Honda of Downtown Los Angeles Service Department
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Review highlights
"Great service and got me in and out on a same day appointment"
"They give a good service with a nice people work there"
"The manager replied back with a price that was around market price."
Overview
Categories
Auto repair shop, Auto tune up service, Brake shop
Phone number
Call: (213) 234-2144Website
View websiteAppointments
Book appointmentHours
Sunday
7:00 AM - 4:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 6:00 PM
Description
At Honda of Downtown Los Angeles, we're dedicated to giving you an amazing Honda purchasing and ownership experience. We believe we're delivering that and we're thankful that our customers and automotive authorities like CARFAX® agree. We're rated as a CARFAX® Top-Rated Dealer, a nationwide honor that recognizes the best car dealers in America for outstanding service and customer care. We offer all our customers, including buyers from Gardena, Culver City and Inglewood, CA, an amazing Lifetime Warranty on the powertrain for every new Honda we sell. We have been selected as the only Honda dealership in the Los Angeles area to offer this extraordinary coverage.
Reviews (21)
Jan 31, 2025
During this visit in December ‘24 I was helped by Edwin Hernandez. He was very polite and answered all my questions. He also arranged for me to be dropped off at home while my vehicle was worked on. I did a break fluid exchange and a transmission fluid exchange . My car was treated well and kept clean inside .
Aug 06, 2024
All I can say is they definitely have me as a lifetime customer for my vehicle's service 2024 Civic Sport Touring Hatchback. Went in for service and had a little situation after receiving it back, Service Manager Sarah made it right today with no issues, no questions, took my car, and fixed it at no cost. I really appreciate that she went above and beyond to remedy the situation. Amazing customer service and will definitely have me returning for any service my vehicle requires for its lifetime. Also, I appreciate Eduar Brito for also taking care of me and offering to help me install maintenance parts !!!!
Aug 06, 2024
Don’t ever come here lol. They will make you wait hours despite having an appointment and then when you show up to get things fixed they’ll tell you they mysteriously have no record of you ever getting your car inspected. It is a practical joke at this point, half of their staff stands around doing nothing and wonders why they are so overworked and understaffed.
Aug 06, 2024
Genaro Bravo was professional and very informative when I dropped off the vehicle. He was also detailed when I picked up the vehicle and explained what I needed next. He asked me to let him know if I needed anything else. It was a great experience dealing with him. I appreciate his customer service and attention to detail.
Aug 06, 2024
Hard to get in contact with people once they have your car.
Jul 06, 2024
Everything was finally discussed and according to the diagnosis, it was fixed to their ability.
Jul 06, 2024
Great Services from The service center
Jul 06, 2024
I made my oil change appointment for 1 p.m. and I had to wait 5 hours for them to give me my car unacceptable .
Jul 06, 2024
Mark made going to get your car repaired a dream and it went far better than what was expected. My car was taken care of and Mark made me feel at ease and kept me updated. He also recommended a smog test which I didn’t know was offered, but was willing and appreciative. Thank you!
Jul 06, 2024
My car feels new they even cleaned my windows 🥹
Jul 06, 2024
Super smooth visit! Was helped by Jimmy Romero and he was awesome. Super friendly and thorough
Jul 06, 2024
Very nice and good worker and helpful to asking anyone need
Jun 06, 2024
Buen trabajo
Jun 06, 2024
Had my car serviced for oil change and tire rotation. The service was fast and the staff were very helpful.
Jun 06, 2024
Los angeles honda has an excelente service
Jun 06, 2024
Nice professional workers
Jun 06, 2024
Excellent professional staff and friendly service.
Jun 06, 2024
Great service and always trying their best to help out!
Jun 06, 2024
I can always count on them to provide great customer service and car service.
Jun 06, 2024
I’ve had my car serviced twice for an oil change and every representative and agent over the phone has been so excellent ! I had a smooth experience. They scheduled me in very fast and had my car ready when they said it would be. I would recommend this dealership for services.
Jun 06, 2024
Mucha experiencia y amabilidad