Hollingsworth Richards Ford

Dec 07, 2022

I purchased a vehicle from here 12/2021. They were supposed to fix certain issues with my vehicle. I’ve called my salesman several times and still nothing has been done. I then called for a sales manager on several occasions and still have yet to receive a response. I do NOT recommend Hollingsworth Richards Ford for anything!!! I am very disappointed, because it’s going on a year and the issues that were promised to be fixed have NOT happened.

Dec 07, 2022

RUDE.....

Dec 07, 2022

The service department has horrible customer service. I called them and left a voicemail to be called back but they did not answer. So I called the next week and left another voice message and was still ignored. After a couple more days I demanded to speak with someone immediately and finally got through. Once I scheduled an appointment and brought my car, the service department told me that they found the problem and other problems as well and they all needed to be fixed immediately. I told them to fix all the things that I couldn’t fix or that I didn’t want to spend the time to fix and said to leave the other problems. After inspecting the “other problems“ I found that they actually were not problems and the parts were perfectly good and did not need to be replaced for another year or two. DO NOT bring your vehicle for any type of maintenance otherwise, you’ll wind up paying way more money then you should for problems that don’t exist.

Dec 07, 2020

Excellent service. Friendly staff.

Dec 07, 2020

Always always a pleasure to enjoy mr olinde's service. All a plus

Dec 07, 2020

Bought my vehicle in to be service. They claimed they fixed the issue i had. Didn't get 5 miles away from dealership and found my vehicle was still having the same issue. Bought it back they had it for 9 days. Still could assess the problem. Basically just told me there was no issue they could find. Spent 700.00 for nothing

Dec 07, 2020

Kelly was great

Dec 07, 2019

Thank you for the fast, flexible, professional and polite service. The woman who works taking in your order early in the morning as you pull in is an example of an employee in Baton Rouge to be proud of.

Dec 07, 2018

I have been a customer for nearly 20 years. Always professional service.