Honest-1 Auto Care

Nov 16, 2024

I have been going here since I acquired the car I have now, staff is always professional, friendly and knowledgeable.

Nov 16, 2024

The guy on the phone said bring the car in for diagnose and maybe a few hours max. I drive an hour total for him to instantly show me away and will be an all day wait. He did not seem to care. They deserve the one star for sure. I will not respond to the reply either. I want a place that cares for the customer.

Nov 07, 2024

Good honest mechanic will be coming back for my oil changes.

Nov 07, 2024

They are back up and running after the terrible fire. I love going here and getting my oil changed and any work done on my car. I know they're not ripping me off. they're very honest. And you get a nice complimentary soda or coffee while you wait . The staff is always very friendly and helpful. I've been going there for 12 years and I've never been disappointed .he location on SE 20th and SE Stark is closed. There was a fire that damaged the building they may reopen. That's the second building to catch fire on that block. And there's only three buildings on that block. Updated on 2/1/24 there back open. Yahoo

Oct 07, 2024

Great job. Very friendly and courtesy.

Sep 07, 2024

Fantastic service from Honest-1 Auto Care on Southeast 82nd in Portland for over 10 years. Tony is always polite, friendly, professional and informative, and helps me identify priorities in fixing my car that consider my financial resources. The work is always reliable and my car drives great!

Aug 07, 2024

Don't go here for pre purchase inspections. I don't even think they looked at the car. The guy just said "buy it" and gave me a piece of paper covered in smiley faces. Clearly has a deal with the used car lots next door. I felt like an idiot.

Aug 07, 2024

Place is great. I had a blown master cylinder on my rv. They scheduled me quickly, got me in and out in a reasonable amount of time, and my brakes work perfectly. Price was reasonable for the job, and they were also cool with doing a last-minute oil change on my generator. Tony is helpful, chill, and communicative.

May 07, 2024

Honest-1 saved me in a crisis - my car broke down on the highway, and they let me get it towed straight to them just before closing. They called me first thing the next day to let me know what was wrong. By noon I had my car back all fixed up! Scott was incredibly helpful, kind and communicative throughout the process, and kept me updated with clear expectations of price and timeline. I cannot recommend Honest-1 enough!!

Apr 07, 2024

We brought in our old 1988 recreational vehicle, which had failed a DEQ test. They had to pull a manifold which was leaking, and the bolts had a potential to break, yet they completely restored it, and took it to DEQ themselves to make sure it passed. And, they stored it safely while we were away. they were professional, kind, and the price was reasonable!

Mar 07, 2024

Awesome service and fair prices. Their service team is very personable and willing to work with you to get your vehicle on the road. I would recommend this to all friends and family any day of the week.

Mar 07, 2024

The worst service ever, my car had nothing wrong with engine just oil leak which they diagnosed, tried to pick my car up an did something to my engine in there care, then got $3200 from my warranty to fix wat they messed up an still ruined my engine, an never fixed anything, do not bring your car here.

Feb 07, 2024

So far Tony, and the rest of the staff have treated my family and myself very well. Thank you for your hard work and honestyguys for your hRd work and honesty

Feb 07, 2024

Who ever takes their car to this sham of a shop deserves what they get. This place can’t even handle an oil change properly. Honest one, what a joke. Thanks for creating more problems for me!!

Feb 07, 2024

Come on down to 82nd Dishonest 1 Where they do unfinished work for full charge. Don't miss out on the "Tony's full ego treatment" That's right, full charge half the work and it's all yours! Unfinished and all!! The perfect treat for your wife's vehicle! No worries on the engine light. They'll reset it , so you know the problem is still there two miles away. Tony will offer the husband a refund only to call the wifes phone minutes later and deny..... REAL WORK .....REAL MEN👍🤣 "What was the last thing said , Tony? Good Luck, was it???"

Jan 07, 2024

Always HONEST, Tony is the Best

Dec 07, 2023

Don’t normally leave reviews, but I chose this place because of the positive reviews so I figured I needed to pay it forward. Definitely no where near my house, but I am glad I drove out of my way for the folks that work here. They were all very kind from coming in to make the appointment, the short wait for diagnosis, them handling the call with my warranty company and getting me back on the road. I appreciate the patience, honesty and quality work. I’ve have no issues and I plan to come back for my 60K mile service. You won’t regrets doing business with these folks.

Dec 07, 2023

Honest folks doing honest work for honest pay.

Dec 07, 2023

Must be new owner. He was rude to me and my daughter as he puffed on his cigarette in the shop. Way over priced!!!Me and my family and friends have gone here for years. No more. Looking for a Honest place.

Dec 07, 2023

My girl was quoted $300 for parts and installation on fixing her 4-Wheel drive mechanism on her 2005 Dodge Ram. After pushing her back weeks after they acquired her part they scheduled an appointment. We left her truck and tried to drive off but the mechanic said to stick around, the fix would only take a few minutes. She was charged close to $100 for the labor on an installment that took minutes, which is understandable, there has to be a minimum but when we were paying the bill he said that he was going to charge her the 8 plus dollars for the shipping fee on the part. We don’t like to be “upped” after first given a bill. Plus the installation took them minutes which they charged over $100, Honest 1 should have ate that “shipping fee” because besides that, everything was fine, its just adding that charge… Which upped her bill the last second… Even though it wasn’t much left a bad taste in our mouths. We don’t mind paying lots of money for minutes of work, but don’t add charges on to the bill at the end…

Dec 07, 2023

The Chinese guy is not honest or respectful with customers. He has angry issues He call me several times stupid, He even said I was stupid 10 times those are the exact words. He yell to me , insult me, Just because I asked why he was charging this much with out even getting the gas for my AC . That was the reason I drove my car to the shop to begin with. For you own safety don’t go to this shop. This guy has serios issues. You won’t be safe. He was rude even with my wife over the phone.

Dec 07, 2023

They deserve negative stars. One of the guys there brought their dog to work in mid 80's temperature. Some kind gentleman went and gave the dog some water but two of them came out and dumped the water out. Kept the dog on a short leash in the sun. Horrible people

Dec 07, 2023

Twice I have come here for different jobs and they have been super efficient and knowledgeable in their finding a in my car. First was a headlight change and the next is my battery issues when I thought it was a starter issue. They checked via diagnostics and was able to squeeze me in on a weekend to help me get going. Super awesome service always came in feeling better about my car in the shop.

Dec 07, 2023

Want to preface this review with I have only been once and it was almost a year ago now, but I figured I'd review after learning more about my car and it's specific problems since then. Essentially I had a bolt that had been put in the wrong place and loosened and fall out in my rack and pinion which caused me to not be able to steer. Luckily I was in a neighborhood trying to take a simple turn at the time so I just had to get towed somewhere and given it was a weekend at the time, I remember most places I called couldn't help until after the weekend or weren't open. Then I found Honest-1 Care and they accommodated me at the time perfectly. That is until it came to pickup my car, I had approved the work before hand but when I came to pickup, my steering wheel was completely upside down, and when I asked about it I was given the answer of "We don't know exactly, we'd have to go in and check and figure it out and it would be atleast 1-2 hours of work, and potentially parts." Absolutely ridiculous given all you needed to do was makesure the steering wheel was facing upright when you FIRST connected everything with the old or new bolt, or when you realized you hadn't, go and do it again! I've gone the past, atleast, 6 months with an upside down steering wheel, it's not too inconvenient but my blinkers rarely shut off when my wheel is straightened, and even shut off when I am in mid turn, and seeing my dash information isn't the easiest with the new obstruction. Wouldn't recommend to go here unless you know auto mechanics to a decent degree as they will take advantage of you and try to charge you extra for work that couldve been prevented/done without issue.

Dec 07, 2023

We took a car from Eastside Auto Sales for a pre-purchase inspection. They told us that there was no major issue with the car and that everything looked good. However, after two days of driving the car, the engine completely broke down and the only solution is replacing it (which would cost more than what we paid for the car). We then found out that they didn’t even do a car diagnostic test (that is, they didn't connect the car to a computer) because “there we no lights in the dashboard.” All the issues with the engine would have popped up if they had done that. And we would have saved a lot of money and time (we were stranded in the middle of the country without a working car). DO NOT BRING YOUR CAR HERE (especially if you are coming from Eastside Auto Sales).

Dec 07, 2023

I brought my car to Honest-1 Auto Care on 9-11-23 and Tony assured me he’d call 9-12-23, which he did, explaining what needed to be done and the approximate cost. I picked my car up on 9-13 and paid exactly what was quoted on the phone. Tony explained the problem (misfiring engine) and what I might expect in the future, since my car is older. I so appreciated this and the fact that this is a trustworthy auto repair shop that fixed my car without a lot of other problems cropping up, which has been my experience in the past. My car is now running smoothly and I will definitely be returning when my Volkswagen needs either a tune up or repair. Thank you Tony and Honest-1 Auto Care!!!!

Dec 07, 2023

I had my AC work on at this location. After 1 week, the same problem persisted, took it back for the second time, and I’m still not getting enough cool air. My still blowing hot air when it gets really hot.

Dec 07, 2023

Loved coming here for years when it was Arthur’s Auto. Where the heck is Arthur?! Been coming to this shop for 6 years. It was always reliable. Now that it’s a new shop I have not received fair quotes for services. I recently went in to replace my passenger mirror glass, which costs $35 online for the part. The man at the front said they could get it to me by Monday and quoted me at $115, saying it would be a super quick installation. I had already watched a video online and it literally takes 20 seconds to install the glass. It pops right in. In what universe is charging $80 for 20 seconds of labor fair or justified?!! The audacity and disrespect is comical! And they probably got that mirror for half the cost. So yea I just installed myself, but now how could I ever trust them to work on my car if they’re going to overcharge that much money. Looks like I’ll need to find a new mechanic. Arthur if you still are affiliated with this shop please contact me directly

Dec 07, 2023

My car battery was on the verge of dying. I was recommended Honest-1 by the mechanic at AutoZone, and I’m so glad I took them up on it. My battery change was done jn less than an hour and all staff were friendly and considerate. I’d come back here for all repairs in an instant.

Dec 07, 2023

These guys are awesome, I always appreciate the work they do for my vehicles. Thank you!

Dec 07, 2023

They told me they'd call me after the diagnostic but instead, replaced a simple switch and wanted to charge me 400.00. When I talked to them, they said "we were 50/50 on even touching the electrical" the best they could do is 30.00 off the part. Not very "honest" if you ask me. Being on the fence on doing a job doesn't give you the right to charge me even 350.00 on a 35.00 headlight switch. I'd have gladly given them the 150.00 for diagnostics and done it myself. I should've told them I didn't approve the work and had them put the switch but "honestly" it was a bad day already and I chose peace over arguing and bad vibes. Lesson learned.

Dec 07, 2023

They were very nice, replaced the main drive belt on my car today for a very reasonable price, and it was sooner than I expected. I went back this afternoon to get estimates on additional work that needs to be done in the future. I would recommend Honest 1 auto care. They are a reliable and honest repair shop that does good work in a timely manner for a reasonable price!

Dec 07, 2023

What friendly people!