Jack Furrier Tire & Auto Care
Overview
Categories
Tire shop, Auto air conditioning service, Auto radiator repair service
Directions
7846 N Oracle Rd
Tucson, AZ, 85704
Phone number
N/A
Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
7:30 AM - 4:00 PM
Reviews
Nov 05, 2024
Took car in for "service battery charging system" warning appointment on a Monday. Got a call Tuesday they had to change the purge valve and they would call back when done. Didn't get a callback. Called Thursday afternoon and left a voicemail asking for update. Never heard back. I called Friday morning and was told that the car has been ready for days and they must have called wrong number. Okay it happens. Less than a week later the "service battery charging system" warning pops up. Then the battery light. It goes into battery saving mode and shuts off AC. We make appt with new shop and try to get it there. Nope. Car dies mid flight on busy highway intersection on Ina road in the middle of traffic 2 mins from new shop. Dangerous as hell and a cop was kind enough to push us out of the way of traffic to an abandoned lot. Had to pay 107$ for a tow. Fast forward to the fact that the new shop found the alternator was bad and the battery bad as result. I find it hard to believe the properly checked all this and now have zero trust in Jack Furriers. I will say we have been customers for years ever since the opened the cortaro location. Last summer they took over a month to look over the very same car that had a bad speedometer and check engine light. No communication or calls and Everytime we called no one would answer and their voicemail was full. We had to drive down there and speak to someone to get answers. Was told poor management and other weird excuses. In the end they did a complimentary service but the check engine light came in again in a few days. We came back to them to give another chance because we know crap happens and we're trying to give them benefit of doubt. But after this poor experience we won't trust them and won't be back. And to add to this our new mechanic found that the front tires were balding and needed replacement plus the battery fluid was dirty. Coolant low. None of these things were told to us a week ago at Jack Furriers. A tire shop They really dropped the ball here.
Sep 05, 2024
I always take my vehicle here for maintenance and they’ve never let me down or tried to upsell me on unnecessary services. I trust with them with my Lexus because they will take the time to make sure the job is done correctly, every time. Scott has a good sense of humor too.
Jul 05, 2024
Great place to get your car worked on.
Jul 05, 2024
Honored their reservation! Was honest, fair and affordable! I will be returning.
Jul 05, 2024
Recently had to pull my car to Jack Furrier, after being told my engine was blown from Big O tires in Apache Junction. I Must Say, jack furrier fixed my car, and had found my Engine was NOT blown. Thank you Jack Furrier Team for the great friendly service and getting my car fixed.
Jul 05, 2024
We went for a tire patch and got it all taken care of for FREE and after having us wait for just a little bit they even left our car running so it was cool after walking around the plaza. That is top notch service. Absolutely recommend going there for any car services we have gotten other services as well! Top notch!
Jun 05, 2024
Best place for an oil change. Get in line at 7am, doors open at 7:30am and out by 8:30am!
Apr 05, 2024
Tire service: I dropped off my car to have the tires changed during a time when they were closed. One of my tires blew out and I needed tires fast. I used the "Request an Appointment" option through their website, hoping for an appointment ASAP during normal business hours. The website is user friendly and very easy to navigate. Monday morning, a representative called me to talk over my options and give me a price estimate. They were able to get my specialty tires and install them same day! Which is rare for my car! Overall, great customer service, FAST installation and very affordable pricing. Highly recommend!
Mar 05, 2024
Customer service is above par! I was pleased with their services and would definitely come again. Prices are great!
Mar 05, 2024
Darren is an amazing customer service rep. All the workers are friendly and knowledge. They sell the best brands at a great price. Got four new tires for a camper here .
Mar 05, 2024
Great, friendly, professional service!
Feb 05, 2024
Great service!
Feb 05, 2024
Recently had the pleasure of doing business with Jack Furrier Tire & Auto Care (aka Western Tire) on Oracle & Magee. I purchased some high-end Michelin Defenders for my 2020 Toyota Rav4. The entire experience was fantastic. Troy helped me choose my tires and believe me, Troy KNOWS tires. Darin (Foreman under Troy) made sure everything was done right. Edward, who did the work, did an impeccable job, going the extra mile to shine my wheels and tires. Even though this shop is very popular and is always busy, I was in and out in just over an hour (just enough time for breakfast at the nice bakery a couple doors down.) I highly recommend this establishment for tires and all other automotive care.
Feb 05, 2024
Very good prices, services and tires. Loyal customer for over 40 years. Only tough thing is how word of a good business spreads and they become so busy it is hard to get in and out in a timely matter.
Feb 05, 2024
We go here for all our automobile service needs. Work is always done right the first time. They never try to sell you repairs that you don't need. I asked them to change my oil and put in a new air filter. The changed the oil, but told me I didn't need a new air filter yet, saving me money in the process. Talk about honesty. I can't say enough good things about them.
Jan 05, 2024
Easy Appointment scheduling, treat with courtesy, work done ine a timely fashion, what more can you ask for.
Jan 05, 2024
Only shop in town that I trust to work on my trucks...
Jan 05, 2024
When I moved here this place was conveniently located and had a really good deal on synthetic oil changes, which I needed. I also needed new tires, and they offered me the same deal as I’ve previously gotten from Discount Tire, with a slightly better warranty. Which is why I’m trapped and have to keep interacting with them. Some highlights: 1. Told them for two years that my AC randomly went out and hot air blew in through my vents - they would top off my Freon and pat me on the head. Didn’t matter to whom I explained it, or how clearly I walked them through the onset, duration, etc. so it was clear that this issue had nothing to do with the Freon. Their response was that they couldn’t do anything about it because it never happened while my car was at the shop. … … … … ?!!!!!!!! I asked if that’s how they would handle it if I told them my brakes randomly stopped working. They laughed nervously and shook their heads, probably marveling at the audacity of a woman speaking to them without her husband or father present. But then, one day, when they had the car running — to their apparent shock and dismay — the AC just up and quit on them! It’s like I wasn’t even experiencing hysteria! Other highlights include: -Calling ahead the day before and the day of to see if they were slammed or if they’d be able to rotate my tires while I waited — they confirmed I could come right on in and then I waited 3.5 hours. -Getting the visual inspection paperwork after my tires were rotated once and being told that my front right tire had some “very shallow and superficial damage to the tire wall, nothing to worry about.” Crossed the street to Discount Tire because my TPMS light was on and after having three of the sensors replaced the employee came back into the lobby and said the damage to the right front tire was way beyond street legal and he was legally not allowed to put that tire back on my car. 😐
Dec 05, 2023
Came in with a low tire and these guys help me right away did a repair on it for free! Amazing service and overall experience.
Dec 05, 2023
Great staff. Easy to set appointment online. They called when the job was completed and check out was easy-pezy.
Dec 05, 2023
Guy at front desk is terrible trying to lie to customers about the cost of checking someone’s Freon levels definitely would not recommend this place.
Dec 05, 2023
I have been here twice. While they are busy, they are courteous and update you in a consistent and timely fashion.
Dec 05, 2023
Made a 7:30am appointment online for an oil change and tire rotation for my wife. When she arrived (before 7:30) there were 7-8 walk-ins ahead of her. When she told the staff member she had an appointment, she was told “it’s first come, first served.” She was there OVER 2 Hours!!! Who schedules appointments with NO INTENTION of honoring them? Neither she, nor I will take an auto to a Jack Furrier again. Too bad 0 stars isn’t an option.
Dec 05, 2023
Shady as hell. They left a clamp on an ac hose and left it in the engine of my mini Cooper. Literally put a clamp on a hose because they didn't have the proper hose attached parts and didn't mention it at all... I take all my car stuff to Firestone now on Ina. I suggest anyone reading this to do the same.
Dec 05, 2023
The best service in town from a family-owned business that actually cares about each customer. Each employee is committed to customer service and professionalism. Excellent service!
Dec 05, 2023
They've done work on my 86 Toyota 4-runner for decades. Good crew, competent mechanics, almost never have to have something fixed twice. Honest
Dec 05, 2023
This place is a complete joke. It is sad when the technicians in the bays will even admit the service writers are ripping customers off. Quoted me three hours to unbolt six bolts from my CV axle tried to fearmonger me into getting the repair done then when I let them where I work, and that I know that they were lying to me all I was met with was attitude, stammering and stuttering. Needless to say I got in my car and pulled my own car out of the bays myself Beware these people are freaking rip offs.!!! Troy and Derrick are rude, condescending, and outright lie to customers. Industry standard is to use a reputable labor time program for job times. Troy lets his technicians make up their own hours on jobs. That is so disgusting in 2023. I thought I would never live to see the day, that as a female, I would pull into the shop and be met with the stereotypical 1950s attitudes that women know nothing about vehicles. Shame on Troy and Derrick!!! Do better!!!
Dec 05, 2023
Troy and crew have been supplying my family with tires forever. I won't go anywhere else for quality rubber.
Dec 05, 2023
Went in for an oil change and alignment. Warren was courteous and kept me informed of the progress throughout the process. Jack Furrier is the only place I would bring my cars. They always provide great service and are honest about what is needed or not needed. Big kudos to Warren for providing great service and I will be back.
Dec 05, 2023
Been going there for years and gotten great service.
Dec 05, 2023
Great work and always trustworthy with recommendations.
Dec 05, 2023
I saw absolutely no Furries here. Not sure if it's a backroom furry joint or what...
Dec 05, 2023
The crew at this Jack Furrier location is awesome. I had a low tire pressure light come on in town and checked it out at a gas station where I found a large nail stuck in one of my tires. I was on my way to dinner and had reservations but Jack Furrier happened to be on the way so I figured I’d swing by quick to get it checked out. It was shortly before they closed and they had a shop full of cars but they were able to help me out right away. My tire was hissing by the time I pulled in but Bobby got it fixed in only 15 mins for FREE and I was out the door and on my way, just in time to make it to the restaurant! Bobby’s the MAN! The guys inside the shop, Warren & Darren, were great too. Very friendly and happy to help even though they were about to close up shop. Highly recommend!!
Dec 05, 2023
Very helpful and quick! What a great team!
Dec 05, 2023
Would like to give them a higher rating because I use to get pretty good service here. However, the last 5 times I've taken my vehicle here It's taken them 4-10 days to complete any work. I don't know if they are short staffed but it's also been the lack of communication. I've been told I would get a call regarding what work I need to have done. Only for me to need to call them back after a day or two just to find out what's going on. I've also had brake issues, charged me over ~$500 to fix, and only to find out the problem still exists. Which wasted money and another 3 days of my vehicle being with them for repairs. I've been told numerous times that the work would be completed within a day or two only for it to take 4 - 6 days. This is my only vehicle and not being upfront with how long it's going to take leaves me in a tough spot. I would be able to plan better had they given me an honest answer of how long my car would be with them for repairs.