Jackson Hole Ford Service

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2.9
(8 reviews)
Review highlights

"… have been more helpful and understanding. The went above and beyond to get us back on the road as quickly as possible. This included having parts shipped priority and …"

"Excellent service, communication and care from Nick the service manager."

"Kevin, my sales associate and Rod, F&I manager were easy people to work with."


Overview

Categories

Auto repair shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

Closed


Reviews (7)

Jul 06, 2024

I purchased my 2019 Expedition here and have had nothing but excellent and timely service for the 5 1/2 years. Pleasure to work with Nick


Feb 06, 2024

Do not go here if you breakdown!! They will refuse to look at your Ford vehicle even if you know the issue and know it can be fixed in 15 minutes. Like talking to a brick wall, just constantly repeating that they have a big backlog


Feb 06, 2024

We had an appointment yesterday and showed up on time ,checked in with Nick, and in 2 minutes he took our car in for the service. He said this won't take much time. After 2 cups of their coffee, he brought our car up and said you are ready to go. He was very polite, the dealership was clean and everyone was very nice to deal with. We have never had this much professionalism in a car dealer. Thank You, Jackson Hole Ford. Ken & Karen Graham


Feb 06, 2023

Don’t even bother going, non existent customer service. As a traveler (mid-September) being stuck far from home with significant mechanical problems is really unpleasant (2020 F150). This outfit would not even come to the parking lot to look at the truck, best response was leave it and we might look at it in Mid-October. Took the truck to private garage and was taken right in, promptly diagnosed and professionally repaired when the parts needed were overnight delivered. Would have given NO stars if possible, what a joke of a Ford dealer.


Feb 06, 2023

Fast and easy.


Feb 06, 2023

Whoever that is answering the phone for the service department is not welcoming, nor helpful. I get the impression that they only desire to do service and warranty work. I will never go here for anything. If it's the only place to get a specific ford part, I will order it first. Keep your vibes there J.Hole Ford.


Feb 06, 2022

The worst experience I’ve ever had at a mechanic.. go to Rabbit Row instead!