Hollywood Park Automotive

Oct 27, 2024

Fast service and always with a smile and great attitude!!

Aug 27, 2024

Great HONEST service. Highly recommend

Aug 27, 2024

I pulled up behind the bay for an inspection, asked a worker if I was good were I parked, and was told I was good right there. Within 90 seconds the employee in the engine bay reversed and hit my car. I got out and I didn’t even insult the guy, I was cussing and upset but I did not insult him or anything and he immediately got in my face trying to insinuate a fight. Even if I wasn’t supposed to park there, he still hit a parked car! He didn’t even look. And I was told I COULD park there. Strongly don’t recommend this ghetto establishment. Owner should immediately address this kind of behavior.

Aug 27, 2024

Professional. I highly recommend

Mar 27, 2024

I was referred to this group by a friend who knows cars well. After one visit it was clear they were better and different than the rest. I have never taken a car anywhere else since that first encounter about 10 years ago. Always authentic and transparent. Have never been disappointed.

Jan 27, 2024

Best shop in the Hollywood Park and Stone Oak area. The owner and staff are very respectful and honest.

Jan 27, 2024

This is the only place I take my vehicles for any kind of maintenance or repairs needed. Always treated me and my family well. Zero complaints. Only appreciation for them.

Nov 27, 2023

Follow up: After the dismal visit to H P A this retired teacher decided to try to see if I could find the broken part that I could hear and I did. O'Reilly's had it the next day and Pep Boys installed it in less than 3 hours. H P A estimate $1200 - 1400. Final bill $350.

Nov 27, 2023

Great honest service, they don’t overcharge, and are super helpful.

Nov 27, 2023

I have been using Hollywood Park Automotive for 13 years. The staff is professional, no nonsense, and always fair in price and punctual with their estimates. Amazing mechanics that will always be my first recommendation.

Nov 27, 2023

I've taken all my vehicles there for the past 20 years. Couldn't be happier. They work with you to fix what needs fixing and are willing to leave things alone if you are cost cautious. And talk about support afterwards! They've honored warranties past the warranty period, they've replaced parts that were defective without question. Prices are far more reasonable than dealerships (real world example: front axle replace: dealer $2200, HP $850. I can't imagine going anywhere else. Thanks Bert and Kyle, keep up the fantastic service!

Nov 27, 2023

Incredibly great & fast service at very low price ( thanks Jordan) Best place for quick light bulb replacements

Nov 27, 2023

Only checks out what you ask for, which is fine but imagine going to another car repair shop and they find a more serious problem then what you were aware of. Also, wanted to charge me a ridiculous amount to get a repair. But the thing that got me was they didn’t ask if it was okay to do a job and went ahead and billed me then to find out it wasn’t even necessary, won’t be going back to them.

Nov 27, 2022

Don’t even waste your time going here. Half of them are lazy and the other half are liars.

Nov 27, 2022

Honest and fair. They always do a great job in a timely manner and for a fair price.

Nov 27, 2022

I have been taking my cars here for years. Burt and everyone who works here have always been super nice and honest and they know what they’re doing. My cars have had frustratingly ridiculous mechanics and wiring and they’ve always fixed the problem. We moved a bit further out and aren’t as close to their station but I will still make the drive to get gas here just to support them and now I bring my kid’s car here for repairs. That is how much I trust them.

Nov 27, 2022

I’ve had such an amazing experience working with Hollywood Park Automotive. This place is a role model of how a business should be run. I have my complete trust in them, and will continue coming back for any car issue I have in the future. Thank you for your wonderful service and helping the community of San Antonio drive safely!

Nov 27, 2022

Over the years, HPA has done a lot of work on my vehicles, they are the ONLY place I trust as a single woman to be honest and do quality work. They will tell you when a car should no longer be repaired instead of taking your money, they also inspected my current car before I purchased from a big name dealer and found a couple of items that needed work, I made the dealer fix those items and it saved me money in the long run. As long as I live in SA they will be my garage.

Nov 27, 2022

They are the most honest reliable auto shop that I've found in awhile. They are upfront about what it's going to take to get your car fixed and back to you as soon as they can. I won't take my vehicle anywhere else. All around top notch

Nov 27, 2021

Talked to Kyle over the phone, professional guy, while unloading a customer's vehicle, the owner of Hollywood Park Auto approaches me while I'm unloading the vehicle, he was not wearing a mask, and got upset when I requested for him to stay back please, because he was not wearing a mask, Safety for others and myself is important during this pandemic crisis, when I called back inside Kyle was upset because of what happened with his boss and myself, I explained to Kyle, I'll interact with your staff, if they are wearing masks, if not please stay back

Nov 27, 2021

This was Dec 2020, very close to Christmas time. I had to get brakes replaced for my 2017 Toyota Rav4. Reading all the rave reviews, I decided to call Hollywood Park Auto regarding the brake job. Bert picked up the phone and quoted me $260 per axle for the brakes. I think this is rather very expensive. and this only includes the brake pads, no new rotors. When asked about the high price Bert was rather rude and hung up on me. Bad customer service.

Nov 27, 2021

Very professional they were able to diagnose my problem. All mechanics were experienced and knowledgeable

Nov 27, 2021

Will not be returning back. Very disappointed with the guy that sits up front taking work orders and taking payment. He is very rude and when I asked him a couple of questions he acted as if he had no knowledge of what I was asking talking about. This is my second time having work done to one of my vehicles here. I spent almost $ 2000 in repairs with both visits combined. They do good work on vehicles and don't take long but customer service was a bad experience.

Nov 27, 2021

Stone Oak/Hollywood, if you like being overcharged go here. I'm all for small business but just because there are some people who pay the high prices without question only means they are not educated customers. But then y'all know that don't ya. Carry on.

Nov 27, 2020

Great service and excellent prices. I think we have found our new mechanic!

Nov 27, 2020

My family has six cars and we have been going to them for years. They are honest and priced very competitively. Family owned. Support small business owners!

Nov 27, 2020

Quality work at a fair price. I would recommend this shop to my friends and family, as the staff are kind and competent and the work they have done on my vehicles has always been on point over the many years I have used their services.

Nov 27, 2020

There isn't a better auto repair facility. Honest, upfront, and will not try to trick you into repairs you don't need. Can't tell you how many times I have brought in my car for a noise or a check engine light and they diagnose it and tell me it's not something they recommend fixing or they couldn't find an issue. Honestly that's the best thing about them. They are honest. I've been taking my cars here for over 20 years and I've never been disappointed.

Nov 27, 2020

Very honest a place you can trust. Outstanding work at an affordable price.