Integrity Auto Service

Nov 13, 2024

When my truck lost it on the highway Friday night, I was a little disappointed the closest garage didn’t open until Monday, but their reviews were strong, so I went with them. While I waited, my friend spoke to me on the phone and thought it was the transmission. Imagine my relief in finding out it wasn’t, the work cost a bit over $410. I expressed to the mechanic what a relief it was that my friend was wrong, because after paying a $530 towing cost and a hotel room for three nights, I was tapped. My friend was paying for the work, God bless her. As I left with the truck, thanking the guys who repaired it for doing it so quickly, I packed my dog and headed out to Utah, relieved to be on my way again. But that’s hardly the end of the story… The truck started acting up after I stopped for a much-needed food break a half an hour away. Yep, “thank goodness I broke down so close to the repair shop,” right? 😎 They took it back and hooked up the diagnostic code reader for a second time. You’ll never believe what it said! My transmission was bad and needed to be replaced. 🤯 Joe said he had no idea why the diagnostic didn’t show that before—and I certainly have no idea. But thank goodness, the guy he always refers transmission work to happened to be standing right in the garage as we spoke! They quickly ran the numbers and a quote emerged of $2,700 + another 4 days at the hotel. The total cost would have been around $3,500 (for an affordable stay). When I told them that was too high, they suggested I give my friend a call. 🤨 When I told them there was no way I was asking my friend for the money, one of them tried using fear tactics by telling me that it sure would suck for me if I broke down in the desert all alone at night. This especially pissed me off, because I had already expressed my concern about waiting 6.5 hrs for the tow truck the first time, and they’re using my fear to their advantage now. I nearly cried, not knowing what I could do, as I truly had no options. So, I told them I had to roll the dice and hope I made it back to Utah. I waited out front for several minutes while they finally bright it back out, just in time to lock up shop. It’s a miracle! Made it all the way back to Utah without a hitch. Sold the headache, and purchased a vehicle that wasn’t going to bleed me dry. Thanks, guys! It’s funny how our conversation started by me telling you how fed up I was by garages that take advantage of women’s ignorance—but, here you are, just like all the rest of them. Integrity? Yes, they do have it when it comes to drumming up business. I may not know about mechanics, but I sure understand research.

Nov 11, 2024

Joey and Randy are the absolute best! I’m incredibly fortunate to have discovered Integrity Auto 3 years ago. Great service, more-than-fair prices, I could not ask for anything more. I’ve been through a dozen cars in my life, and have been to countless mechanics, and I can say with confidence that these guys are definitely the best of the best!

Nov 04, 2024

Randy and Joey are two of the best in the business. Knowing you’re being treated with a fair price everytime is comforting. Not to mention the work done is always correct the first time! Quick, easy and professional! Call these guys for any of your needs!

Nov 04, 2024

The best Auto Service in town, highly recommend, thank you very much.

Oct 28, 2024

My 1999 Mazda 626 was not running well. Randy & Joey at Integrity Mobile Auto did excellent mechanical repairs and now it’s driving like a new vehicle!!! I highly recommend Integrity Mobile Auto !!!

Oct 18, 2024

Contacted Joey and after a consultation, he ordered the parts and repaired what was necessary with no delays. He was very straight forward and really helped me out. Would recommend.

Oct 18, 2024

I recently moved here from Canada and visited Integrity Auto Service for an oil change, and I couldn't be happier with my experience! I was in and out in just an hour, which was impressive. The staff was friendly and efficient. They even notified me about a faulty gasket seal, which I appreciated since it's covered under warranty. Overall, a great visit, and I'll definitely be coming back for future services!

Oct 18, 2024

I’d recommend these guys any day of the week. There prices beat anyone else’s in town and they treat you as if you’re a friend very personal and they make sure the job is done right and that you’re satisfied. Btw they replaced turbos on my car so this wasn’t a small job and they saved me 3k.

Oct 18, 2024

Joey and his crew are the best. They are fair, honest and extremely knowledgeable. I drive clear across town for Integrity Auto Service to work on my truck because I trust them.

Sep 18, 2024

2014 BMW Owner,hada hiccup”drivetrain malfunction”wile in Vegas last week,took it 2da guys@ Integrity,Joey was awesome in explaining everything in detail,wanted 2 help me out as much as possible as l live in L.A.Randy da Technician worked on it and did an Excellent job. He fixed the issue n was on my way.i was very very pleased w/their work,I also saw how they treated their other customers,Joey n Randy really lived up 2their Company’s name.as Honesty n Trust is very important in their business.i give dem a 5 Star review👍🏼keep up da good work guys.

Sep 18, 2024

Always have a great experience with this place. The team at Integrity is always helpful and super honest. Definitely recommend them.

Sep 18, 2024

Awesome job, great price, and straight to the point communication.

Sep 18, 2024

Great place everybody’s amazing there fast and reliable

Sep 18, 2024

Had a Great experience here. I don’t usually leave reviews but these guys were truly amazing. Very honest and fast. Joey and Randy are amazing and walked us through everything. I would highly recommend these guys.

Sep 18, 2024

I’ve been coming here for years. Joey really does provide the best service at the best prices. Anytime I have an issue big or small, he’s the first person that I call! 😂

Sep 18, 2024

Really nice work take the time to check vehicle and let you know what you need work on very good price

Aug 18, 2024

Great work 👏, Joey does great work and reasonable prices 👍 I recommend them highly. Great with the customers. Joey and Randy explained everything to me and what needed to be done, very honest and i'm happy to have found a great Mechanic. My car runs great, and I was very happy with the work they did.😉

Aug 18, 2024

Integrity Auto did a great job on my car and got all my work done quick and efficiently. Joey was very helpful and gave me a great price on all the work he did. I would definitely recommend him to anyone that needs their car fixed in the future.

Aug 18, 2024

Joey is definitely the best honest mechanic hands down in Vegas. I’ve been taking my cars to him for years. The staff are very friendly and knowledgeable! I would definitely recommend this shop to my friends and family. I will be taking my car here for any issues 💯 %

Aug 18, 2024

Quick and friendly. Fair price. Integrity is the right name. Will definitely go back for help with my car!

Aug 18, 2024

The name Integrity says it all! An honest mechanic with great prices and better service. I highly recommend Integrity. The best place to go for your car.

Aug 18, 2024

We made a stop at Integrity Auto Service and could not be more impressed with their level of professionalism and expertise. They were helpful and knowledgeable. They explained their diagnostic process and showed us the results, which was reassuring and informative. They also know how to explain things in a simple and clear way. Their recommendations were also clear and sensible offering suggestions without high pressure sales tactics which is always a plus. It was evident they have a satisfied client base due to the pleased faces coming and going during our visit. They demonstrated a thorough and transparent approach to ensuring our vehicle was in working order. We really appreciate their dedication and quality of service provided. I highly recommend them for anyone seeking professional and reliable vehicle care.

Aug 18, 2024

Been here many times, Joey is the best! Fait pricing and fast work.

Aug 18, 2024

Honest and knowledgeable! Joey and Randy are great mechanics. I appreciated that I received various options and pricing and what I could afford for my car issues. There’s no pressure and they take the time to show you the troubled areas and the possible remedies. Very satisfied with my car’s outcome!

Aug 18, 2024

I am so grateful for Randy’s expertise and service! I’ve known Randy 15 years and trust him with the care of my vehicles. He is honest, skilled, and knowledgeable (25 years of experience). Highly recommend Integrity Auto and Randy! Friends and family who I’ve referred to him are always very pleased with his service and assistance. Years ago, one of my friends got her car serviced at a different mechanic, and afterwards her vehicle was behaving oddly. I told her to go see Randy. He was able to diagnose and fix the problem quickly (the other shop forgot to reconnect something). He was honest with my friend. If you want to get your vehicle serviced and have any concerns, you can guarantee Randy will be honest with his recommendations. Also, Integrity has very reasonable prices. If I could give them 10 stars, I would.

Aug 18, 2024

I have been taking my vehicles to Joey at Integrity Auto for years and it’s done right every time. The price has always been fair and I have never had an issue with the work or parts. I’ve heard plenty of horror stories with other shops in town, I won’t take my vehicles anywhere else.

Aug 18, 2024

I was selling my truck to a family member and we wanted to have a thorough inspection done. Randy was excellent at explaining what needed to be done and what would need to be done eventually. By giving us the choice in our auto repair is a breath of fresh air. He was never pushy and explained it in laymen’s terms. Integrity is in their name for a reason.

Aug 18, 2024

Integrity did an awesome job fixing my truck, they were super helpful and didn’t overcharge like everywhere else does. I’ll definitely be going back if I need anything.

Aug 18, 2024

Ive been going here for over 5 years. They are Honest and fair.

Aug 18, 2024

I’ve been going to Joey for a few years now. He has helped me with multiple cars, mine and my kids! Super honest and has always been straight with me. He is so honest and has never tried to repair something that doesn’t need it. As a single mom with a limited budget this is so reassuring. Im moving to utah and plan to make it back to Vegas for routine maintenance and repairs that allow me to travel. He’s that honest! His new guy there is super helpful and willing to chat and explain things in detail. Overall great shop and i highly recommend. Honest mechanics are hard to find!

Aug 18, 2024

Joey and Randy were very helpful and honest with what needs to be done with my car. I will definitely be using them again for any car services in the near future

Aug 18, 2024

Joey and all the workers are great people who always find a way to help you out in a situation. Will never go to another mechanic in Las Vegas. Customer service is always amazing and work gets done in a timely manner.

Aug 18, 2024

Joey and his staff are really professional and are really meticulous in getting The job done right This is the only shop I would recommend having your vehicle service at in the Las Vegas area

Aug 18, 2024

My car is so janky and had 13 trouble codes and Joey was able to get to the bottom of a lot of the issues and get my car back to me (running better than it has in a long time) in just a few hours. Great communication and doesn’t try to upsell any bs. Highly recommend!!☺️

Aug 18, 2024

This place is amazing. A great and honest mechanic and the customer service is out of this world. I’ve taken all my vehicles there and I’ve never had an issue after. Joey is a straight shooter and will always give a fair price for excellent work.

Aug 18, 2024

Very knowledgeable staff and personal friends, who take care of my car's needs when needed!