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J & J Mechanic Shop

5

4

3

2

1

4.6
(104 reviews)
Review highlights

"Great service and reasonable prices for repairs. Jasson and his mechanics are among the best!"

"Great service and great price."

"Jasson diagnosed both problems and completed the work in a timely manner."


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto tune up service


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 3:00 PM


Description

Jasson & Carilyn, business partners and couple have more than 14 years serving the community and clients with great service and professionalism. They treat each customer like family. They make sure customers understand the estimates on their vehicles and they even take the time to educate them. If the estimate is too much for your budget to handle at the moment, always ask for the different available financing options.


Reviews (33)

Nov 06, 2024

Es lamentable porque despues que dijeron un precio cobraron el doble y para colmo no tenían servicio de tarjetas... fue bastante desagradable el cambio de precio y más tener que ir al banco a sacar el dinero... 😔


Oct 06, 2024

I wanted to write a review for Jason and his shop. I want to recommend this shop to anyone who may need some help. Jason is a stand up guy with integrity and is so friendly and helpful. After we ran into some engine troubles while visiting, he was able to see us right away to start checking out the problem. He was able to give us advice and make sure the problem was solved. He took care of us right. They are a family owned business and you can tell they care about their customers, even if you are just visiting. Thank you so much to Jason and his team of technicians here at J+J’s mechanics. They really helped us out in a pinch and are great people.


Oct 06, 2024

It’s refreshing to find a mechanic shop that you can trust completely. I highly recommend J & J Mechanic Shop to anyone in need of reliable, honest, and high-quality auto repair services. They’ve earned a loyal customer in me!”


Aug 06, 2024

Great service and reasonable prices for repairs. Jasson and his mechanics are among the best!


Jul 06, 2024

I came to here because I called a so called mechanic to my house and he stripped my bolts. I was treated with respect and helped with my problem in a matter of minutes. Great place, and atmosphere. I will be back and let u know they are very helpful and knowledgeable.


Jun 06, 2024

He owes me $500 and he hasn't paid. It's been 3 months. I follow up with him regularly and he gives me excuses. He changed my good transmission, $2500, and the problem wasn't fixed. He ended up bring my car to Chevrolet who fixed my car for $1000. It took 36 days to fix my car and I had to rent a car. Imagine what that bill was, a lot!!! So I spent $4220 for a $1000 repair. He offered a refund of only $500 and I haven't seen it. Anyone know a lawyer?


Jun 06, 2024

I was recommended to come in to see Jason for my Wrangler 2021 4xe. I just bought it second hand and I wanted a neutral professional to look it over. The team at J&J did that and more. They have the latest diagnostics and they put it up and gave every inch of it a going over. Jason then walked me around it while it was in the lift and showed me every little detail. Could not feel better about the experience. It felt very family. Very friendly. Plus, nice diverse customer base in while my work was done. And everyone was treated with respect. Also price and scheduling were great too.


Apr 06, 2024

From out of town, they fit me in on short notice and were able to diagnosis my issue after I've tried all other solutions. Great shop!


Apr 06, 2024

TL:DR - Overall very impressed and plan on coming here again if I have car troubles in the future! MY EXPERIENCE; I came to J&J to get a bad coolant/antifreeze leak fixed on my 2016 VW Jetta. I'd never been here before so I called them at around 4pm to ask if I could come in and get a diagnosis and/or repair. Idk if I NEEDED to call but they said yes they could see me before they close, so I drove over to them. When I got there I had a short wait, but then they did a pressure test on my antifreeze line to make sure it was indeed leaking Then they asked if I wanted a diagnosis which would be ~$170. I said yes, and ended up having to leave the car until the next day because it was so late, but they told me they'd give me a call tomorrow morning. The mechanics and office people I spoke with either spoke Spanish or both Spanish and English, and all of them were very kind, which I appreciate! The next morning, J&J called me letting me know I would need a new pump and thermostat for my car, and that my combined total for the diagnosis/parts/labor would be just under $1200. I said yes please fix it and they sent me an invoice that I was able to click on and pay via text (though they did have option to pay only half up front). I asked for an ETA on when my car would be ready, and they said before close of business that day. Then, sure enough that afternoon around ~3pm I got a call saying my car was ready. I got a ride there and picked it up, drove it home, and so far so good! I'm very impressed how professional, kind and efficient J&J was and that they got my car from leaking/overheating to good as new within 24hrs! One more thing: when I got my key back from them after they fixed my car, they let me know it'll need an oil change soon (I know for a fact this is correct since my car guzzles oil as of late, and it's been a few thousand miles since my.last change). And they also let me know my tire sensor had gone off, so either I had a faulty sensor or low air. Apparently they didn't check the air themselves, but I appreciate them letting me know the sensor went off since the light was not on on the dash, so I had no idea there was any issues.


Feb 06, 2024

Came here a few weeks ago because my Nissan rogue has been having issues. Had the dealership charge me 500$ already to fix things that didn’t even fix the actual issues I was having. The mechanics here spent 3 days troubleshooting my car, were honest and told me they couldn’t figure out what was wrong with the car, and gave it back free of charge. Every other place I’ve gone to would have charged me over 100$ just to “diagnose” something that may not even be correct. Their honesty has earned my business and I will be going there for all my maintenance in the future.


Feb 06, 2024

Great service. Great people. Honest women's oriented service.


Feb 06, 2024

I had my brakes and rotors changed back in December 2022. They did a great job, and the price was very reasonable. Also very friendly and kind people.


Feb 06, 2024

I recommend this business! I went in for a brake fluid change and they were quick and honest. Prices were good as well. 100% recommend for anyone!


Feb 06, 2024

I was from out of town and found myself having to look for a shop due to some unexpected car trouble. I can not say enough amazing things about this shop and the staff. If I could give it 100 stars, I would! This is a top notch place. I ended up having a bunch of car trouble and had to go to them twice in one week (different issues. This was not their fault). Jason the manager was a dream to interact with. The person who answered the phone was also a dream. I wish I would have gotten her name. They went above and beyond to help me and provide me service. I wish I had a shop like this back home because they would have my business for life! They proved to be competent and trust worthy (which is so refreshing in a business that typically tries to gauge you for as much as they can). While I hope to never need their services again, they would be the first person I called if I found myself in that situation again while traveling in Orlando. Do not hesitate for even a second to bring your car to them.


Feb 06, 2024

Jasson has been honest with me from the beginning. Yes, it did take a bit longer than originally quoted, BUT, they were extremely thorough and meticulous with their work. They also followed through and checked back with me to make sure all was well. What a great group of guys.


Feb 06, 2024

My first experience, which was great . Took my weekend jeep to fix. They rebuilt my engine for $4700 and was great until the 3rd month, as there was a major engine failure. After almost attempting to push that there was no warranty. They rebuilt my engine and even though it was under warranty it took 7 months and $790 additional dollars. Vehicle was returned with a lot of missing screws. Fuel rail was loose , missing transmission dustcover missing , timing was off, and O2 sensors were mixed up. I took it back for him to fix this and failed to do so. After asking about my transmission, dust plate, which they lost. The one he showed me that allegedly was mine, NOT, it was for a different transmission type. I realized that either he had no clue or did not care about the needs of a customer. Therefore I took my vehicle to a different mechanic, which cost me over $1000 to correct half of his wrongdoings. I am extremely disappointed, and honestly don’t understand why there’s people like that in the world. However, I’m a strong believer in karma, GOOD LUCK !!!! I would like to add to the owners comments. The jeep fixing was paid in full. After the second time that the engine broke, you did lend me a vehicle for one day as I refuse to continue to use it as I do not like for no one to help me. I do pay for everything and for the truck you sold me, how would you feel if you $5000 and you still have a problem and the owner does not call you back to fix it or fix it correctly. Because there was not even a phone call to correct the issue. He gave me a runaround to bring it, but did not follow up. I am not ungrateful, I just got the short end of the stick.


Feb 06, 2024

Para mi fue un mal servicio lo contrario mi carro me lo dañaron , mi carro se me apagó y la lleve a otro mecánico donde me enseñó que me dejaron cosas flojas q me podían dañar hasta la computadora del carro , no lo recomiendo, y el trabajo que me hicieron quedo mal hecho donde tuve que pagar para que me lo arreglen por culpa de ellos tuve que pagar mucho dinero. Y lo peor fue que me dijo nos vemos en 6 meses el sabían lo que hicieron . Rosa Basora Fue una HONDA PILOT blanca para que sepa quien te escribió


Feb 06, 2024

This mechanic shop has been beyond perfection for me.. They are honest work hard, and continuously go above and beyond for their customers.. My 2008 Ford escape needed some dyer care with several things! They always made room, I never felt over charged, and my car comes back fixed everytime!! I want to thank Mr Jasson and his staff for being a blessing in hard times! I would recommend this shop to anyone and everyone I meet. I don’t trust any other company with my car!


Feb 06, 2024

We are new to the area and bought a used jeep that needed some work. Searching Google reviews, we found J & J Mechanic Shop. We took our jeep there, and Jason was able to quickly access the jeeps condition and what was required to get it back in good condition at a price that was affordable for us. He took the jeep right in, and we got it back in a few days. We are very happy to have met Jason and his wife and would highly recommend them and their shop to anyone who is needing some vehicle repairs at an affordable price and from someone who stands behind his work to make you satisfied. Thanks, Jason for your professional service.


Feb 06, 2024

Will never use them again. Granddaughter took her car in with engine light on. They replaced some items for around $350 and gave the car back with engine light still on. Told her to bring it back in a week for the light issue. Never said why the light was on. Two days later the engine literally blows up and strands her on the highway. Had the car towed back to them for estimate. Would not return phone calls or emails. Finally sent a message stating to authorize $5,000 to replace engine before they would talk to us. Had the car towed to another shop for estimate and repair. They stated some of the initial work don’t by J & J was not preformed. Total rip off in our experience.


Feb 06, 2024

pensé que eran más profesionales en ese lugar después de esperar una semana por una appoiment cuando llegue prácticamente me echaron del lugar sin dar explicaciones mi perro es más educado que el dueño del taller. después entendí que fue en represalia por el mal trabajo que le hicieron a mi esposa en su vehículo y yo de tonto dándole una segunda oportunidad porque pensé que eran más profesionales pero son unos mediocres y no lo recomiendo.


Feb 06, 2023

Been there twice for an oil change and couldn't be happier. Their costumer service is top notch, last week I was there and the owner noticed a little escape on my exhaust and a missing nut, which he called me to go and take a look at it and then fixed with no additional cost. I will keep taking my car there. They even gave me a donut while I waited for my car top be ready! 😊


Feb 06, 2023

Best mechanic shop around all around great prices and fast work!!


Feb 06, 2023

Brought in my car because it was sputtering when driving. They were able to quickly diagnose that I had a bad cylinder coil and intake hose. They didn't try to upsell me on anything, but instead made recommendations on additional services that I could take advantage of while they performed the required work. They fixed the coil and hose and installed new spark plugs, without charging additional labor for the spark plugs, and it was all done by the next morning. Highly recommended.


Feb 06, 2023

Can't say enough good things about the amazing customer service! Jason and Caroline are both wonderful and truly put their customers first. That in itself is enough to make someone keep coming back, but they also do great work. They are thorough and make sure your car is safe. They go above and beyond. This was my first time bringing my car to them, but it won't be the last. They will get my business every time I need anything done to my car.


Feb 06, 2023

Had an amazing experience at J&J today! Visiting Orlando for a Volleyball Tournament when we blew two serpentine belts on our 1999 Toyota Sienna. Found J&J by Google search. They were first to answer the phone. Carilyn was so helpful! When we arrived our battery was almost dead. They checked it out, ordered the parts, said should be done in approximately 2 hours. Done in under an hour and did not charge an arm and a leg! I can assure you this family owned business operates with integrity! If I lived in Orlando I would go nowhere else.


Feb 06, 2023

I felt comfortable and respected it. I am a female and always feel I may be taken advantage of. They were kind, explain what they were doing and were quick and efficient. No high pressure attempts to up sell me. I will be back and recommend them to my friends.


Feb 06, 2023

It’s very hard to find an honest mechanic. Jasson fixed my car and got it back to tip top shape. He provided a reasonable quote, and he didn’t try to sell me anything extra. The service was quick and very professional. I highly recommend taking your car here for service!


Feb 06, 2023

Said he could fix my car and actually ended up crating more damage. Claimed it was a recall which had expired. Complete bs. Took over $5,000 and fixed nothing!


Feb 06, 2023

The best mechanic in town. Took my vehicles in for repair and without hesitation they took my vehicle in and had it back quickly. The price was also very reasonable. Thanks J&J. Will be bringing my vehicles back for any repairs.


Feb 06, 2023

They did an amazing job. Fair price and were very nice. They got me in very quickly and it didn't take long for them to fix my break hose. Great job. Keep up the work and I would 100% recommend this place. 😁


Feb 06, 2023

Too high compared to others and timing quoted longer than others


Feb 06, 2023

Very Honest people. Especially if you're a lady and not sure where you take vehicle because you're afraid dealerships might take advantage of you, please try J&J Mechanic. You will not be disappointed. Jasson and Carilyn will not only get it done at a fair price but they'll educate you as well so you know what's going on.