Holt Tire Pros

Nov 14, 2024

They rotated my tires. It didn't take long, and the service charge was very reasonable.

Sep 05, 2024

Great neighborhood shop. Got my oil changed in 45 minutes for a good price. The man at the front desk is excellent at his job! Thank yall!!

Jul 05, 2024

Kinda expensive but the service here is excellent. The guy working the front counter is super friendly.

Apr 05, 2024

I came here to get my flat tire fixed, they fixed it (well I thought they did), but 2 hours later it went flat. I was going to come back, but they had already closed so I just went to the nearest tire shop I was at the time and they fixed it (although we arrived during closing hours, but they took us in 😀) I came back to see if I was able to get a refund, but the old man kept giving me excuses until he finally gave in and gave me my refund but he absurdly threw the money on the counter. If you aren’t gonna be polite then DON’T run a shop!!!!

Jan 05, 2024

I was in that area shopping and I noticed my tire pressure signal came on. I had always heard good things about Holt'sTire service I stopped by there to have my air pressure checked and it was low on all tires they quickly checked it and filled to the correct pressure and it was because of the weather they said sometimes in cold weather you lose air in your tires they were very courteous and friendly and there was no charge.

Dec 05, 2023

Excellent service communications and explanations.

Dec 05, 2023

They always fix my car right the first time.

Dec 05, 2023

They were very courteous and helpful.

Dec 05, 2022

Great customer service and they move fast

Dec 05, 2022

Standard tire and oil change place. Not as friendly as other Tire Pros I have been to.

Dec 05, 2022

The best

Dec 05, 2022

Very nice, fixed my flat and got me on the road again. Homey atmosphere, the men behind the counter were funny and joking with each other and customers.

Dec 05, 2021

Fast direct service relatively cheap

Dec 05, 2021

fill up. A flat changed. They were quick and little on the expensive side to me fir a tire change. The owner said it wS because of the the weight and balancing of my tire which I already had in my possession. But the black guy that did the work had excellent customer service skills .

Dec 05, 2020

Edit: Holt Tire Pros got back in touch with me regarding the CR-V incident. They took full responsibility and refunded me my money. Because of the way in which they went about this situation, I would go back. They stand behind their product. Incredibly unhelpful and rude. I dropped my 2000 Honda CR-V off with them to look at it. It had been shutting off while driving and slipping from the 4-5th gear. Slipping was minimal so I was more concerned about the random shut offs that occurred while driving. I was told before any work was done on the car I would receive a phone car letting me know what was wrong before proceeding with the service. I dropped it off on a Tuesday. They let me know it would be Wednesday before they could look at it. No problem at all. I call Wednesday around 10:30 AM to see if there were any updates. No updates - not a problem. The next call I receive is letting me know the car is ready and I owe $200. I asked if they found an issue with it and the only item they brought up was the throttle body needed cleaning. No information on the car dying and no information on the gear slippage. Also, no call in between letting me know the services, no updates, just a final price tag of something I did not sign off on. I get to Holt, pay the $200 and walk out to my car. The car does not start. A mechanic comes out to check it out and lets me know that it died on them (something that was not told to me during my call) and that he thought it was most likely the distributor (another item I was not told about during the call). The fact that I paid $200 for nothing is insulting. I didn't even bother talking to management because the customer service I had received up to that point was worthless. I will not be taking any of my vehicles back to this mechanic and hope no one else falls into this trap.

Dec 05, 2020

Great locally owned business. Experienced, efficient and friendly.

Dec 05, 2020

Great service with knowledgeable agents. Could not have asked for better service.

Dec 05, 2020

I am fairly new to Memphis. I've become more familiar with simple car repairs but didn't want to do my breaks, tires, etc... myself- as I usually have help. I was VERY skeptical because, well auto mechanics don't have the best reputation. At first I felt like the price was high, but after researching it more, their prices were incredibly fair. They did a good job, and had it done quick. They were no nonsense. I feel very confident with my decision to have my work done there. There is always someplace I could have saved $100 here or there but sometimes the cheapest, isn't always the way to go. I feel price/value ratio was more than fair. Hope this helps. I would and will go back.

Dec 05, 2020

I have not purchased anything as of yet, but I can say Bubba Holt was very helpful & offered a good quote for tires & service for my Subaru Outback.I appreciated the honesty & customer service - recommending them to my people; and want to support a small, family owned business.

Dec 05, 2020

Quick service and super nice.

Dec 05, 2020

Very customer friendly, timely service. Always helpful in times of stress. The only place to go for tires or service.

Dec 05, 2020

Wonderful communications and quick service!

Dec 05, 2020

Always friendly and the service is great

Dec 05, 2019

Drove in for an oil change. It happened quickly, at a reasonable price & was done well. They also ran a checklist of other fluid & maintenance matters to minimize surprises down the road. I'll go back.

Dec 05, 2019

Good price, great service, fast, convenient in and out, family business.

Dec 05, 2019

Sat for over an hour waiting for someone to have a flat fixed so they could get to mine. I've never seen a flat take more than 15 minutes, with no explanation

Dec 05, 2019

These guys always take good care of my car. Fantastic customer service and trust worthy.