Japanese Car Care

Dec 06, 2024

Japanese Care Care and an amazing business. They go above and beyond their duties. They complete their work with a high quality and correct mechanical problems for very fair and reasonable price without overcharging customers. They found one mechanical issue with my car that was caused by the local Lexus dealer, drove 50 miles to find the part and replaced it for me the same day. I am super happy that I found an honest and reliable mechanic.

Dec 06, 2024

Japanese Car Care gave me a lot of peace of mind about how to proceed with my car. From the moment I called, Susan took the time to go over the process and set my expectations accurately. They were honest and up-front 100% of the time, and went above and beyond to give advice to a girl who really needed it. Would highly recommend.

Dec 03, 2024

We've been taking our 2019 Hybrid Camry to Japanese Car Care for several years now. From the start we've been impressed with knowledge and eagerness to please the customer. I just wish we could take our EV there was well. Maybe someday.

Nov 07, 2024

Great communication and service! Detailed recommendations, but never pushy.

Nov 07, 2024

Great customer service !!!

Nov 07, 2024

Been taking my car here for years. Always detailed explanation what work needs to be done and even provide pictures. Estimates are provided with thorough explanation so I understand why the work is necessary. Polite and professional. I wouldn’t take my 10 year old Lexus anywhere but Japanese Car Care.

Nov 07, 2024

I would highly recommend this business for your Japanese cars maintenance, especially since both Toyota dealerships in this town are so obnoxious and always trying to rip you off! Japanese Car Cate opened another new location and it’s much easier now to make appointments with them. They are honest, professional and knowledgeable!

Nov 07, 2024

Very thorough examination, testing, diagnosis, and repair.

Oct 07, 2024

Good communication and quality service. I've been happy with them for over 8 years now.

Oct 07, 2024

Greta service and communication.

Oct 07, 2024

My experience is that they are honest, talented, quick and reasonably priced. We've been taking our miata and prius there for years and are never disappointed

Oct 07, 2024

The staff here is knowledgeable and very friendly. They completed the service on our vehicle within the allotted time and were great at communicating.

Sep 07, 2024

Great company to work with. Honest and reliable.

Sep 07, 2024

Japanese Car Care has been helping me keep my ‘94 Nissan pickup truck in excellent, reliable condition for several years now. They have always treated me fairly and they do excellent work. Unlike many other repair shops I have been to over the years the Japanese Car Care mechanics listen to what I have to say. I highly recommend this car care center

Sep 07, 2024

Smooth stress-free routine maintenance for my aging 170K Nissan pickup. Plus honoring a warranty on a part that didn't work was no issue. Great mechanics!

Sep 07, 2024

Hey New Mexico, If you are looking for a Professional, Friendly, Honest and Trusted auto repair shop then head over to Japanese Car Care in Albuquerque Wow!!!!!! They are the best of the best. Don't forget, check them out if you need help with your vehicle, Jason, Eric and the other staff members are there for you.

Sep 07, 2024

Outstanding! Those guys do a great job quickly the 1st time, and I will certainly be back. And to add, I have returned many times now with different vehicles (Acura TL, Integra, and Kia Sorento), and whether it be Eric, Jason, or any other staff member there, they provide friendly, competent, excellent service each time. The only thing I would add is that they have seemed to recently substantially increased their prices.

Aug 07, 2024

Great from the email communication portal for scheduling to Jonathan who handled the intake and follow-ip throughout. Can’t speak to price points or if they’re high or low but my 4 Runner is humming.

Aug 07, 2024

Got a recommendation about Japanese Car Center from a friend. Him and his family have been using this place for years, so I thought I would give it a try after my long-time mechanic retired recently. I couldn't be happier with the service, expertise, and the high level of communication that this shop offers to its customers. I have now taken two vehicles to them and on the last trip, I was really impressed with how thorough of an inspection they did on the vehicle but was equally impressed with the time they took to explain each concern and the process to fix it. I worked with Eric on my last visit but have noticed that each of the folks , there seemed to be courteous and informative. In today's day and age, where finding good customer service is few and far between, I can't say enough about Japanese Car Center and how they treat their customers.

Aug 07, 2024

Got my rear brake pads replaced today. As always the folks at Japanese Car Care were amazing. Not only is their work superior and their prices competitive, but they are also exceptionally friendly, helpful, and professional. I've used them for years, and Will continue to use them as long as I own a car!

Aug 07, 2024

Great job and wonderful service, as usual. These guys are the best!

Aug 07, 2024

Great service n great mechanics

Aug 07, 2024

I bought a high mileage 1997 Toyota 4Runner in August 2020. Not long after a check engine light came on for exhaust system. They fixed it. And then a few months ago after taking it off roading, there were horrible squeaks and groans coming from the front end. Fixed. It's like a new truck. These guys are fair on the labor costs, and Eric has no problem talking with you about your car as long as you want to talk, They treat us women with respect instead of acting like we know nothing about cars because some of us actually do know something about cars! I am so glad I decided to take my Toyota here. They have also worked on my husband's 99 4Runner. I totally trust these guys to do all of our car repairs from here on out! Just wanted to add to this review because three weeks ago my 4Runner broke down. Had to be towed to Japanese car care from the east mountains. . Turned out to be a failed fuel pump. But I had them inspect the whole truck and get some other work done that was mostly preventative. It was a big job and Eric literally squeezed me in to get my truck up and running. So thankful to have my 4Runner back home and running. Thank you guys and thank you Jonathan for your cheery attitude Everytime I called. I was very stressed out about my 4Runner. And Eric, thank you for another great 4Runner story you took the time to share with me!

Aug 07, 2024

JPC is simply the best - in *every* possible way. Customer service, transparency, pricing, quality. Special shout out to Jonathan - what an outrageously kind and considerate human. COULD NOT RECOMMEND MORE HIGHLY.

Aug 07, 2024

Thank you Jason! Your dedication to serving the public by choosing experienced and thorough employees will consistently bring me back to both of your stores whenever needed. Jason's team did thorough work on my vehicle's back struts, brake fluid replacements, and passenger side engine torque mount removal and replacement and full assessments. Trust, performance and prices are the main reason I can repeatedly take my car to Japanese Car Care! Thx Jason for choosing your team well and for your great follow-through. CB

Jul 07, 2024

I was referred to Japanese Car Care by my cousin. I couldn’t be happier with their communication and the work they did.

Jul 07, 2024

Saved again by Japanese Car Care. My dashboard lit up with all kinds of problems. Had my car towed to JCC and even though they were booked up, Eric squeezed me in wherever he could and got me going again. Thank you JCC for all your help!

Jul 07, 2024

We had a great experience with Japanese Car Care. We have been taking our Toyotas there for over 25 years and have always had a positive experience. The staff are always knowledgeable and courteous. We recommend Japanese Car Care to anyone for continued maintenance on their Toyotas and other vehicles.

Jul 07, 2024

We highly recommend Japanese Car Care We have been going to them for decades. Always pleasant, on time, honest, and will give me an over the phone recommendation based on my warning indicators. We would only take our cars to them. Thank you!

Jul 07, 2024

I always take my vehicles to Japanese Car Care because I get honest service with prices that are competitive. I've been a customer for 7 years. They let me know what I need, and don't push things on me that I don't need. I've never had to take my vehicle back to have something redone. It's done right the first time.

Jul 07, 2024

The work was good and they kept my car clean.. they just kept my car for a long time, longer than they originally said, but the work was great and I got my car back in the same condition I left it in!

Jul 07, 2024

employees are very friendly and polite. My needs were accomodated and I felt no pressure to do additional work. Work has always been as promised.

Jun 07, 2024

Great place, great communication, Fair prices and excellent service. We'll be back (Have another 2016 Honda)

Jun 07, 2024

Con artists robbed my customer. Didn't perform work they were paid to. Beware! Zero stars, from this mechanic of 30 years. Terrible humans

Jun 07, 2024

I’ve been going to Japanese car care for years! And have always been well taken care of! They’re the best! I wouldn’t take my car anywhere else! Thank you all so much for everything you do!!