Holy Land Auto Repair
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Review highlights
"Very nice clean and fast"
"As a small family business owner, I refer customers to bring their trust here."
"Fair price, good service and responsive owner."
Overview
Categories
Auto repair shop, Auto body shop
Directions
637 Union St
Brooklyn, NY, 11215
Phone number
Call: (718) 246-9695Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 3:00 PM
Reviews
Nov 05, 2024
Scratched my front windshield tint. Didn't apologize and said it was illegal but you can have at least 70% on sunlight in. He also seemed annoyed that he didnt want to remove the inspection sticker. Seemed like it was my fault for having him go through the inspection. Giving them 2 stars because the inspection was done quick.
Oct 05, 2024
Had a minor issue with the splash guard on my Honda Fit, called up Holy Land, they were kind and communicative, and got me in right away, fixed it in 20 mins, and didn’t even charge me other than tipping the guys. Class act. Contrast that with Pep Boys on 3rd Ave who lie and mislead you about maintenance issues. Will only go to Holy Land from now on!
Sep 05, 2024
Holy land auto repair is the only shop I will go to when I need any type of repair or maintenance done on my car. Every mechanic that I have gone to left me feeling ignorant and as if I just got ripped off. However, the owner Joe in holy land made me feel like family and the results were exceptional every time. Their customer service and prices are above exceptional, you won’t regret coming here!!
Sep 05, 2024
I am un-able to change my previous review. It was done in error. My apologies. This place is very good, all around for several services.
Sep 05, 2024
I like these guys - they are honest and do good work.
Aug 05, 2024
Great service!!!! Brought my Toyota Camry in that wouldn’t crank after an accident & the guys got me right within a few hours and for a very fair price!!!! Joe was great and to the point! They do everything from electrical to collision to painting! SOLID SOLID SOLID!!! Don’t even hesitate!
Jul 05, 2024
I can honeslty and confidently say i have been nothing but happy about the repairs and services the provide … All staff are very welcoming and honest , hard to come across .. My main guys Roscoo hes the man fr young boss , very smart and fast , works with passion and pride any cars ive had and continue to have will go to Holy Land , highly highly recommend ; this is the most honest review ull read .. Enjoy
Jun 05, 2024
The best car shop ever. No nonsense. They don’t try to take advantage of anyone. Completely honest and friendly. And if you’ve ever had to get your car fixed, you know how important these things can be. I’ve been going here to joe and the guys for almost 10 years and they are so solid and on the level I actually enjoy bringing the car in to get serviced.
Mar 05, 2024
Always treats me fairly. Very competitive prices. Recommended.
Mar 05, 2024
Took it here for an oil change, and they tied the pan back on with zip ties and kept my bolts. Minutes later the thing started dragging, I took it back for them to fix. They put more zip ties on it and it fell again. I ended up having to take it to another shop to get actual service. NEVER GO HERE!
Feb 05, 2024
My first visit was for a vehicle inspection, and it was seamless and painless. Friendly, efficient, and competent service.
Jan 05, 2024
Best community auto mechanic along the Park Slope/Gowanus border. The prices are fair and the service is good. The owner is a decent guy. Been going to them for years.
Jan 05, 2024
Great service. Great employees. Great Garage
Dec 05, 2023
Disappointed considering all the good reviews. Went in to have a catalytic converter shield installed. They are listed as an authorized installer for the Miller Cat Shield. When I went in they told me it would be $150 for them to install the shield. I had purchased the shield from the manufacturer (for $230) and had brought it with me to the shop. I find the price Holy Land charged for installation to be exorbitant. There is a large sign above the counter in the shop that says the rate per hour is $95. They took less than an hour to install it. Beforehand, I had researched the price range for the installation and people said they paid anywhere from $60-$125. I would have expected to have paid $100 at the most for this quick installation. The guy who called me to tell me the car was ready was definitely rude. He got annoyed when I questioned him about the price. When I mentioned the sign above the counter states the hourly rate of $95, he asked me why had I agreed to the price when I left the car with them. I told him that I was asking him a question but he didn't respond and passed the phone to someone else who was one of the "nice" guys. The rude guy also revealed to me on the phone that it would cost $150 only if I paid in cash. I didn't have time to go to the bank at that point as they were closing soon. They should have told me that when I dropped off the car. I paid with a card and it came out to $160+. I feel that for about 40 minutes of work they overcharged me. When I paid, I questioned the person (the nice guy who seemed to be in charge) who took my payment. He insisted that they worked on my car for more than an hour, which wasn't true. I dropped the car off after four and they close at five. Then to justify the price, he said that two people worked on my car and that they had to drill holes to attach the shield. The guy who took my payment did show me the shield installed on the car prior to taking it down from the lift which I did appreciate. They also installed the shield quickly which was also good. Lastly, when I had dropped off my car, I had told them that the box with the catalytic converter shield was in my trunk. They took the box out of the car and never returned it. It was the shipping box so it had other items that the company had sent like documents and the custom bit that fits the custom screws for the shield. I had paid extra to get custom screws. I only noticed that they didn't put the box back in my car after I got home. I called the shop and they told me to come back in if I wanted to get the custom bit that came with my shield. I live in another borough and it's in no way convenient for me to drive back to the shop. I asked the "nice" guy who seemed to be in charge to please mail me the screw bit. After much ado, he said he'd mail it. Well a week passed and I hadn't received anything in the mail. So I messaged him again asking about the bit. He responded that he forgot to mail it to me and again recommended that I come into the shop to get it myself. I once again explained that I live in another borough and that it's not at all convenient for me to go by his shop. So he finally agreed to mail me the bit. In fact, he sent me a pic of a stamped envelope addressed to me. Great! Well not so great after all. He didn't secure the metal drill bit in the envelope so it poked out of the envelope and was lost during transit. He just dropped a chunky piece of metal with a pointy end in a flimsy paper envelope and didn't think to at least tape it in place so that it wouldn't move around and possibly fall out of the envelope. Overall, I'm not buying the nice guy hype and affordable prices mentioned in the previous reviews. I feel that they will overcharge you given the opportunity and they definitely can be aggressive and rude, depending on who you talk to. I'd never return to this establishment. They caused me an unecessary headache through their negligence and did not remedy the situation in a common sense fashion.
Dec 05, 2023
Fast, straightforward, solid maintenance.
Dec 05, 2023
Great work and customer service. Thank you
Dec 05, 2023
Honest, friendly, and helpful. I’ve gone here for oil changes, inspections, and engine repair, and have always left impressed. Thank you for your help!
Dec 05, 2023
I got my AC compressor replaced here in July. The service turnaround was quick (two-three days), the price was fair for the work and everyone I interacted with was pleasant and straight-forward. Recently the compressor seemed to not be working again, so I took it back and they diagnosed and fixed it within an hour without giving me a hard time in any way. Honest people doing solid work. Will be back!
Dec 05, 2023
They are a rip off don’t go there if you don’t want to get ripped off
Dec 05, 2023
This place has changed! They wanted to replace my breaks for a spongy line, then I had to wait for my car because they used it to run errands!
Dec 05, 2023
i took my car in for a general check up - it cost $400 (totally over priced for a prius but i was new to the neighborhood). i am pretty convinced they actually did nothing and my car just sat at their shop for a few hours while they “inspected” it because the window cleaner ran out a few weeks later and the tires weren’t pumped up. in my experience, good shops ALWAYS check these minor details for you before the car leaves. on top of the questionable service, the guys working at the shop are extremely rude. it was overall a terrible experience and a huge waste of money. i will never go back to this shop.
Dec 05, 2022
A repair better to not take your car except oil change 👎
Dec 05, 2022
Charged me 93$ for an oil change and told me that my brake pads needed to be changed. When i asked how much life they had in them, they told me ~40 percent for front and back and the number I was quoted for total service was absurd. Will not be coming back here, and would recommend checking prices before even minor service. I recognise that oil changes in NYC are at New York prices, but this was ridiculous.
Dec 05, 2022
Fair pricing. Honest people. They take your timeline into consideration. These guys are awesome. I only go here for my car troubles, inspections, oil changes. Etc. uodated to add that thwy once did conaiderable body work for me and price was fair and very happy with results.
Dec 05, 2022
I’ve had a really great experience for all of my visits. They are fast, upfront with pricing, and friendly. I forgot that my headlight was out and they noticed that and added it to my oil change service to get it fixed. Would highly recommend!
Dec 05, 2022
Nothing holy about this place. They tried to rip me off. If you go here be careful. They’re sneaky!
Dec 05, 2022
Stay away from this shop! Bring in electric car for inspection which only cost $10 but charged you $37(price for gas car). Owner even threaten you he can fail the inspection on purpose for not paying the $37! Will report this to DMV.
Dec 05, 2022
They did fix my tire but it took them an hour to jsut put a brand new one on and it cost $200 and then they tried to say I need new shocks for $400. I took it to a different place and passed the inspection easy with no need for anything new. I would not recommend this place especially when I’ve gotten a new tire for less.
Dec 05, 2022
They took great care of me. I needed an oil change and a car inspection. The customer service was kind and caring. Lastly, the technician completed everything in a timely manner. I would return.
Dec 05, 2022
Took my car to Holy Land yesterday for NYS Inspection without reading any reviews. Sure enough, waited an hour and when I came back 1 wheel was off and I was being shown the brake pads. I was told they were too worn down to pass inspection even though they dont make a sound and brake well. Then he said he could fix them with OEM parts for $380. How he had OEM parts for my car is beyond me as its not a common car. To his credit he let the car leave without charging me but went to another place today and it passed with flying colors. No brake issues what so ever even after I asked. So beware, seems like its a bit of a pattern especially if you come towards the expiry of your sticker.
Dec 05, 2022
Very nice clean and fast
Dec 05, 2021
Excellent shop! Highly recommend!
Dec 05, 2021
Fixed my car perfectly with very reasonable price!
Dec 05, 2021
I brought my SUV to Holy Land after getting in an accident because it was the closest shop to where I was. I am so fortunate this was the closest shop. Joe was amazing to work with from the very beginning. He communicated well with me and my insurance, kept me updated on the progress and had the car ready on time. He did fantastic work and the car looks better then before the crash. I highly recommend this shop to anyone in need of service!!
Dec 05, 2021
They were very kind. I went alone and felt fine, no worries of over charging me which mechanics in the past have done before. I would definitely come back here.