Jake's Auto Repair
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Review highlights
"… GCU site and I called them the next day. Mark was great!! He got us in right away to find the needle in the haystack issue we had. He even paid for the uber back to GCU!! …"
"Their shuttle driver was a nice gentleman, and the office worker as well👍☺"
"Great service, super friendly and clear pricing!"
Overview
Categories
Auto repair shop, Auto tune up service, Brake shop
Directions
2516 W Bethany Home Rd
Phoenix, AZ, 85017
Phone number
Call: (602) 246-4900Website
View websiteHours
Sunday
Closed
Monday
6:00 AM - 4:00 PM
Tuesday
6:00 AM - 4:00 PM
Wednesday
6:00 AM - 4:00 PM
Thursday
6:00 AM - 4:00 PM
Friday
6:00 AM - 4:00 PM
Saturday
Closed
Description
Locally owned and operated Jake’s Auto Repair has been offering expert auto maintenance and auto repair in Phoenix since 1978. Our team of ASE certified technicians have decades of experience providing bumper to bumper car care for domestic and foreign cars, trucks, van, SUVs and light fleet vehicles. Whether it is time for factory auto maintenance, such as 30/60/90K service, a coolant flush or an oil change, or more complex engine repair, transmission diagnostics or a brake job, we do it all at our local auto shop.
Reviews
Dec 05, 2024
kind and respectful establishment
Nov 28, 2024
Jake’s Auto was amazing with my car needs! They provided transportation to and from the shop so I could pick up my car as well. Everyone was very friendly and helpful! I will definitely be using them for all of my auto needs!!
Nov 28, 2024
Took my truck to get a new engine. Marc and team were super helpful, polite and got it done quick while also finding a solution to save money. I appreciate their work and the truck is running great!
Nov 21, 2024
I was appropriately scheduled and serviced an extremely timely manner. They did a thorough inspection and identified the problem in a timely manner. This is the place to take your car or any vehicle for that matter, simply the best.
Nov 21, 2024
Marc and his team are great. We’ve taken our vehicles in multiple times and haven’t had to return for the same problem at all. Problem is always fixed the first time. A mechanic shop that is trusted by my entire family.
Nov 07, 2024
Came here solely because of the amount of good reviews. I dropped my truck off for a simple ball joint replacement. They were very fast with the replacement and had impeccable communication. However when checking my tires days after service, not just 1 or 2 but 4/5 lugnuts were not completely secured. They could have easily been twisted off. This is absolutely insane and unbelievable. A customer shouldn’t have to remind the mechanic to double check their service or to secure LUGNUTS properly. This is basic common sense. This could have been detrimental to not only me as a customer but to this business. Hope this brings some awareness to the shop!
Nov 05, 2024
An honest Automotive Shop is often hard to find. Marc is honest and tells me a repair is not necessary even when another shop gave me a high estimate. Trust him and his talented techs.
Nov 05, 2024
At another mechanic during a routine oil change I was quoted several thousand dollars for work that I wasn’t sure was immediately necessary. I read great reviews for Jake’s and took my vehicle in for a second opinion. A few items were needed but not all, and price was more competitive. I have been in a few times over the last year for aging vehicle issues and am continually impressed by the straightforward answers and no nonsense approach to issues with my car. It’s running great and when it isn’t, I will be back here.
Nov 05, 2024
Fantastic experience! I myself own and operate a repair shop in Colorado but my daughter is in Phoenix for college at GCU. Her vehicle needed brakes and we picked thus shop based on reviews and location. Very professional and pricing was less than I expected even as a fellow shop owner. Would highly recommend!!
Nov 05, 2024
I have been going to Jake's Auto for two years now, they are an honest company. I took my car in for a second opinion after being told at Midas that my 2017 Toyota needed repairs equaling out to over $2,500. However, this was not the case at all. I went to Jake's and they took care of me. What I was told at Midas was complete lie and they were trying to take advantage of me. I will never take my vehicle anywhere else besides Jake's auto. Don't get scammed by other Auto repair shops.
Nov 05, 2024
In the past 6 weeks we have brought 3 deferent trucks in for service and repairs. 2 of them required ingenious methods to fix. Even with problems they put out a great product!!! Thanks John/Serkland Pool Service 5 star service
Nov 05, 2024
Jakes Auto Repair is fantastic. Being new in town I didn’t know where to take my CT6 other than the Cadillac dealership. My daughter recommended Jakes. Marc and the crew did an excellent job, now she’s running as she should. It was a major job replacing the front transfer case and drive shaft. They repaired it at a reasonable price. I will continue to take my vehicles there for routine and any other maintenance requirements. Thanks Marc
Nov 05, 2024
Marc helped me out was friendly and nice. They were fast and offered me a discount for going to GCU. It was good pricing compared to other places.
Nov 05, 2024
Most trustworthy honest people here! Thank y'all for y'all's help! 🫶🏼
Nov 05, 2024
One headlight was out. Problem fixed for $24. I'm a fan of Jake's. Been using them for years. I'll be back next week for quarterly maintenance.
Nov 05, 2024
Super helpful, fast service, and free rides there and back. One of the best experiences i’ve had with a car repair company!
Nov 05, 2024
They helped me figure out what the issue was with the check engine light! Will definitely be coming here again!! They were quick and communicated with me :)
Nov 05, 2024
We give Jake’s Auto Repair the highest possible rating and recommendation. When I say we, it includes the two of us, our daughter and our extended families, all of whom rely on Jake’s for routine maintenance and repairs on all our cars. Thanks, Marc, for taking great care of our cars. Greg and Mary Novak
Nov 05, 2024
Went into Jake’s Auto repair and asked if they did free AC inspection , the guy replied by saying no with a nasty attitude , I ignored and proceeded to ask the price to get it checked out which he said it would cost $199 just to look and see what’s the issue,(no maintenance being done , not even the decency to ask what was taking place with the AC ), if that’s their price so be it but the guy seem to have a very nasty and unprofessional attitude to begin with , even if I was willing to spend my money there , he just turned me completely off.
Nov 05, 2024
Wonderful 👍 place to take care of car repair needs!!! The dealership couldn't fix my car for 2 MONTHS!!! I was so upset BUT talking to Marc I felt very confident in his and his workers abilities and then the very next day my car was FIXED!! And runs perfectly!!!!!!! I'll NEVER go back to the dealership and from now on take my car to Jake's Auto repair!👍😁👍😁🙏
Oct 05, 2024
Great service. Had my truck in their shop 3 times. Would give 5 star but it's almost impossible to get ahold of them when calling. I have to walk to the shop each time.
Oct 05, 2024
I have always had great service from Marc and his team. I recommend them to everyone.
Oct 05, 2024
I have been coming to Jake's Auto repair for over 20 years. I though when Bill retired and sold this business , the service would not be the same. I am m more than satisfied that Mark has kept up the same great service. This is one auto service business you can trust to do excellent work on your auto. Thank you Mark for keeping up Jake's Auto Repair the same as it was for over 25 years that I have been a customer.
Oct 05, 2024
As usual they did a great job.
Oct 05, 2024
Been bring my vehicles to Jake's 40yr and I live 30 mile away that said it all.about Mark and his family and mechanics are some of the best people u can find
Oct 05, 2024
Had a very good experience with fast turn around. Will be coming back.
Oct 05, 2024
I recently had my transmission replaced here. I’ve been a customer @ Jake’s Auto for > than 5 years. I’ve never had a problem with any service or repairs that were done. So though this was a big expense to me, I felt confident that I was being treated fairly & honestly. I don’t expect any trouble. My car runs beautifully!! E Friesen
Oct 05, 2024
Just... really good people, with a heart to truly serve. This is best in service and honesty. Months ago, stumbled in when I need a engine check light service on a road trip...they came through in a pinch...now, I'm a customer for life. Thank you!
Oct 05, 2024
The ONLY auto shop I feel safe and comfortable going to. As a young girl who moved to Arizona with no family around, it was hard finding someone to trust and who won’t take advantage of my situation. Marc is like a dad to everyone who steps foot in his shop and will provide help and guidance at any time of the day. He has truly taken me under his wing and I am forever appreciative of him. 1000/10 recommend Jakes Auto Shop especially for college students who need extra support
Oct 05, 2024
The crew at Jake’s is great! They have helped us in the past and this time was no different. They are very prompt and professional while working to get us back on the road.
Oct 05, 2024
The team was proactive and provided quality service.