Imperial Auto Repair

Oct 06, 2024

I have been going to Craig for 10 years. He has always treated me with respect. He always calls with accurate quotes before doing the work. He never sneaks in extras or misleads me or my family about pricing. He fully honored his warranty on a refurbished transmission he hunted down for me when I was in dire straits. I moved 25 miles away and still won't go anywhere else to get my vehicles fixed. He has forever earned my loyalty.

Sep 06, 2024

Crag and the entire staff at imperial are hand down the best. I would definitely recommend trustworthy work at a reasonable price!

Aug 06, 2024

Straight up and fair! Been a customer for a minimum of 6 years

Jul 06, 2024

The day before I was leaving for a trip, on a Friday, I discovered there was an issue with my truck. Craig and his mechanic,s got it in the first thing Thursdays and found out it was the torque converter. They were able to get the part and do the repairs the same day, so I could still make my trip. Fantastic job, very resonable, and great service. I would absolutely recommend Imperial, Craig and his crew. Thanks

Jun 06, 2024

Quality work for a fair price!

Dec 06, 2023

Great service. Great prices.

Dec 06, 2023

These guys were amazing. I was in the area from a different part of Phoenix and needed some help. They squeezed me in and have me a GREAT deal! I cannot emphasize enough what a great deal they gave me while still doing quality work!!!

Dec 06, 2023

They were awesome. Great pricing and service. Very happy

Dec 06, 2023

Very communicative, prices are good, work is excellent and turn around time amazing! Craig and the staff are pros.

Dec 06, 2023

10/10- Been coming here 5 years and it’s the ONLY shop I will take my cars to!! Literally have had to tow my cars many times to the shop and it’s always worth it every time. Trustworthy, quality, affordable, and reliable!

Dec 06, 2023

Absolutely great; honest, accurate, fair, excellent work. Would recommend them to anyone anytime!

Dec 06, 2022

I've been taking my vehicles here for nearly 20 years now, Craig and his team are friendly and easy to work with. I highly recommend Imperial Auto.

Dec 06, 2022

If you need a garage to get your car fixed then I would strongly suggest that you go here this place is awesome they fix what needs to be replaced and nothing else I have been going to this place for about 7 years and they are awesome

Dec 06, 2021

Got a courtesy ride home. Repair ac in just a few hours, very satisfied with one year warranty. Can't see from the street ! Business should have signage or warn customers as Alma School is all congested due to road work. But A+ service.

Dec 06, 2021

This shop is the works- dependable, reliable and affordable! I've been going here for now 5 years and still my number one choice for a shop!

Dec 06, 2021

Very nice and professional staff

Dec 06, 2020

I am more than impressed. I was referred by another Customer because my Son was in need of a good Mechanic. He was beyond impressed by the service and price I was in need with my 2012 Chevy Camaro who gave me problems on my way to work. Craig took my Car in right away. I can’t tell you how happy i am. My Car is fixed and i saved a lot of Money by not taking it to Chevy. Professional Service and great customer Service. I am not taking my Car to Chevy ever again Kudos to Imperial Auto I wish I could give 10 stars

Dec 06, 2020

Been a customer for about 2 years. Always happy with their customer service, transparency, and fair quotes on work.

Dec 06, 2020

Craig and the team at Imperial Auto are the best! Honest and fair priced, these guys do great work. I have taken all my vehicles there for almost about 8 years. Highly recommended!

Dec 06, 2020

Craig is awsome. Great pricing. The best

Dec 06, 2020

Excellent service reliable workers Cool owner

Dec 06, 2019

Honest, old fashioned service done the right way! No hidden fees, upsales, money eager recommendations, guilt trips, hassels or sketchy gimmicks like 90% of other auto shops. I appreciate the way this business is run!

Dec 06, 2019

I have been dealing with Craig at Imperial Auto since 2010. I would never take my car to anyone else for repairs. Best deals, best staff, best work!!!!

Dec 06, 2019

I waited a a few months to post but they did some great work. Reasonably priced and fast. They also were able to fully explain what I needed and why. I was also concerned with a hard idling engine and asked for a timing belt change but they refused and said it was the cheaper option of the engine mount. Earned my trust

Dec 06, 2019

The pizza is delicious. The staff is always helpful. We got there at about 7:30 and were already eating by 8pm. Great atmosphere. The pizza is a bit more on the expensive side but its worth it when in Sedona.

Dec 06, 2019

There's no better place to take your vehicle than to Craig at Imperial. He's trustworthy, reliable, fast and always communicates clearly what needs to be done. The entire staff is extremely friendly, knowledgeable and helpful. I've been taking my cars to him since the early 2000's and will continue to do so....as soon as I get back. See you soon C.

Dec 06, 2019

These guys are excellent mechanics! I have over 135,000 mi. on my car and it runs great- all because of them! They are honest and upfront with you and their repair costs are reasonable. I've been with them for a few years now. I'm a 63 yr. old woman who can truly say to others " I have a great mechanic"! (That includes ALL the guys there!) They have never overcharged me either. Can you tell by now you should take your car there? :)