Howard Auto Service

Jan 30, 2025

Wow, needed a few things done on my car and took it to my local Palatine shop. WHAT? $800 just for the one seemingly small issue. My brother lives in Chicago and said come on over to the shop near his place, Howard Auto. “Carlos will take care of you.” And that’s exactly what Carlos did. Several things were done and all for less than the quote for the single repair. These folks are honest, friendly, personable, and very skilled. My car runs perfect now. Thank you so much Carlos, you’re the best!

Apr 06, 2024

I've enjoyed the great good fortune of being a customer of Howard Auto Service's for over four years and counting. Allow me to offer the following anecdote: Earlier this month, my nearly 16-year-old car's driver side quarter panel and I had a most unfortunate encounter with a utility pole's protective - and protruding - metal plating which, due to its placement at car level, I was unable to see while driving by. By the by, the rear bumper also split in two along a preexisting fissure as a result. Brilliant. Upon surveying the damage Carlos, the shop's highly capable lead mechanic and manager, proposed and subsequently effected a quick and cost-effective solution to restore my jalopy's roadworthiness and enable me to continue to enjoy the privilege of its ownership and use for (hopefully) at least the next couple of years. Well, gentlemen, thanks (yet) again. See you in June - hopefully, not sooner...

Mar 06, 2024

I can’t say enough good things about this shop. So helpful. Personable. I mistakenly blocked Carlos from my phone and we were able to laugh about it the next day. It’s the little things that matter, and Carlos went above and beyond to fix the issue with my vehicle and to abate my anxiety. This isn’t my first time here, and they’ve never disappointed. It’s difficult to find a trustworthy and reliable auto shop with fair prices these days. I won’t be going anywhere else. Thanks for all your help, Carlos.

Mar 06, 2024

The guys at this shop are honest. I have a 05 MINI COOPER that has had its share of repairs. My first time here I needed a fuel pump replacement; these guys not only fixed my issue but also repaired a bit of my exhaust that was starting to wear out. Last week my car stalled while driving.In no time these guys had her up and running!

Mar 06, 2024

We got a flat tire at 9am. We got the car back by 5pm the same day with a new tire AND head lights replaced. 5 stars.

Feb 06, 2024

Amazing service. Just got a flat tire, they got me in and out of there in less than 15 minutes.

Feb 06, 2024

Carlos and his team of mechanics/engineers are brilliant! They are caring, professional, trustworthy and efficient. I had concerns about my vehicle, so I brought it into the shop based on a referral that I received from another mechanic in the area. My concern was address with the highest customer service. Carlos, I truly appreciate you and your team. Thank you all sooo much!!!!

Feb 06, 2024

Carlos is the man!

Feb 06, 2024

Carlos!! He is our go to guy for any car needs. Top notch customer service and always is honest with the work he does along with reasonable price.

Feb 06, 2024

El Sr. Carlos es el 'Dctor de Autos!' Él hará que tu auto vuelva a estar bien.

Feb 06, 2024

Howard Auto came through, went for a break job & found that i needed a fuel pump. The car died out a couple times & they got it fixed. This was my first time here & I had read the reviews & it didn’t disappoint. Thanks to Michael & Carlos

Feb 06, 2024

I’m in town from Colorado, and as I was heading back to my Evanston Airbnb from Milwaukee last night, I was pulled over because my taillights were out. My Airbnb host said to bring my car to Howard Auto, as they’ve been customers for years, and they were able to fit me in today! I’m so appreciative of that as I can safely get back on the road.

Feb 06, 2024

They inspected my car and helped remove the plates in preparation for a tow. I would use them again and highly recommend giving them a call if you need your vehicle serviced.

Feb 06, 2024

Very good place and professional mechanics definitely my mechanic shop thanks.

Feb 06, 2024

Very professional this is the second time I brought my car in very happy with the work very reasonable I definitely would recommend

Feb 06, 2023

I get my oil changes here. The price is good and service great. Have gone to get my car checked for some issues and had a good experience as well.

Feb 06, 2023

My car got issue, I was afraid I won't make it even home. Stopped at this auto repair shop 5 mins before they would close. They literally saved me. The guy stayed beyond his hours and made sure I can travel safe. Really good people there, would definitely recommend!

Feb 06, 2023

See Carlos. These guys won't let you down.

Feb 06, 2022

GREAT Place to so business with. Very knowledgeable and honest.

Feb 06, 2022

I take my car here all the time great service.

Feb 06, 2022

I wanted to wait to see how my rode/drove before jumping in with an opinion. But car riding well although all I had done was an oil change, air filters & belt. Not a bad price. The warranty has expired on my car and this is my backup place. The dealership can cut into your bank account! But anyway, I used them with my last car. The guy that provided me service in the past is no longer there, and there's a new owner (son). However, I received the same customer service as if he known me for awhile. Will be using them again.

Feb 06, 2022

If you need car service go here and ask for carlos, he's a good mechanic.

Feb 06, 2022

The people at Howard Auto Service are awesome. I brought my car into their shop numerous times and Carlos has always been able to help. Even if they are busy, Carlos will get back to me when he can and give me an honest quote for whatever I needed done. I won't go anywhere else.

Feb 06, 2022

Been taking ole Betsy to Howard Auto Service for 9 years now. I don’t believe in having a car payment, so I’m in a ten year old Mercury Sable. Yeah, it nickel and dimes me at times, but I’m retired at 55, and that comes from a life of not using credit cards or having car payments. The guys at Howard Auto are awesome. The mgr is a guy named Carlos, and he really truly goes out of his way to be helpful and straight up. I give Howard Auto Service 5 stars, but I give the manager, Carlos, 10 stars. He’s what customer service is all about.

Feb 06, 2022

My family has been going here my whole life. They always do great work at a reasonable price! Love these guys and trust them with all my car issues. Highly recommend!

Feb 06, 2022

Their prices not fair just for change headlight 34$??? In 5 minutes

Feb 06, 2022

We’ve been taking our cars here for years and never once had a problem. They are fair, straightforward, and will do anything in their power to get you back on the road. Carlos is the hardest working and most personable mechanic you’re likely to meet. Can’t say enough good things about this place.

Feb 06, 2021

I did transmission oil flush and brake oil , good work at good price

Feb 06, 2021

Waited in the office for about twenty minutes, nobody came out to see what I needed. No one was answering the phones. I have about $1500 in repairs and tune ups to take care of and these guys came recommended. When someone finally did come out, he just said they’re very busy and couldn’t do anything on any other cars. Didn’t even ask what I needed. Guess I’ll give my money to a shop who actually cares?