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Jay Walton Automotive

5

4

3

2

1

4.7
(503 reviews)
Review highlights

"Easy to work with for customized scheduling. Great attention to detail on appearance of final exterior job. Offered a good warranty."

"These folks are legit and do some of the finest work in town."

"Great service, nice people, quick, but a bit expensive"


Overview

Categories

Auto repair shop, Brake shop, Mechanic

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

Closed

Friday

7:30 AM - 5:30 PM

Saturday

Closed


Description

Jay Walton Automotive is your one-stop shop for all of your auto and collision repair needs, conveniently located on Central in the center of Albuquerque. We offer complete automotive service and repairs as well as a complete collision, paint, and body department.


Reviews

Nov 26, 2024

Great place to get your vehicle worked on. People are friendly and are also great to work with. Repairs performed in a timely manner. I have never had any problems with any of the work performed.


Nov 22, 2024

Honest and competent. These folks do good work and are quick. Definitely recommend Jay Walton!


Nov 20, 2024

Excellent, excellent, excellent. The quality of service, work, responsiveness, couldn’t have been better. I highly recommend them without reservation.


Nov 20, 2024

Great place to take your vehicle. They always answer calls and are very informative.


Nov 20, 2024

Had some body work done on the front right of my wife's Lexus. As always the work was of highest quality and the paint is guaranteed for life. Jay Walton is my go to place if I want things done right. Both for body work and under the hood.


Nov 13, 2024

Costume services was excellent at the time I had my vehicle repair done. Fast-forward I needed the part they had installed, to be replaced, my mechanic said that part was inferior and didn't belong to a jeep .And it shouldn't have lasted as long as it did. Needless to say I was told I had a life time warranty as long as I owned the vehicle. I still own it but they were no longer holding to that. And they had also refused to talk to my mechanic when he called and asked about the information on the installation they had done.


Oct 27, 2024

Excellent customer service 👏


Oct 27, 2024

Excellent on time service. My car looks as good as new. Jay Walton automotive does great work!


Oct 27, 2024

I am servicing all my fleet vehicles here and feel the service is more personal, scheduling is easier, and the quality of the work is excellent. Pricing is fair and communication is also excellent.


Oct 27, 2024

Jay Walton repaired surface damage to front and rear panels and detailed the rest. The car looks like it did the day it was purchased. Everything went on schedule and as estimated. Highly recommended.


Oct 27, 2024

Recently in our HOT September vacation trip, the A/C quit in our Dodge 2500 4x4. We were 2 hours East of Albuquerque NM. Calls to Dealers proved hopeless. We googled A/C Specialty Shops and called one. They had no openings, but informed us they worked in conjunctions with two other shops. Great networking. They suggested Jay Walton Automotive. We called and spoke with the service manager. Informed him of the situation. He scheduled us for 11:00ish. We arrived at 11:05, they made a place for our 32' RV trailer to unhook. Our vehicle was in their shop by 11:30. They are a Dodge specialty shop for mechanical and A/C, with New parts in stock. Our compressor failed. They vacuumed down the system, disassembled, R&R the compressor and clutch, installed a new compressor assembly, vacuumed the system, recharged and completed. All completed by 2:30pm. Amazing. The entire experience was awesome. The entire staff were super helpful and friendly. We have placed Jay Walton Automotive in our listing for help on the road and passed this information onto our friends that RV. This is a wonderful shop to do business with. Highly recommend them.


Oct 27, 2024

Excellent customer service


Sep 27, 2024

After an accident my insurance referred me to 5 different shops, 3 were dealerships, for my repairs. I read reviews and they were mostly bad except for Jay Walton’s. This wasn’t my first time using this shop and the people go above and beyond to help. Service is excellent and repairs are done right the first time. Almost as important is the communication and commitment to completing the job as outlined at the start. Good people, great service. I’m a woman and always know I’ll get a honest estimate and fair job.


Sep 27, 2024

I had an incident on the hiway that did to my car. I asked a good friend of mine who used to own his own shop where to take my car. He highly recommend Jay Walton. From the time my car arrived to the time it left the shop Katelyn Collins was just tremendous to work with!! Very courteous, very knowledgeable. I will now be using Jay Walton I'm the future as well as my friends who are needing a shop for their needs


Sep 27, 2024

I put in a claim through insurance. They were very helpful and quick to get my car into the shop. No worries, no hidden fees. They had it done in the time they said it would be done! Very satisfied with the work. My car looks brand new! 😃


Sep 27, 2024

My experience with Jay Walton couldn’t have been better. The accident caused nearly $7K in repairs-all cosmetic thankfully, but involved so many parts involved in the front of my beautiful Outback, I feared it wouldn’t look the same. Bout it looks brand new. I couldn’t more pleased.


Aug 27, 2024

Always best service


Aug 27, 2024

Amazing and friendly service, as well, quick and efficient job on my vehicle!


Aug 27, 2024

An honest place to take your car. After they fix my car they cleaned it inside and out. Amazing!


Aug 27, 2024

Beautiful work, kept me updated about progress and price, much quicker than I expected, and overall a joy to work with. I will not go anywhere else from now on!


Aug 27, 2024

Excellent customer service. They did a great job repairing my sunroof and were efficient and timely. Thank you!


Aug 27, 2024

Excellent work. Also, fantastic customer service. They handled everything with the insurance (they answered all my questions and I was not worried) and I was able to just drop off my vehicle and wait for a call that it is ready. This shop is clean and they have very friendly and knowledgeable people. The work on the automobile is second to none. Thank you Jay Walton.


Aug 27, 2024

Friendly and great to work with, they kept me informed during the entire process. They are my go to shop and have been about 18 years and 3 different vehicles.


Aug 27, 2024

Great service and did an outstanding job


Aug 27, 2024

It was a very positive experience. Work was well done and people were extremely friendly. But I don't think I can give an honest review without mentioning it did take a long time. That is only reason I gave 4 stars instead of 5


Aug 27, 2024

Jay Walton Automotive did in wonderful job on replacing my sunroof. They asked to keep the car for 5 hours but they had it done in 2. I would use them again.


Aug 27, 2024

Jay Walton has kept my 2010 Dodge Charger in such good shape for me. They are efficient, great customer and quality is fantastic!! 😊


Aug 27, 2024

They are helpful and just within my price range


Jul 27, 2024

Had a great experience. They had a few issues with the glass but made it right and took care of the issue in a timely manner. Would highly recommend