Import Performance Inc.

Dec 05, 2024

This is a very thorough import garage shop. The staff are good at their jobs and ensure your vehicle is taken care of as if it was their very own.... Reasonable pricing and hourly rates.

Nov 07, 2024

Import was able to get me a same day appointment for routine maintenance. They were friendly and professional.

Sep 07, 2024

First time getting a service done with them. Timing Belt service. Staff and mechanics are friendly and know what there doing. Really good prices as well. Definitely will stick with them.

Sep 07, 2024

Great experience with these guys here! Very reasonable on their pricing. Would definitely recommend them.

Sep 07, 2024

Ridiculously good value. The guys in here are more advisors than mechanics. Mega ideal.

Jun 07, 2024

First and for most… I haven’t had my car a year YET and my check engine light has been on since a week after i purchased my vehicle. prior to me buying it “it was nothing wrong with it” and since i’ve had it i’ve had the up most problems with my car. week two my car over heated and i had to pull over and they said it was something small. within a few days later my right head light went out! i took it to them and they claimed they “fixed” it … two days later my light is back off. once again i drive AN HOUR to get my light “replaced” again just for it to not work TILL THIS DAY and never got truly fixed. everytime i took my car for an oil change my oil light would come back on within a week just to take it else where and they say i don’t have enough oil and my oil changes weren’t being done properly…i am a woman that doesn’t know much about cars so evidently it was easy to just keep over charging me to not fix my car at all each time… not to mention other small problems i’ve been having and they have just been trying to over charge me! very disappointed in myself for not doing the proper things i should’ve done like read these reviews prior to buying my car. please be cautious of where you spend your money and put your trust into people.

May 07, 2024

Very good. Repair on on our Mini-Cooper was pricey, but competitive! Shop called and texted us on details for approval. Good work!

Apr 07, 2024

Always great service! They are honest and very thorough. Experts in German cars!

Dec 07, 2023

Convenient and friendly. Car looks great after body work. Highly recommend.

Dec 07, 2023

Definitely the Best and most professional Service. I really Recommend.

Dec 07, 2023

Ecxelent customer service.

Dec 07, 2023

I keep coming back because they do good work and treat me well.

Dec 07, 2023

John always takes care of me and works within my budget where they can for repairs on my 2018 Alfa Romeo. Not many other than the dealer will touch my car but they confidently took it own. They did my front and rear brakes, machined my rotors, diagnosed a faulty start and replaced my starter relay. I come out cheaper than expected every time. Highly recommended!

Dec 07, 2023

Local business with long history of serving residents of the Cary/raleigh area. I’ve Always been treated very well here. Staff and owner are very professional and honest. They just do great work without taking shortcuts. Competitive pricing and service options to fit your needs and budget.

Dec 07, 2023

My son & I went this past Saturday to purchase a Mustang. When we got there the young lady was detailing the car. While outside we met Phillip & he was extremely friendly. Within 5 minutes my son & I took the vehicle on a test drive. Once we got back she continued to detail the car. She did an excellent job. Phillip was beyond nice & very personable. He treated my son and I with the utmost respect. They didn’t budge on the price but honestly the price they asked was fair. We were in & out in less than 3 hours. I have no complaints about the car or service we received. My son absolutely loves his mustang. Thank you!

Dec 07, 2023

The guys here are great. They always get me in and out very quickly, especially with my fleet vehicles

Dec 07, 2023

The office was very clean and organized, they were busy all the time, obviously they have a ton of regular customers. I was pleasantly surprised to see some artwork and real books around :) Owner was kindly came out and talked to us. Ivan was nice to show us a car and give us info.

Dec 07, 2023

This is my man!! he always get me right!! I stop going to the Dealer and Started Taking my Car here. 👍🏾

Dec 07, 2023

Very detailed work and documentation. This review is for service work done on a couple of my cars. They also sell cars, I know nothing about that. Service is superb.

Dec 07, 2023

Very nice customer service

Dec 07, 2023

Bought two (2) Porsches from John (owner of Import Performance) and I LOVE THEM BOTH!! First was a 2001 Boxster and a later trade of my old Cayenne toward the value of a newer Cayenne. His shop has properly, effectively, and affordably serviced all three vehicles, John’s expertise and professionalism are superior. He and the guys in his shop have gone above and beyond my expectations related to sales and service. Definitely recommend!!

Dec 07, 2023

Import Performance is not just another car shop they are car doctors extraordinary. My Mercedes stopped working one random day, it was dead literally, no life. I had it towed to the Mercedes dealership. The dealership had my car for an extended period of time before i received the call with bad news; my car was dead, unfixable, and would never run again. I was super bummed. I should have taken Mercedes straight to Import Performance. I don't know why i thought the Mercedes dealership was where i should have it towed... After all i got my oil changes , brakes, and all routine maintenance done at Import Performance. My car was towed to Import on a Wednesday, I was driving my car the very next day, Thursday. If the dealership said my car would never run again and within 24 hours Import had me picking up my car then, The mechanic at Import Performance did the impossible, my car is still alive like nothing ever happened. Thank you Import Performance. You guys are the best!!!! I love you.

Dec 07, 2023

John & his team know vehicles & provide Ethical & effective solutions

Dec 07, 2023

These people are thieves stay away from them. They use their vendors to buy parts and they don’t pay them. And use other peoples money for their advantage.

Dec 07, 2023

Went in for a fuel pump installation. Not only did they do the whole job wrong (did not properly route the cables, nor did they plug up the fuel level sensor) they also charged for ~2 hours of "work" that amounted to a lower quality fix than I could have done. I had to get a friend of mine to fix the issues they caused. Do not go here, they are more than okay with lying to you. They were even going to charge for the new issues caused by their "fix."

Dec 07, 2022

I thought they didn't have a good enough selection of vehicles. They only had one that I was interested in. Also, I messaged them multiple times with no response back.

Dec 07, 2022

Ivan was great, calm and collected. He was honest about the cars and trade ins. 5/5 John came off extremely short tempered and gets worked up over basic questions but seems knowledgeable. 2/5 I would ask to deal with Ivan if you’re looking at cars.

Dec 07, 2022

Stopped by to look at a car. Wound up not buying it, but everyone I spoke with in person and on the phone was polite and professional. Would definitely go back.

Dec 07, 2022

I've been working with John and Noah on a possible purchase. There were a few credit glitches on my end and the deal is not complete. This review is to say these guys have gone to the extreme trying to help me get my issue resolved and have done so in the most professional manner possible. Whether this deal goes through or not, these guys will absolutely have my future business for the way they have stepped up when others would have have dumped my case long ago! I have to say "Highly recommend!"