Hometown Hybrids - Austin Hybrid Vehicle Mobile Mechanic

Nov 06, 2024

Nick did a great job installing my battery was quick and got me back in the road im so thankful for hometown hybrids they are amazing

Oct 27, 2024

Everything about Hometown Hybrids is top notch! Jessica responded very quickly when I inquired about their service. John showed up on time and got right to work. He was so nice, professional and was willing to answer any questions. The work was done within an hour and my 2013 Camry Hybrid (bought in 2012) is running fabulous! Using Hometown Hybrids is a no brainer! Don’t look anywhere else. They are prompt, professional and their pricing is so much more affordable than anywhere else. Plus the 5 year warranty for a new battery cannot be matched. The dealership gives 3 years for almost twice the money! I will refer HH to everyone I know. Thank you Hometown Hybrids for giving me peace of mind that my car will be running great for years to come!

Oct 27, 2024

Honest and knowledgeable! I called up Hometown Hybrids after my car stalled out in front of a Jiffy Lube after a botched oil change. Jessica helped me figure out what was wrong with my car over the phone and even advocated for me to get the shop to fix their mistake. I ended up not needing an appointment with Hometown Hybrids, but if I ever need to I would call them up. I highly recommend them for any Prius repairs. They are good people!

Oct 27, 2024

This is my second time using Homework Hybrids and I can't say enough good things about them. The entire process went smoothly from start to finish. Once my part arrived the scheduling was quick and the technician installing the brake actuator was prompt and professional. I've got my resource for hybrid drive batteries now. They come to me and cost less than most other options. Win-win.

Sep 27, 2024

Great experience. They came to my work and replaced the battery in 30 minutes. Very responsive and friendly service. Appreciate the good warranty.

Sep 27, 2024

John came out to my location and got my Prius up and running again same day! A big thank you to him! And a big thank you to Jessica who set it all up and kept in communication with me. Excellent service! Thank you!

Sep 27, 2024

My mechanic, Nick was very helpful and efficient, he got my diagnostic and repair done start to finish in 20 minutes!

Sep 27, 2024

Outstanding service!!! I couldn’t recommend Hometown Hybrids more. It was quite daunting and stressful figuring out how to best get my Camry hybrid battery replaced affordably & reliably. Jessica, the owner was so kind and quick to respond. Even helped us out with fast scheduling of the mobile service when we were in a time crunch. Nick, the technician was wonderful! He did fast work, and my car is running better than ever. I am so incredibly thrilled with this service, I want to shout it from the hybrid car rooftops!!!! If you find yourself in need of a hybrid battery replacement, 100% you should go with Hometown Hybrids. It cost me 1/2 of what it would elsewhere and I didn’t even need to leave the house. THANK YOU THANK YOU THANK YOU!!!!

Sep 27, 2024

Very efficient and knowledgeable. I felt that my Prius was in good hands.

Aug 27, 2024

Cost half of what the dealership quoted. Joseph did a great job.

Aug 27, 2024

Customer Service is fantastic. Only had to wait a day for my mechanic to come to me. John was great, he explained everything really well and worked hard in the melting sun. No complaints here! 🌞

Aug 27, 2024

I contacted Hometown Hybrids about a message in our 2012 Prius. It's very easy to communicate with Jessica. John was prompt & the battery was replaced in less than one hour. I'm very happy with the entire experience. Highly recommend.

Aug 27, 2024

I was initially impressed by Jessica with her prompt response but then again by John, who came to replace my 2011 Prius hybrid battery. He was on time, proficient, informative, and a really nice guy. Finished in under an hour. Also appreciated Hometown Hybrids honest pricing. Excellent experience overall.

Aug 27, 2024

John came to the house and swapped my Prius C battery in under an hour. No BS. No broken trim clips (this is a pet peeve of mine). No mess in the car. Good guy to deal with. This is the 2nd Prius I own John worked on for me. Good experience both times.

Aug 27, 2024

The only place to call for your hybrid . Did a fantastic job .Above and beyond

Jul 27, 2024

Mike was on time, very pleasant and kind. He came to my job so I wouldn't have to miss time from work and had the job complete very quickly. One of the experiences I have had in a very long time. Mike You Rock! 10 STAR SERVICE!!!!

Jun 27, 2024

Fantastic service. Easy to communicate with Honetowm Hybrid and the technician they sent was excellent and went the extra mile. Very satisfied customer.

Apr 27, 2024

Great service! Replaced my 2008 hybrid battery at home for a rebuilt one. Karl the technician did a great job. All in all, excelente communication and professional service.

Apr 27, 2024

I had a great experience with Hometown Hybrids replacing my Prius battery. Karl was efficient and knowledgeable, and Jessica made scheduling a breeze. Highly recommend their service!

Apr 27, 2024

The tech was the best very helpful and informative

Apr 27, 2024

Karl came to our house and replaced the hybrid battery in our 2011 CT200h. It has worked flawlessly since then. Additionally he tested the regular 12 volt battery and alerted us that it was nearing end of life, so we were able to replace that as well to avoid problems for our younger drivers.

Apr 27, 2024

Miguel was early, worked quickly, and was very good at answering my pesky questions. The car runs great . He’s a champ

Mar 27, 2024

All super good, nice tech, good timing.

Feb 27, 2024

Michael was very professional, quick and efficient. Had all the right tools and made the hybrid battery change out look Easy. Michael answered all my questions in easy to understand language. I am very pleased both with Hometown Hybrids and Michael. Would give both 6 Stars if I could!!

Feb 27, 2024

Miguel was wonderful! Called in advance , was very professional, quick work and I’m back on the road. I would recommend Hometown Hybrids and Miguel to anyone!

Feb 27, 2024

Omg these people are amazing!!!! They come to you. They keep you updated. They do an excellent job. And they make it so easy. Love ❤️ Miguel

Feb 27, 2024

Technician was on time, knowledgeable, and knew what he was doing.

Dec 27, 2023

John was amazing! Very educational and helpful. Thanks for fixing my Prius!!

Nov 27, 2023

Awesome service. I would recommend to all.

Nov 27, 2023

Cedryc communicated his arrival, was very detailed with the verification of the bad battery in my Prius, discussed the replacement of the battery as well as the warranty included with replacement. Kudos for an amazing employee! Job well done 👍

Nov 27, 2023

Great service! Mike was professional and explained each step. Having someone come to my home was so helpful and reassuring!

Nov 27, 2023

Hometown Hybrids replaced the hybrid battery on my Prius V. I used them 3 years ago for a different vehicle. That car has over 80K miles on the refurbished battery and it’s still going! I’m hoping to get similar results on this latest vehicle as well. These guys really know what they’re doing and their prices are very reasonable. I highly recommend them!

Nov 27, 2023

I wish I could give 10 Stars! Hometown Hybrids was and answered prayer. Easy to work with from the get-go, I had a great experience with them getting my Prius back on the road.

Nov 27, 2023

Jessica was incredibly knowledgeable and responsive to my inquiries…even after hours and on weekends. The service to my Prius was perfect. The price was the best. The technician, John, was right on time and very professional. The hybrid battery change-out was fast and successful with zero glitches. The service was performed at my home without the dealership related inconveniences…and in Austin to boot! Car runs perfectly now. I could not be happier!!

Nov 27, 2023

Miguel did a great job, thanks

Nov 27, 2023

Mike was very friendly and went above and beyond, I would highly recommend

Nov 27, 2023

Saying that I am satisfied with the work that Hometown Hybrid and their technician, Mike, did on my 2011 Toyota Prius would be a huge understatement. I got a brand new Toyota hybrid battery installed at my house for around $2700, which is somewhere in the neighborhood of 50% of what I was quoted at some auto mechanic businesses. This included the battery, the installation, and running a diagnostic check before and after the installation! The battery has a five year, 100,000 mile warranty. I’ve learned over the years that when you need technical help with anything, try to find somebody who does that thing all day long. That is the case here. These people know what they’re doing when it comes to hybrid batteries because that’s what they do all day long, and I would trust them completely to do it again.

Nov 27, 2023

They did the combination meter job efficiently and effectively for a great price. Service was professional, friendly and on time. All good, just do it...