Honest-1 Auto Care

Dec 04, 2024

Fast, friendly, knowledgeable & clean.

Dec 03, 2024

Always honest about what you need and don't need. Willy is the best! I wouldn't take my car anywhere else

Dec 01, 2024

Great customer service and professional team of mechanics, very quick turnaround on repair. Cost for repair are very reasonable…!

Dec 01, 2024

I always come to this shop for my auto maintenance. They do an excellent job and their prices are fair. Excellent customer service, as well.

Nov 28, 2024

Made an appointment at 11 AM to get an alignment over the phone. I got there for my appointment for them to tell me it’s an hour and a half wait which I then asked what the point was of making an appointment and they told me it was just to speak with the service advisor. Not sure what there is to advise about to get an alignment done but this place seems like a waste of time. I will take my business elsewhere.

Nov 28, 2024

The mechanic was honest with me about the repairs needed on my car. I did not feel pressured into any needless repairs and was very happy with the service.

Nov 21, 2024

Quick, courteous, friendly service!

Nov 21, 2024

Very knowledgeable and professional highly recommend 👌

Nov 14, 2024

Got a nail in my tire and called our normal tire and auto shop…they said I would have to leave my car all day. 🙃 With both a sick husband and 10 month old, that wasn’t going to work. So I decided to stop in Honest-1 Auto Care to try them out and now we have a new auto shop! I was so happy with the friendly, personal and quick service George (service advisor) and Tyler (mechanic) provided. We were only in the waiting area for a short time but I felt comfortable being with my baby, it was clean and offered plenty of amenities. I’m happy we have an even better regular place now!

Nov 14, 2024

Had brake's and oil change done they did great work ...

Nov 14, 2024

Very courteous and efficient. Everything was explained in detail and the work was completed in a timely fashion.

Nov 05, 2024

Carrollwood Location #1 I was caught off guard on the $180 charge for level 2 diagnostics because it was never mentioned beforehand. I paid because I wanted to confirm the services needed on my car. Unfortunately, it was not mention of $200.27 charge being applied if services are performed at Honest-1. #2 Never assume a woman doesn't know car scan codes. Very disappointed I was told I wouldn't know or understand them. I thought those days were long gone. #3 They are not a "full service" since they don't service transmissions. #4 My estimate includes almost $800 for labor when it appears the engine may not need to be removed. Needless to say I was disappointed with a few things. George was very cordial on the phone and in person. The disappoinment is I was not informed there was a charge for diagnostic testing that was offered. DEAR OWNER, WILLIE DID NOT ASK ME. THINGS OCCURED JUST AS I STATED. HE TOLD ME HE WOULD PRINT BUT I WOULDN'T UNDERSTAND.EXACT WORDS. HE DID NOT OFFER TO EXPLAIN ANYTHING. YOU CANNOT TURN THINGS AROUND. EMPLOYEES NEED TO LEARN EQUALITY AND CUSTOMER SERVICE. $774 LABOR WHEN THE ENGINE DOESN'T NEED TO BE MOVED TO REPLACE THE SENSORS. THE SENSORS CAN BE REACHED FROM THE TOP. REPLACE 3 SENSORS AND A TEST DRIVE AFTERWARDS. $774???

Nov 05, 2024

Great experience @ Honest-1! Friendly, fast and reasonably priced. Thanks George!

Nov 05, 2024

I was extremely impressed with the professionalism of the George, Willie & the team and the incredible hospitality in the waiting area. I highly recommend them to anyone in need of honest & quality automotive care. I have used them for many years.

Nov 05, 2024

I’d highly recommend Honest-1 Auto. They helped me out tremendously when I was in a pickle with one of my tires right before a storm. SUPER friendly staff and I’ll definitely be coming back because the customer service was that exceptional. THANK YOU!

Nov 05, 2024

Very friendly stuff. As well as professional. Honest diagnosis for your car!

Nov 05, 2024

George the owner really stands for the name of the business - Honest! Upon arrival, I found it easy to find, easy to park, and the service desk was fast and thorough. The mechanics are very knowledgeable. It was a new, clean, and comfortable atmosphere to wait in for my service completion...which included snacks and drinks. I will definitely be back and Honest1 Auto Care Carrollwood will be the first auto business that I think of when I need help with my Honda again.

Oct 05, 2024

Awesome experience. Willie and his team took care of my car as I was able to stay and get work done for myself. The best part of it was the complementary snacks and drinks that they have for you. They make you feel at home while waiting for your vehicle to be repaired. I don’t think I’ve ever seen a repair shop like this. I recommend this place to anybody who has to get their vehicle fixed to visit Honest-1

Oct 05, 2024

Beware. These people are crooks.I took my 2002 Yukon in for a power steering leak. I was quoted $715.28 to replace a power steering hose and refill the fluid, plus $70 to “pin point” the leak. I obviously didn’t allow them to work on my vehicle so I paid the $70 (in cash because they are not trustworthy) and took my vehicle to Running Great Automotive where I was charged $427 (no “pin point” charge either) They are crooks!

Oct 05, 2024

George listened to what I requested (a/c repair), had my car examined, and listed what was needed. He explained my front brakes were also worn with which I agreed. Before noon the next day, my a/c was repaired, my brakes were repaired, the price was slightly less than the estimate and I am very happy!!

Oct 05, 2024

Great service and very friendly staff! The manager Willie was extremely helpful, and he kept me updated about what service my car needed. They even picked up on a small tire puncture that would have caused me problems for if I hadn't brought it to them. I didn't wait there for my car, but the waiting area looked very comfortable if you stay during service. Definitely recommend!

Oct 05, 2024

I called in and spoke to Willie. I told him that I had issues with my rear tires and he told me to bring the vehicle in and they would take a look. That morning I took it in, got a diagnosis and they fixed it within hours. Willie called and texted me periodically with updates which I thought was a step above their competition. The cost to replace my tires was spot on. HIGHLY RECOMMEND! THANK YOU!

Oct 05, 2024

They diagnosed and fixed an issue that I’ve had for about 8 months that two dealerships and a third-party location couldn’t figure out or was too lazy to. Highly recommended. Very easy to talk. Earned my business. To me they are better than the dealership.

Oct 05, 2024

They wouldn’t do the oil change without a printed coupon even though the website says to present it not print it

Oct 05, 2024

Very professional, very thorough. Definitely will be back should maintenance issues arise.

Oct 05, 2024

Very quick service. Pleasant people always ready to help. They never urge me to purchase anything that is not needed for my car. Totally honest and trustworthy. Thank you.

Oct 05, 2024

We got our vehicle back same day in better condition than it's been for a long time. Staff is up front with cost.

Oct 05, 2024

Willie has saved me SO much money and headache. I once dropped my car off and he called me and told me to take it to the dealership because the issue was likely still under warranty. It was! He's been so fast with repairs and done a great job. He's super cool about it when he discovers something we can fix ourselves to save money and there for us when we need his skills and team. I don't go to Honest1 because I want the cheapest fix- though their prices are fair!- I go to Honest1 because I want good work done by a skilled team- one that isn't trying to screw me everytime they get a chance.

Sep 05, 2024

Dropped off mom’s car for new brakes. Honest, upfront about price and did a great job and had it done in a timely fashion.

Sep 05, 2024

Excelente trato, muy eficientes y calidad en el servicio. El precio resulta alto para personas de bajos ingresos.

Sep 05, 2024

Fast, efficient and friendly!

Sep 05, 2024

Honest 1 Auto Care (Carrollwood) staff were very knowledgeable, honest, transparent, timely, professional, friendly and reasonably priced! Supporting local businesses who are reliable, upfront, honest, and exhibit integrity and full transparency, ensure that their workmanship is bar none, AND possess a customer centric, mindset are hands down, the BEST and much needed!!!!! THANK YOU ALL FOR EXCEPTIONALLY SERVICING YOUR CUSTOMERS NEEDS, WHILE BEING 💯 % HONEST! I appreciate you all and will not go anywhere else for my auto care needs!!! 🤩 Go check out Honest 1 Auto Care for your vehicle needs; you will echo the same sentiments and will not regret it!!

Sep 05, 2024

I’ve used this auto shop 3 times when my cars haven’t started over the years. They always find the issue fast and don’t beat around the bush. Honest service and pricing. Willie is absolutely amazing to do business with! Highly recommend.

Sep 05, 2024

Professional, rapid and friendly service

Sep 05, 2024

Very professional and quality Auto Care. Promised on time and it was done. Friendly staff. Wish they took all extended warranty companies. They take some. Very professional.

Sep 05, 2024

We would highly recommend the service at Honest 1. George & Willy are personable as well as professional, & the work is top notch.

Sep 05, 2024

Willie and his team at Honest One Auto Care were courteous and helpful.