Independent Tire And Auto Repair
5
4
3
2
1
Review highlights
"They were easy to make an appointment and get in in short notice. Customer service was excellent and they even went the extra mile to go to a different location to get …"
"The service is high quality & prices fair."
"Manager listens to the customer and does the work necessary."
Overview
Hours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 3:00 PM
Description
Independent Tire and Auto Services is a tire and auto repair shop in Charlotte, NC. We offer a variety of services to keep your vehicle rolling. In everything we do, our team is committed to providing the best workmanship and customer experience possible. Since 1991, Independent Tire and Auto Services has been providing quality services for our community. Although it faced a few challenges a few years ago, the new owners took over and turned it around and now, the shop is better than ever. We prioritize honesty and fair pricing in every service we provide. And, we will make sure that you receive excellent service every time you visit us.
Reviews
Nov 23, 2024
Nice employees
Oct 07, 2024
Fernando is terrific. He always gives me a straight answer and a clear price. He also gives great service and does really good work.
Sep 07, 2024
Excellent service for what I need
Sep 07, 2024
The guys up there will take care of. Have your car up running. They'll let you know what's going on. Come out and explain everything to you. You decide what you going do .
Aug 07, 2024
All the worker are nice but the owner is the greatest. They stand by their work. He is very up front personal with every customer. He is a godly man . Love this place. Iris
Aug 07, 2024
Service was fast and reasonably priced
May 07, 2024
Fernando is a good person and gives female customers patient care with no unnecessary extras.
May 07, 2024
Great Customer Service! Got my car back on the road same day and had a reasonable price!
May 07, 2024
I bought 2 tires here for my Honda. They gave me the best price. Service was fast I will go there again
May 07, 2024
I used to bring my car here for service and was happy with Fernando and crew but, now no one ever answers the phone. Every time I call I get a recording and there is no option to leave a message for a call back.
May 07, 2024
I'm updating my review, like I said I've been a long time customer of Fernando; and he made everything right. Like every business if an employee doesn't follow the rules it always makes a bad outcome for the customer. However, Fernando and I had a long talk which he explained everything and how much he values me as a long time customer. Which really made me feel good, and he fixed the situation. YES, I'm coming back because I will never find a better mechanic than Fernando. Employees, please follow the leader rules and all customer will be satisfied. I've been going to Fernando for years, also brought him business. But, he got me, took my car last June A/C issues couldn't find charged me and I said I'll come back when he had time to look for the leak. Came back last September, he said he found it BUT that wasn't true. He only recharged the system because now it's out again. If he fixed it, it shouldn't be out. Everyone watch out he'll get you trusting him and soon he'll get you too, if he hasn't already. I have my receipts going to another shop then reporting to BBB. And I'll make sure I tell everyone I brought to the shop. Be careful especially the women.
Apr 07, 2024
I got great service and it was fast. They have never disappointed me!!
Mar 07, 2024
Great service affordable
Mar 07, 2024
I took my jeep there after a miserable encounter with Hendricks of Concord. They listened to me and fixed the problem the same day for a fraction of the cost.
Mar 07, 2024
Responsive, efficient, and reasonably priced
Feb 07, 2024
Been taking my car here for 5 years! I love their services
Feb 07, 2024
Fernando, and his team are top notch. They explain everything in detail allowing you to make intelligent decisions when it comes to your mechanical needs. It’s not about the money but about the quality when it comes to his team.
Feb 07, 2024
I was and always is highly satisfied with this auto service center. The staff will let you know what the issue is and fix it RIGHT. I highly recommend this center to anyone. I even brag about my satisfaction with them to my friends.
Feb 07, 2024
Recomendado 👍 Excelente servicio al cliente 👍
Jan 07, 2024
Excelente personal muy amables siempre están dispuestos a servir los precios son razonables muy agradecida con su trabajo
Jan 07, 2024
Excelente y garantizado! Siempre muy contento con su servicio y atención
Jan 07, 2024
Excellent service. I have taken my vehicles to that place for 7 years. The staff is honest and friendly. I recommend it 100%.
Jan 07, 2024
I am NOT happy with Fernando and this shop. I had been coming here with vehicles for years with no issues. I purchased a Chevy Sonic with the 1.4L turbo engine that eventually had an oil leak. I took it to this shop and after spending over $400 between replacing the oil feed line, valve cover gasket, and oil pan, the car was still smoking and leaking oil. I took it to a different mechanic who discovered the turbo was failing and needed to be completely replaced which was leaking oil directly into the catalytic converter. THIS WAS THE ISSUE WITH THE VEHICLE. They took my money and misdiagnosed the issue with the car. DO NOT come here!!
Jan 07, 2024
I have been maintaining my car for 6 years, in this place. Best costumer services.
Jan 07, 2024
Muy buen servicio siempre!
Jan 07, 2024
They were easy to make an appointment and get in in short notice. Customer service was excellent and they even went the extra mile to go to a different location to get the correct tire for my car. Thank you all again
Dec 07, 2023
Great
Dec 07, 2023
Great customer service & repairs were completed in a timely manner.