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James Auto Care Express

4.7
(134 reviews)

Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

Closed

Friday

8:00 AM - 5:30 PM

Saturday

8:00 AM - 2:00 PM


Reviews

Nov 13, 2024

Honest. Very good people. Hard to find a good mechanic.


Jul 27, 2024

Always a pleasure to do business with them. Excellent service and even better work on my car. wouldn’t go anywhere else.


Apr 27, 2024

BAD SERVICE dont go this place that are a thief ,they charge a lot and they don't Fix anything . And the asian Lady she is really rude.👎👎👎 everything u said are lies. Next time take care the families, almost i have an accident do not thing about the your business please.🙏🙏🙏


Mar 27, 2024

Always great service


Mar 27, 2024

Best place for car repair. No breaking the bank they do it all. Very kind people. We take all of our cars there now


Mar 27, 2024

Professional and detailed work and explanations.


Feb 27, 2024

I Recommend this Repair Shop they are HONEST and their Work is 1001% Guaranteed they did work on my F250 new Transmission as well as work on my ENGINE they are Awesome Mechanics


Jan 27, 2024

I went for regular Oil change. Great!


Dec 27, 2023

Nice family business


Dec 27, 2023

They do not do wheel alignments yet it says they do so false advertisement. It’s a zero for me.


Nov 27, 2023

All I can express is regardless of how much you might want to trust and take the word of another person. It's still better to get a second or third opinion sometimes. Because this business is quick to say its The Rack and pinion and I mean very quick not just 1 vehicle or 2 vehicles but 3 different ones. I just hope their not the ones staging the scene.


Nov 27, 2023

James Auto Care have serviced all of my vehicles for about 5 years. They have provided exceptional service. They care about their customers.


Nov 27, 2023

When I say they are the best in town they always know how to reassure you about your vehicle


Nov 27, 2023

Best auto care in town Matt always help me hey are super honest and wonderful people


Nov 27, 2023

Customer service is exceptional, came in for my jeep Cherokee batteries changed out And they were changed in a timely man or didn't take long at all. I've been coming to James auto care for years now and I don't plan on going anywhere else! Matt and his dad James always take care of me.


Nov 27, 2023

Fair prices and friendly, quick service! Family owned


Nov 27, 2023

I didn’t know exactly what was wrong with my car but I knew I needed help. Matt and his team were very knowledgeable and took care of my car. It doesn’t shake anymore and they found a few other things that needed to be taken care of so we went ahead and knocked that out as well. Thank again for reassuring me that I was in good hands!


Nov 27, 2023

Very knowledgeable mechanics fair pricing


Nov 27, 2022

Been my go to mechanic for awhile now,he does excellent work and uses original OEM parts.i highly recommend.


Nov 27, 2022

Best shop in Jersey Village! I had a problem with my battery and they didn’t even charge me to take a look at it, they diagnosed, code scanned and checked my battery and charging system all for free before installing a new battery for me. They have excellent service, definitely would go back.


Nov 27, 2022

Excellent customer service


Nov 27, 2022

Fast efficient honest affordable seven stars


Nov 27, 2022

Had the timing belt and harmonic balancer installed on my is300 Matt was very knowledgeable and helpful he even suggested to replace a sensor at no extra labor cost will for sure come back for future repairs.


Nov 27, 2022

I had an issue with my care and I took it to James Auto Care and they fixed it for me and didn’t charge me anything. Idk that I’ve ever been to a car shop where they actually fixed my car the first time and didn’t charge me!


Nov 27, 2022

I trust this business and I trust the care I have received for my cars. I am very happy with results.


Nov 27, 2022

I went and had my transmission fluid replaced. It was at around 4pm so I didn't know of they would take me because I'm told it takes a little while so I called up there. Franky, I believe his name was, answered the phone and said that they could still squeeze me in. He was very welcoming and even the shop owner came to check on me and asked if I needed anything.Great customer service experience and Franky was efficient and still helped me out with keeping my car maintained.


Nov 27, 2022

I’m highly disappointed in this business, I brought my car in for them to fix a hood latch that they broke while fixing another part on my car. Not satisfied with how everything turned out.


Nov 27, 2022

James & his son Matt are MY mechanics. I don’t go to anyone else. They are professional and very knowledgeable about vehicles. Thank you both for over 6+yrs of reliable services!!


Nov 27, 2022

One of the best auto shop in Houston! They only use oem parts and true to their word. Matthew and James will give you exactly what you need!Nothing more, nothing less.


Nov 27, 2022

The only place I will take my vehicle for service. James and Matthew have great communication and will always do what is best and fair for the customer.


Nov 27, 2022

This is the best auto repair shop I have been to, to date. The service is great, they have great communication and explain every step of the way and have extremely reasonable pricing. I would recommend James Auto Care to anyone I meet.


Nov 27, 2022

Took two months to fix body work that he didn't finish properly there was still damage done to my door and hood that wasn't fixed. I have a part on the front of my hood that is bumped up for some reason that wasn't like that before. And I live 3 hours away so getting back and forth isn't the easiest to do. Caused a problem to where my car didn't want to start or run properly and then tried to blame it on he didn't have enough time to fix it when he was never rushed.i wouldn't go back or recommend.


Nov 27, 2022

i always do my oil on this place and all problem of my car i always call mathew and mr james about the issue and they always got my car fixed fast and they not gonna charge you overprize this place was trusted compare to other shop thank u so much james auto shop


Nov 27, 2022

quality work & excellent customer service! highly recommended