Independent Tires
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Review highlights
"Very fast and efficient"
"Great place, great service, great price!"
"Great Folks, Great Service, Great Price."
Overview
Categories
Tire shop, Brake shop
Directions
705 Capitola Rd
Santa Cruz, CA, 95062
Phone number
Call: (831) 316-7377Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
9:00 AM - 2:30 PM
Services
Reviews (34)
Dec 06, 2024
En ese lugar me dejaron una llanta suelta mi auto boto una llanta ese joven no me ajusto la llanta adecuada mente muy mal servicio
Nov 06, 2024
The only place to go for tire fixes. I’ve had to take 3 cars to get tires fixed up here in the last year and they continue to deliver with quick turnarounds, day-of service, great prices, and good vibes.
Feb 06, 2024
Best service in the area hands down. Very fair pricing
Feb 06, 2024
Convenient location, quick service, great customer service and affordable prices!
Feb 06, 2024
Good and genuine people, really do appreciate the outstanding service. came here about 2 weeks ago to install new brake's and rotors and haven't had anything wrong so thank you once again!
Feb 06, 2024
Got me in first thing in the morning on a walk in before work, had it done quickly, and for a fair price. Great spot👍
Feb 06, 2024
I needed a tire fast to replace a spare that wasn’t usable and they did it in 19 mins for cheep
Feb 06, 2024
I visited the shop to purchase a set of four tires. Initially, I had a pleasant interaction with a polite staff member who helped me schedule an appointment. However, during my second visit, I encountered a different employee who was quite rude and appeared to be taking out their frustrations on customers. He kept complaining about the work, angrily throwing the tires, which was unsettling. After leaving the shop, I noticed that the low tire pressure warning light kept coming on. I returned to the shop to request a check, but the same unfriendly employee defensively claimed he hadn't made any mistakes and refused to inspect it. I made a total of four visits, and only on the third visit did I encounter the owner, who was friendly like the first employee, but my issue wasn't addressed due to time constraints. When I came for the fourth and final time, I had yet another unpleasant interaction with the rude employee, so I decided to seek assistance elsewhere. Furthermore, I was asked to make a cash payment for the tires and used an ATM located in the adjacent store. Unfortunately, the ATM failed to dispense the requested cash, despite deducting the amount from my bank account. The store employee suggested that the machine may have run out of money and advised me to return later. However, when I did, I was not refunded the lost money. Overall, this has been my worst experience at a mechanic/tire shop in California, despite having visited several others. I would strongly recommend considering alternative stores where customer service and politeness are top priorities.
Feb 06, 2024
I went to this shop because of the reviews. I needed to get a new wheelset installed on my current set of tires. While balancing the tires, they scratched two wheels pretty heavily. A couple of the wheels did not have the valve covers i initially had on either. The kid that was helping me, offered a $10 discount, which I refused. They should have offered me my money back. They also ask for cash over card, red flag. Terrible customer service and does not hold integrity over their work. I think they are learning as they go. I highly suggest going elsewhere.
Feb 06, 2024
The convenience store attached to this place sells stuff at different prices when different people work. They charge SIGNIFICANTLY more depending on who is there. Picked up something for 27.99 two days a week for the last three months, from the SAME GUY. I go in this afternoon, different person and it's suddenly it's 35. Nah.
Feb 06, 2024
Went in to get a set of tires and was amazed in how good the prices were. They were able to get me in the same day and install my tires. Fast and easy ! Thank you
Feb 06, 2023
Best deals and services
Feb 06, 2023
Frank is amazing. Very professional and helpful. I always get my tires here. 👍
Feb 06, 2023
Frank was unbelievably helpful and quick! I called him in the morning and was able to come in immediately and he was done changing my two tires in less than 30 mins. He also went the super extra mile of fixing a non tire related issue after he was done just to help me! The tires themselves are great and inexpensive! Highly, highly recommend him!!!!!
Feb 06, 2023
I payed before the job was complete and he ghosted me for 3 weeks. Also got charged twice as much as quoted.
Feb 06, 2023
I went in to get my rims painted. He sprayed painted them. But took several times to get it right. The 3rd time they looked great but after a month or two paint chipped off the rims. Now I'm just going to raddle can it myself. $500 bucks down the drain. Nothing against him but oh well. That's what I get for paying for something I knew a could've done myself.
Feb 06, 2023
Super prices and great service
Feb 06, 2023
Update 3/7/22: I'm moving across state lines in my van and noticed a terrible wobble after bringing the first load of our stuff out. I have to drive back again tomorrow and desperately wanted it to be a safe trip. The owner, Frank, got me in on short notice today and swapped out the separating tire and the next worst one as well. He even put the newest tires on the front for me, and all for just over a hundred bucks. Fast, friendly service, AND affordable!? There's nothing more I could ask for. Because of Frank, my tire won't explode on the way to my new home. Thanks for everything!!!
Feb 06, 2023
Very fast and efficient
Feb 06, 2022
Friendly hard working. He took 10 bucks off because it took longer then he said but frank did it a lone no others workers to help him but he remained friendly and under the circumstances he was quick.
Feb 06, 2022
Friendly people
Feb 06, 2022
I needed a cheap used tire in a pinch. I talked to Frank the owner and he hooked me up. Frank is great! He knows how to take care of customers and he enjoys it. Will recommend Independent tires to everyone.
Feb 06, 2022
⁰
Feb 06, 2022
Cool people, good tires and quick service.
Feb 06, 2022
Enjoying our Hwy 1 road trip, when we unfortunately ended up with a screw in our tire while going through Santa Cruz. It was almost 5 and we were worried we wouldn't find somewhere that was still open to help us. Luckily we found Independent Tires! They were fantastic, even on the start of a holiday weekend, the owner stayed late to fix our tire. Great people and service, highly recommended. Thank you Independent Tires for saving our trip :).
Feb 06, 2022
Great guys, highly recommend them! Reasonable price very quick and quality job!
Feb 06, 2022
New tires in just minutes
Feb 06, 2022
Outstanding and very professional service and prices!! Definitely coming back!!
Feb 06, 2022
Quality work and materials at good prices. Don't let the messy shops fool ya, it just means they're busy and putting their time and effort into working for and focusing on their customers.
Feb 06, 2022
This shop is a great shop. I spoke with a man named Steven and he delivers excellent service. He changed my tires quick. My local tire shop now
Feb 06, 2022
Very good with service and help with my vehicle
Feb 06, 2021
Fast. Good guys. Excellent service. Reasonable rates.
Feb 06, 2021
Great price and service..
Feb 06, 2021
Tires