Independent Nissan & Infiniti

Sep 18, 2024

Never let this shop handle major repairs on your car. They returned my vehicle with serious issues: it was out of alignment, brake fluid was leaking from the brake line, the front differential was overfilled, and there was damage to the front bumper and wheel liner. The alignment shop couldn't correct the alignment because they had installed eccentric bolts in the wrong locations. This improper installation resulted in the bolts being stripped and bent. They failed to check whether the parts were supposed to go to the upper or lower arms. Additionally, there was a significant amount of brake fluid leaking from the front driver's side. It turned out that the brake hose was pinched and damaged during the caliper installation. They were in such a rush that they didn't secure everything properly, leading to the wheel liner not being fully attached and eventually getting torn apart by the tires. The damage they caused ended up costing me twice as much in labor, and the owner refuses to take responsibility for the mess they made.

Aug 18, 2024

Very satisfied with their work and service! I had my transmission fluid changed. Thank you for your great work!

Mar 18, 2024

I love the guys here. They have always been fair with their pricing, I have never felt like they tried to over charge me because I’m a woman. I don’t go anywhere else.

Feb 18, 2024

We take our Infiniti here regularly for any service it needs. They are very fair and do their best to take care of your car. Been in a couple situations where we needed some immediate service and they were quick to help while not bending us over with the pricing. Good people.

Jan 18, 2024

Scotty and Frank always takes care of my cars. Highly recommendee.

Nov 18, 2023

Excelente

Nov 18, 2023

Great experience! Now I take both my cars and my kids cars to them. Just had my A/C fixed for the summer here as well!!!!

Nov 18, 2023

Great prices and freindy, mechanics are well trained.

Nov 18, 2022

I can't say enough good things about Frank and Scotty and the quality of work they provide here. This has been my go-to shop for the last three years. In that time they have never misled me, never overcharged me, and diagnosed complicated problems the dealer couldn't solve.

Nov 18, 2022

Great work. Great service

Nov 18, 2021

Came in to see if they can install a bigger intercooler for my Infiniti Q60, which is no easy task. They had me come in 2 days later to get the work done. Frank does great work that costs way less than what the dealership wanted. His years of experience shows.

Nov 18, 2021

Excelente servicio al cliente, buenos precios y confiabilidad.

Nov 18, 2021

Great, professional, and courteous...Frank is a good honest mechanic.

Nov 18, 2021

These guys are the best at what they do. Everyone in my family including myself goes to these guys. Very reasonable prices, great work ethic and fast.

Nov 18, 2021

Very honest people and great customer service. The price was reasonable too. I had an alternator and a AC hose replaced here. I had a good experience and will definitely go back for my any future auto repairs.

Nov 18, 2021

Excellent service, fair and honest. Always shows me and explains any work.

Nov 18, 2021

Love this place. Frank and his team provide expert care with first class customer service. I've used the shop multiple times for different needs.

Nov 18, 2020

Friendly, Helpful, and knowledgeable. 👍

Nov 18, 2020

These guys are AWESOME. It’s not often that you can find honest, friendly and quick mechanics. The employees add friendly, explain everything well (especially for people who know nothing about cars) and won’t try to up-sell you. If you get the chance, request to work with Frank. He’s great. I’ve taken three different cars here (only one was a Nissan) and recommended them to lots of family and friends.

Nov 18, 2018

Fast, freindly and knowledgeable! Always takes care of me and shoots me Straight!

Nov 18, 2018

I have had my 350Z into Independent Nissan twice now and couldn't be happier with how quickly they diagnose the problems, communicate with me and how reasonable the charges are. On my last trip, they found a worn out ball joint and instead of just replacing it with a Nissan factory part that included the whole spindle and control arm (because that is the only way Nissan will sell ball joints) Frank took it upon himself to find quality aftermarket parts that saved me over $800.00 on the total repair. I appreciate their honestly and quick, quality work.

Nov 18, 2018

Very nice & professional! My service engine soon light came on during a road trip. I called and they took a look at my car, even though they were about to close. The mechanic was very knowledgeable and helpful. Turned out to be a quick fix. Great experience and would highly recommend.

Nov 18, 2017

Great vendor..very professional, great customer service

Nov 18, 2017

This guy is a crook. He tried to charge me $1,000 to fix an air flow meter and an A.C. compressor. I took the car in to get a diagnostic and he charged me $180. I will be reporting him to the better business bureau.

Nov 18, 2016

Straight shooter Honest Fair prices

Nov 18, 2016

this place is #1 so happy with the results on my 02 Nissan altima...Thank you frank and Scottie you guys are awesome.... Best place to take your car fair price 👌👌

Nov 18, 2015

Great customer service and always letting me know what was going on with my car. When my car couldn't be fixed there, recommended another place and was not charged for anything.