Hughes Automotive Center Inc.
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Review highlights
"… for a little over a week. I went to Hughes Automotive. Told them the issue, they got me in promptly within minutes. Shortly after getting in the technician diagnosed …"
"Great work nice people and I will be going back there for service."
"Great customer service and cute dogs"
Overview
Categories
Auto repair shop
Directions
7116 Harrisburg Rd
Charlotte, NC, 28215
Phone number
Call: (704) 531-6277Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
Closed
Friday
7:30 AM - 4:00 PM
Saturday
Closed
Reviews
Sep 27, 2024
I’ve been a Client for 7 years. The folks at Hughes are knowledgeable, trustworthy, timely, warm — everything you could ask for in an auto mechanic shop. I highly recommend them, especially to women who have been ripped off by unscrupulous mechanics and aggresive dealerships.
Mar 27, 2024
Brandon and Dave will take care of all your car needs. Fair and honest
Mar 27, 2024
I have been using Hughes Automotive for my personal and business vehicles for 5-6 years and their service has been great every time. Dave and the guys have always been professional and quick to get my cars and trucks back on the road. I highly recommend Hughes for any automotive repairs.
Dec 27, 2023
My first experience with Hughes was exceptional for oil change and tire rotation. Honest, polite and fairly priced. Highly recommend!
Nov 27, 2023
Brandon saved my butt today. I thought I had it figured out what was wrong with my Dodge Journey but with the amount of diagnosing these boys put that thing through, they ended up turning what I thought was an expensive fix into something a lot more manageable. THANK YOU!!!
Nov 27, 2023
Everyone there is friendly and very good explaining what is needed and what they going to do and very patient. Thank you again for waiting for my husband to come and get my car.
Nov 27, 2023
Great customer service and cute dogs
Nov 27, 2023
Hughes is the best. Honest, polite and fairly priced. Highly recommend!
Nov 27, 2023
I had been going to Hughes for major repairs since they opened. However, I wasn't aware that they changed owners a few years ago. I took my car in to have my window regulator replaced and discovered this change. I stuck with them bc I didn't think Glenn would ruin the reputation they had built..I was sadly mistaken. In the process of taking my door apart, they broke off the side mirror control. He came in and asked if anyone else worked on the door. I said no. He said, well, someone must have bc a part broke when the mechanic took it apart. He told me he ordered a new part, it would be in in a few days. It cost $41. I took it in the next week to be replaced. He then tried to charge me for it. He called me disrespectful for calmly and simply stating that I wasn't paying for replacing a part that his mechanic broke. I never once stated I would pay, nor did I tell him to order the replacement part. In the end, he didn't charge me that day. He has still lost my business. I will not do business with someone who blames their mistakes on others and then gets offended when he's called out for it.
Nov 27, 2023
These guys are class acts. Thought I had serious issue but it was not. They fixed it quickly. The receptionist was super friendly. Enjoyed the experience
Nov 27, 2023
These guys rock. Always top notch service. Trustworthy. Don’t feel like I’m getting taken advantage of. I’ve had my car in several times over the years. Great customer service.
Nov 27, 2023
They did grate work I thought I had a $1200 bill and they could have got me for that money but they fixed the problem for less then half of that
Nov 27, 2022
I called to get an appointment several times and canceled due to my work schedule, not once did they have a attitude each time the phone was answer it was awesome customer service. I brought my car in to get repaired and the guy must knew I was having a bad day because I was frustrated and telling them I needed it done asap due to me having a bad morning, 30 mins later I had a text message saying everything will be better and to keep my head up.,, CAN I SAY THIS IS THE BEST CUSTOMER I EVER HAD THANKS U GUYS
Nov 27, 2022
My debit card fell in the crevice of my dash tray in my truck and it’s been there for a little over a week. I went to Hughes Automotive. Told them the issue, they got me in promptly within minutes. Shortly after getting in the technician diagnosed the issue and the whole process was super fast I would highly recommend this company to anyone with automotive issues.5 star
Nov 27, 2022
These are the best guys in industry. They know exactly what they're doing. They charge fair prices and they are the most awesome people that you'll ever run across. They really care about their work and they care about other people. I've been going to them for many many years and I would never change mechanics. They are the best long time standing mechanics in the business !
Nov 27, 2022
Today I went in un for preventive maintenance on my truck and they finished the service within one hour.Staff was very courteous and professional. I look forward to bringing my family vehicle next time is due for maintenance.
Nov 27, 2022
Took my car in on one of my PTO days and got both an overdue oil change and the NCSI inspection done in the same visit. Unfortunately their services are only available Monday through Friday 7:30 AM to 5:30 PM. Not open on the weekends. Schedule maintenance accordingly.
Nov 27, 2022
Very knowledgeable
Nov 27, 2021
Always good, professional, honest repair shop. AND I received a holiday card. 👍🏽🤗 I highly recommend Hughes
Nov 27, 2021
Great honest service.
Nov 27, 2021
Great work on my '99 Accord that had been sitting for a few years!! Drives very well!! Friendly staff that kept me updated throughout the process!
Nov 27, 2021
Not impressed with ability or willingness to repair my 1990 Jeep Wagoneer Ltd. took three weeks to decide they didn’t want to mess with it and communication is done via text. Do not recommend.
Nov 27, 2021
They have performed all my service needs on several of my vehicles. Not sure if I could name all of them over the past 5+ years I’ve used their services. If you want to know what is wrong with your vehicle, you can take it to Hughes and they will find the problem and call you with an estimate. They will also tell you if they see other items that need to be done at a later time that are also important but perhaps just doesn’t need to be done now. Most places would tell you it needed to be done now to increase the price you pay. I respect the fact they are honest, trustworthy, and professionals who want to do a good job and not rip people off. There is enough of that going around as it is. So if you’re looking for good honest work, go to Hughes Automotive where things are done right! Thanks, Kendra B
Nov 27, 2021
Very fair worked on my son's car. Awesome honest place. Will go back anytime.
Nov 27, 2021
Very friendly. Always helped us, and very honest advice.
Nov 27, 2021
Yall did an amazing job on my 2010 Taurus. Thanks