Integrity Automotive

Aug 27, 2024

James and his son are great mechanics, honest and reliable is hard to come by but that’s exactly what they are. Whenever I’m in a big scrape they always come in and have me out with 100% confidence of my car

Apr 27, 2024

I'm so glad I went to James. Integrity is in the name for a reason. He took the time to explain everything to me and my son. The Chrysler dealership was going to charge me three times as much. I appreciate his honesty even if it isn't always what I want to hear. Thank you James and Omar for all your hard work.

Jan 27, 2024

Great quality work everytime and very knowledgeable technicians who can fix all your car or truck needs.

Jan 27, 2024

The only shop in the area that answered on a Friday afternoon despite it being a busy holiday week, they went above and beyond to look at my car and get it fixed promptly. Knowing little to nothing about cars, I could have been taken advantage of, but James was straightforward and honest about my car’s needs. Cost was beyond reasonable. This is how you build a loyal clientele.

Nov 27, 2023

Disappointing service. I have friends that make this shop their go-to so decided to bring a family car to them. I was grateful for their professionalism and taking me in last minute but the actual service done on the car was subpar at best. Worst yet I called several times to follow up on the service and left a message. No return call!

Nov 27, 2023

My husband had his work truck with this company, due to financial issues, We were in a very stressful situation and could not pay it off instantly but thanks to this company specially Mr.James, we were able have the comfort of trust to know our truck was safe in there. This place is very understanding, reliable, and trustworthy. J & B Integrity keep up the humble work and may God bless you with more services to your company ! We are very satisfied to our experience here !

Nov 27, 2023

Trash

Nov 27, 2022

Honest and very knowledgeable. They can diagnose and fix everything.

Nov 27, 2022

Owner/Mechanic James Booth does excellent work. Completes work on schedule. Reasonably priced - friendly. Highly recommend them for any/all automotive work needed. 👍👍

Nov 27, 2021

I have used Integrity for 3 years now! A little more butbthe name fits! James runs an honest business and work done is done right! He takes excellent care of my elderly moms vehicle again due to his honesty and Integrity to run a business that is 100%!

Nov 27, 2021

Rented a Uhaul from here. Really great and hassle free experience. Extremely friendly and down to earth people.

Nov 27, 2021

The owner is an honest mechanic. You don't have to worry about being ripped off. He is a hard worker and will even stay after hours just to help someone. His sons also work and assist. They're a kind and courteous people. The whole family is a joy to be around and they will always make you feel welcomed. If you have to wait, they have a television in the waiting room with Netflix. You're welcome to choose what you want to watch, granted you're the only one there. There are also some toys for the kids to play with.

Nov 27, 2020

AMAZING FAMILY OWNED & OPERATED BUSINESS - SUPPORT LOCAL HERE!!!! Their work is impeccable & honest like none other in ElPaso. Thank u!!!

Nov 27, 2020

James and his staff were recommended to us when we broke down in El Paso. The problem was a very challenging one in our electrical system. He took time to listen and trouble shoot and get it done right going above and beyond. They were friendly professional honest fast and thorough. I’d highly recommend their shop!

Nov 27, 2020

James is a amazing person

Nov 27, 2020

James is very trustworthy and hard working. He gets the job done right the the first time. His lot is always packed because he is so good. Having had horrible experiences with previous mechanics, it means a lot to me to have a mechanic that is honest and reliable.

Nov 27, 2020

Thank you James Rick josh and Omar for the great service love you guys will definitely be going back to these guys for all my car stuff

Nov 27, 2019

Best auto service friemdly and professional employees very satisfied

Nov 27, 2019

Best customer service period.

Nov 27, 2019

Could not be more satisfied.....will return

Nov 27, 2019

Rented uhaul only. Busy place must be good!

Nov 27, 2018

Great service

Nov 27, 2018

James has bailed my car out so many times. He is great. He is always there to help. Great car fixer!

Nov 27, 2018

James is the only person I trust my vehicles with in El Paso. Very open and honest about what needs to be done and what should be done and what it's going to cost.

Nov 27, 2017

Integrity Automotive is the best automotive place in El Paso! I personally have experienced an issue with what I thought was a lemon. The mechanic there turned the car around into a top running vehicle! I would never take my vehicle anywhere else! James Booth! What an amazing! He Powers through everything that he takes on! He has knowledge Beyond words when it comes to vehicles perhaps other things as well. Do yourself a favor! Don't pass up a chance to go and have your car touched by one of the world's greatest mechanics!