Hortons Garage Indy, LLC

Nov 16, 2024

Thank you so much for all you did for us in repairing our truck on a timely manner. We could never expected more than the honesty you gave us. We are new to the area and you have treated us with respect.

Nov 07, 2024

Took my daughters car in and he found it had a recall that was not use. Recommend we start with dealership to get it fixed for free! Honest mechanic!!!

Oct 06, 2024

James is amazing! He explained everything in detail and did a great job on my vehicle. He wasn't like most shops trying to find something wrong with your car just to make money. He communicated very well. He has my business and i will refer him to all my friends and family.

Oct 06, 2024

James is awesome!! We brought our daughter’s car in to get worked on. Definitely a stand up guy. He even did a little extra work to make it look better as well as make it run great! Thank you I will be back with you and we are not goin back to Freeman Auto.

Oct 06, 2024

James is the real deal— communicative, trustworthy, knowledgeable and friendly. I had one of my calipers replaced by him and I will certainly be back for routine maintenance or anything else my car needs. Thanks again!

Sep 06, 2024

I’m moving to a different state and I was looking at reviews for garages to get my ac fixed so I tried this place and I’m so glad I did. James is an excellent mechanic but what makes this place even better is he has great customer service. If I ever back here with my car and it’s having issues, I’m coming here. You will not regret brining your car here. I’m now spreading the word to all my friends in Indy about this guy.

Sep 06, 2024

James is AMAZING! As a travel nurse it’s so hard to find a reliable mechanic just by google searches but I’m so glad I found him. He is so dedicated to his customers and teaching rather than just fixing and sending you on your way. I went to see him for a few issues and he did a great job of explaining what the issue was and what needs to be done to fix it. As a female it’s so scary sometimes going to a mechanic in fear that they will take advantage and try to overcharge or do things that don’t really need to be done but James is not that kind of person. He truly cares about his customers and I know I can always rely on him to the point where I would drive hours to see him over anyone else!

Sep 06, 2024

James is awesome! You can tell he actually cares about you and your car. The way he explained everything was above and beyond. Fast and dependable. Definitely recommend

Sep 06, 2024

My buddy told me to go to James and truly couldnt be happier, i dropped my car off today at 7 a.m 9/5/24 with some misfiring cylinders and it was done before i even got out of work. My car is purring now.From the moment i started talking to him i could tell this man cares, you wont get any run around b.s.....he's a straight shooter and i appreciate that. Could not recommend him enough. Thanks again man

Sep 06, 2024

Super helpful, very informative, fast service! will definitely be back if I need more help.

Aug 06, 2024

He is a 1 man Garage who does his own great work .

Aug 06, 2024

Not only is James an experienced and knowledgeable mechanic, he is honest, timely, enjoyable to be around, and makes sure that you understand your vehicle's issues so you are better prepared in the future. I brought my car to James, but he recommended taking it to the shop that worked on it about a year prior in order to see if any parts were under warranty. Although they were, the other shop was playing the run-around game and were potentially going to send me elsewhere. After I brought my car back to James to confirm the parts under warranty were in bad condition, he immediately contacted the other shop and advocated for me. I will be bringing my car to James for the foreseeable future, as I am grateful for the help and advice he has given me during this experience. Don't hesitate to give him a call!

Aug 06, 2024

Six months ago, our family relocated to Indianapolis and discovered James at Horton’s Garage Indy with a quick Google search. Since then, James has not only demonstrated exceptional trustworthiness and skill but has also become a beloved member of our extended family. Finding such a reliable automotive professional in our new city has been a blessing, and we enthusiastically recommend him to anyone seeking dependable service and a personable experience.

Aug 06, 2024

The job was done nice and quick. He is a funny and welcoming guy.

Jul 06, 2024

I had an absolutely fantastic experience with this garage! They explained to me exactly what went wrong and even showed me the broken part that needed to be replaced to visualize the problem. They got the part ordered and installed very quickly, too.

Jul 06, 2024

I highly recommend Hortons garage for anyone with car troubles! I was passing through Indianapolis as part of a long road trip and ran into an issue with my car. I was pretty concerned given that it was July 4th and most places were closed. At Hortons Garage not only was I able to find out what the issue with my car was, but the service was very fast and so trustworthy. If I were living in Indianapolis I would definitely come here with any car issues and feel very confident about receiving absolutely top, dependable service!

Jun 06, 2024

I can tell James is a straight shooter and an honest guy. Expect thorough work, a good explanation, and some sarcastic humor that might go over your head. Not the last time I will bring my vehicle to him.

May 06, 2024

James is a good dude and a straight shooter. Let me take my vehicle after AC repair home for the night so I could avoid the credit card fee and bring him a check in the morning. Does great work and informs you to avoid future issues with your vehicle. It's great to have a kind and trustworthy person in town- highly recommend.

Apr 06, 2024

Great guy. Does good work at reasonable prices

Apr 06, 2024

I was traveling in from Knoxville Tn to watch my daughter play in a volleyball tournament. I recently divorced and this was my first weekend with my daughter. Well, as I was preparing to drive to the Convention center I lowered my driver side window and the modulator broke. I called Audi in Indianapolis and they heard my issue. Audi told me to bring the car to them and they would fix it. I told them that I would only be here until Sunday afternoon. When I got there at Audi, I knew what my problem and told the service department. I gave them my car and waited for 2 hours. After 2 hours, they informed me that yes you were right it was the regulator for the power window. They then told me that they could order it and it would be 3-5 business days. I wasted 2 hours of my life dealing with them and missed my daughters first volleyball game. I then googled a local car shop near me and I called 7 places and none could help me. Then Hortons Garage answered the call and told me to come on. I get there and he fixes my window problem in less than 30 minutes and allowed me to see my daughters 2nd and 3rd game. He was very professional and a family man. I would recommend him for any car issues! Horton Garage was a life saver!

Apr 06, 2024

Man I met James at Speedway. When I tell you he is A-1, he is. He is my new mechanic. He’s honest and truthful and I will most definitely refer him

Apr 06, 2024

This shop was a life saver. I would recommend this place to anyone.

Apr 06, 2024

I had a dashcam put in and was extremely pleased with how he handled everything. He explained everything in detail and was very meticulous about instalation. Will be going back for all automotive needs.

Feb 07, 2024

Every good work wonderful to deal with very happy

Feb 07, 2024

I came across Horton's at first as a last resort after high fees from Midas. I wish he was my first resort, it would've saved me a lot of time and money. He's straight forward and takes time to explain what the real problem is and how it could've occurred, etc. Long story short he gives great customer service, like if you were being taken care of by a parent, I've found someone I can trust.

Jan 07, 2024

Broke down and had to use roadside through my insurance, who dispatched Horton’s to my vehicle. I had my 9 month old in the vehicle with me and after speaking with Horton’s dispatcher to confirm they were on the way and that I could leave my vehicle there for them, the 90 minute ETA turned to 2 hours, so I called multiple times with absolutely no response. Ended up making other arrangements and getting the vehicle home but received a call almost 5 hours later saying the driver had driven around looking for a Buick and didn’t see it anywhere so they left without reaching out at all. I do not drive a Buick. Steve was the one who called and to his credit, he said he was out of the office and that he had returned to find a note from the driver stating the above. He was the only pleasant part of the experience. It’s a good thing I was able to get a ride for myself and my kid because the problem was a snapped belt and I would have lost heat within about 30 minutes of sitting there in the freezing cold. Edit: if this is the wrong business I apologize, though I looked up Horton’s on Facebook prior to making this review and the fb page for Horton’s garage Indy LLC has a website listed for Horton’s towing and recovery so I was pretty certain this was the correct business.

Jan 07, 2024

I went for a check engine light issue and left with a car that ran better than it had in a long while. They are honest and upfront about your issue and the price was more reasonable than what I expected it to be. I can’t say that I have ever had a more pleasant experience at the mechanic's. Ladies don’t worry about being talked down to or intimidated at all. You won’t find a nicer person in the neighborhood.

Jan 07, 2024

James is the most honest and ethical mechanic I have ever known. I took my newly purchased 2020 Kia to him due to over heating. Keep in mind I haven't had it a month yet. He gets to checking it out find the problem. Ok let's get it fixed. He's like no I should not have this problem on a certified vehicle this soon. He goes into detective mode. Finds out it was on a recall for the engine . It has a replaced engine and wrong clamps were used to put it all back together. Causing my overheating. He called the dealer let them know what was wrong and he has pic and vide of it all. Next thing I know they are calling him back letting him know they will pick it up and fix it for me for free. if this was any other mechanic they would of fixed it and charged me. Thank you Mr.James for going above and beyond to help me. You now have a client for life. I you want a honest mechanic and friendly one Hortons is it.

Dec 07, 2023

Great service and customer service. Quote was reasonable and matched what most others quoted me. Didn’t take long and my car has been driving smooth since. Looking forward to getting the rest of the work done now because I know it’ll be done with quality and efficiency. Definitely found my go to mechanic.

Dec 07, 2023

Honest, quick, and reliable mechanic! He is reasonable on his prices. I am just mad that I didn’t find his business sooner. I will definitely be back if anything goes wrong with my car again.

Dec 07, 2023

I have had the pleasure of doing business with Horton's Garage on multiple occasions now. The work that was to be performed was discussed in great detail prior and completed in a timely manner! Thanks for being a solid business and person in general.

Dec 07, 2023

Very pleasant and knowledgeable guy. I'm new to cars and car ownership, so I'm glad to have found a mechanic that can help educate me about the ins and outs of my vehicle. James polished my headlight covers and walked me through, in very clear terms, an issue with my muffler. I went to Horton's Garage to get a second opinion after taking my car to a Nissan dealership and James was much more transparent about the issues with my car. I sincerely appreciate his help!

Dec 07, 2023

Excellent Pricing, Quality Service, and Full Transparency. Came in for a Radiator Replacement. Highly recommend to anyone looking for a place to go for Car Repairs etc.

Dec 07, 2023

Hands down 5 stars! I was referred to Horton's by a gentleman at Firestone because they were unsure what exactly the issue was with my car speakers. I called Horton's and arranged to drop my car off, when I arrived and spoke to James about my issue he stopped what he was doing to explain the scenario he believed it to be extremely well (especially because I understand very little about cars in general). He even proceeded to show me with clear instruction how I would be able to resolve the issue with my radio on my own. My partner was with me and we both left in awe of the kindness, enthusiasm, and very clear passion James has for his work. We both will be reaching out to Horton's Garage Indy for our future car servicing needs (Ford Focus and BMW)! Please support this wonderful local business!

Dec 07, 2023

I have had quite a few car troubles lately and James has come to the rescue every single time! From prior experiences elsewhere, sometimes it’s easy to feel you are being taken advantage of when it comes to work on your car (especially as a woman), but James has always been extremely honest and transparent from start to finish which gave me peace of mind each time I left my car with him. He has always been able to take in & fix whatever issue my car is having on a really quick timeline which is also extremely appreciated. I can’t recommend his place enough!

Dec 07, 2023

James is good dude. Took care of a job Firestone wouldn't touch and he did it more than fair and square. We're new to town and he's going to be our family's wrench moving forward.

Dec 07, 2023

Would recommend him to anyone for sure the best mechanic around thanks again for getting my ride back on the road