Jackson Tire & Alignment

May 06, 2024

A rip off

May 06, 2024

Amazing place to get work done on your vehicle. Very helpful people and committed to customer service! I got some front end work done on my wife's car and it was totally in the price range and definitely drives like a new car now! They even found that the brakes were in need of servicing and fixed them within the quote that they gave me with no extra cost! A+++++++

May 06, 2024

Great place nice people very helpful! I wouldn't go anywhere else to get work done, new tires, oil change! This place is awesome! Thanx mr. john!

May 06, 2024

Kinda overpriced. Almost charged me $350 for a job I got done for $80.

Jan 07, 2024

I have had several amazing experiences with John and his team. From spark plugs grinding, to under an hour oil change and replacing a starter. I'm here for it! The dealerships try to charge outlandish prices with women but John took the time to explain his services and price. He is much more affordable, professional and personable. He has my business to service all my autos.

Dec 07, 2023

If looking for honest work this is the place. Even with a new owner this place is GREAT. The workers REALLY take pride in their work

Dec 07, 2023

Came in for a vibration the guys real helped me out And recommended me to a bent wheel place

Dec 07, 2023

I got a wheel alignment from this place on Tuesday and 30 minutes later my right front tire blew out. Got two new tires. On Friday as I was traveling to Dallas, both of my front tires ended up being blown out within an hour. I knew something was funny when they also wanted to get a new set of tires and I refuse to get them. I don't know what the endgame but this company almost.had me killed on the road just the cause I didn't wanted new tires. I definitely recommend to not use this place.

Dec 07, 2023

Manager said he was not Firestone and I said you are listed on Facebook as Firestone Jackson and alignment, called the day before at 9am and for a simple antifreeze test and he said it would better to come in the morning as no appointments just first comes first serve,so I got at the shop 6:40 am next morning and he arrives at 7 am and I'm first customer but he wants me to go home and leave the car for 3 hours for a two minute pressure test for antifreeze leak $55 charge the shop would make , plus they might get the job to repair and he goes on to say they have two or three cars from previous day ,I never been there and I won't go back ,his mistake was not telling me the day before on the phone that anytime I might have to drop off for 3 hours or more . Why was I coached to bring the car in 22 hours later if the situation wasn't going to be better more punctual.I doubt they wlll turn down tire repairs for the next three hours so i dont beleive him and. Don't like their protocols ,why would I wait 22 hours to bring my car in at 7 am to still wait 3 hours ,I feel he should have done the pressure test and showed me where it was leaking and charge me the $55 and build an estimate of future repairs for the leaks he found,but instead of that he lost a potential good customer,

Dec 07, 2023

Thanks to John and his team I'm back on the road before noon!! I came in for a balance and knew there might be something else wrong but I didn't really know. After the balance didn't fix the shaking they replaced my lower ball joint....still didn't fix the shaking so the replaced the lower control arm and put 2 new tires on. They were so fast and so friendly!! 10/10 recommend!!

Dec 07, 2022

Not too Please, With the Service's..I Went There too Get a All Wheel Alignment for $92+Tax & Supplies = $108.85 Made my Appointment on line for Today too be See At 9am. - Got There at 9am., didn't get too my SUV Truck till 11:30am. & was Done Around 12:40pm. Drove My Truck, Problem Still There...Still Pulling To The Left & My Steering Wheel is Lightly Shaking, If I Didn't know Any Better 🤨 I Believe I Was Robbed out Of My Money. I Believe these Guys Are Hindinh Being The Brand Name but Not Providing the Great Quality Service's that's Being Advertise on TV. Commercials ? What Do I Do, Here...Go Back For a Refund or Better Service or Go Somewhere Else ???

Dec 07, 2022

Spent approximately 800 dollars to get car back in the same condition as I took it to them. They couldn't find the issue. Was told I needed to just drive the car until it stalled completely.

Dec 07, 2022

They know what theyre doing, theyre honest about what needs to be done, theyre thorough and fast. 2022 update: New ownership but same old work ethic! An honest mechanic like this is worth their weight in gold!

Dec 07, 2021

Great and fast service!

Dec 07, 2021

I highly recommend this place. I've been going for years

Dec 07, 2021

Took my (02) vehicle to these guys for an alignment a couple years ago. They looked at my car and told me I had so much damage that I could either pay them over a thousand dollars or get a new car. I took my car to another mechanic and Wells Auto on 3rd street, $300 later it was fixed. I drove that car two more years without a single front end related issue.. Run the opposite direction, save your wallet.

Dec 07, 2021

Always excellent and professional services at a fair price.

Dec 07, 2021

Everyone is very professional and knowledgeable. They get the problem solved and are kind and courteous.

Dec 07, 2021

Excellent customer service!!! John was awesome! He let me know all the options I had before doing anything and explained what could or could not happen when it was done. He didn't do anything I didn't ask for. I've definitely found my go to for my Jeep!

Dec 07, 2021

This place is a total rip off! I payed $1,300 to get my car fixed and the mechanic John tore my car up. Before I brought my car here I had absolutely no service lights on my vehicle and now I have not one light, but three service lights on my dash. My husband is a mechanic himself but doesn't do work on Ford vehicles and he himself said that, they tore up my car. I do not recommend anyone to get their car serviced here. You'd be better off taking it to a legit dealership.I gave this place one star, only because I couldn't give it a zero. Unprofessional unreasonable rip offs!!

Dec 07, 2020

Friendly helpful fast tire repair

Dec 07, 2020

Friendly local folks, quick service and knowledgeable.

Dec 07, 2020

Great work in a timely manner.

Dec 07, 2020

They did a great job!!!