I don't care that I'm 10 miles away from his South Congress location. I will gladly tow there if needed and I happily take Capital Metro bus back home knowing that my car is in good hands. Thank you Mr. Hussein, my Toyota Matrix is driving amazing after you fixed the engine mount. I very much appreciate your skill and your honesty.


Sep 27, 2024

HORRIBLE Customer Service! Our family has been going here for generations with positive experiences but things have gone down hill BAD. They hate pregnant women here, and will openly mock or say you are not pregnant. Feel like crying in their waiting room? They will happily provide this service for you! If you want good customer service as well as high quality work on your vehicles, highly recommend Rising Sun!


Sep 27, 2024

They are always so helpful, been going to them for 6 years now.


Sep 27, 2024

They do great work and are very trustworthy.


Sep 27, 2024

This review is for Mona. My family and I have been coming here for years. We'e always had a lot of trust in this company and the work that they do. But when I brought my car in for a scheduled inspection this morning, I ended up leaving in tears. They have a new-ish policy that prevents you from dropping off your car for the inspection, they want you to sit and wait, which is absolutely fine. The inspections don't take very long. However, I am pregnant and had not had a chance to eat that morning so I was planning on quickly running across the street to grab some food while my car was being looked at. I was told I needed to wait and I let my husband know via text that I was going to have to stay there. He got concerned because he knew I hadn't eaten and he called the front desk to ask about the change in policy and see if they would let me leave. After speaking to my husband, Mona came back into the room and started speaking very aggressively to me and accused me of faking my pregnancy to get special treatment. Here is the thing Mona, you are allowed to have policies and you are perfectly within your right to let your customers know about those policies. However, it is not okay to speak to anyone the way you spoke to me, especially considering I had already paid and given you my car keys. I ended up in tears, asking the owner to just give me my keys and let me leave. They quickly brought my keys out to me and I left without another word. I will not be returning. Now I know Mona, you will probably come on here and attempt to argue with me, as you do to anyone who leaves a negative review but the thing is my review isn't about your business. It's about you and your appalling behavior to a paying customer. I'd recommend you seriously examine how you conduct business. But regardless, it will never again be with me.


Aug 27, 2024

I had the best experience at Hi-Tech. Great price and got my car back to me in a timely manner! I got my evaporator core replaced and a new battery. Would highly recommend!


Aug 27, 2024

The HiTech team is the best!!!


Aug 27, 2024

The owner is very dedicated to his work. A true professional, and a hell of a nice guy!


Aug 27, 2024

You’d be hard-pressed to find another mechanic as honest, fair, fast, and easy to work with as Hi-Tech Auto in all of Texas, maybe the United States. Chamis is one of the nicest people and they always complete top-quality service. I have a very close personal affinity for my vehicle, and they treat it as if it were their own. Additionally, this is the place to go in Austin if you need a mechanic to service a modified vehicle. Simply put, they are the BEST.


Jul 27, 2024

Efficient, friendly, easy to work with.


Jul 27, 2024

Excellent staff and service


Jul 27, 2024

Fast, efficient, competent, back up their parts and work. What else could you want?


Jul 27, 2024

If you’re like me, you’ve had a very difficult time finding an automotive shop that combines great service, friendly Knowledgeable Honest Staff, Fair pricing, and a job well done every time. Hi-Tech automotive really checks all of these boxes. I was recently in an accident and I took my wrecked 2023 BMW X5 to the folks at Hi-Tech and really it came back perfect… Thank you Hi-Tech for a job well done


Jul 27, 2024

My go-to shop!


Jul 27, 2024

They do a really good job here and have great prices, customer service and communication. Took my Maserati here for an oil change and filter change will be coming back for future services. I 10/10 recommend! :)


Jul 27, 2024

They make getting my car inspected so easy. Love that they take appointments. Cordial and professional team.


Jun 27, 2024

Easy to get an appointment, fast and friendly service, never any issues with the routine work on my 2019 Honda Fit.


Jun 27, 2024

Excellent service and nice people.


Jun 27, 2024

Great mechanics and fair pricing! No surprises or bait and switches. Family owned and operated.


Jun 27, 2024

Great service, high-quality work, prices are more than fair. Highly recommend their repair work. Speedy!


Jun 27, 2024

The best service in town. Professional, knowledgeable, courteous and friendly team all around.


May 27, 2024

I was traveling from out of state and had a long drive home I noticed my transmission fluid was dry and oil low I didn't know anyone in the area and so far from home the kind people here all family took excellent care of me and got my car in quickly and diagnosed the problem and got me back on the road safely very quickly. Thank you all so much for your kindness and professionalism and hospitality you definitely saved my day ❤️ please trust their experience and know that they will take great care of you like they did me thank again.


May 27, 2024

The best automotive repair! Truly quality and honest work here


Apr 27, 2024

This place is like family!