JayBees Auto Service

Jul 05, 2024

Doug and Jackie are awesome to work with. The shop does great work at a reasonable cost. Thank you

Jun 05, 2024

Customer for over 20 years. They always take great care of us.

Jun 05, 2024

Love this place, #1

Jun 05, 2024

They got our old car with an electrical window problem in quickly. Good people, helping us before the long stretch of 3 digit heat day's start. Thank you!

May 05, 2024

Always honest, love the predominant female staff and presence.

May 05, 2024

Picked up my friend. He's trusted these folks for years.

Apr 05, 2024

Jaybees auto is the place you're looking for. Jackie and the crew are all top notch, you can be confident they'll take good care of you. JayBees is Slippery Pete Approved 👍

Apr 05, 2024

We've had 2 different cars get serviced here several times. Service is always great.

Mar 05, 2024

Great people

Mar 05, 2024

Great shop, they stand by their work.

Feb 05, 2024

Fantastic service. Honest business.

Dec 05, 2023

After Pep Boys gave me a quote of almost $1,500 to have my steering repaired, I decided to take my car to Jay Bee's for a second quote. Jackie came out and inspected my tires first and showed me that the problem of my car pulling is because of the tires not the steering. She she suggested going to East Side Tire, a few buildings down from them, to get new tires. Jay Bees helped me solve my problem and get new tires all in about an hour. There was also no charge on their expertise for letting me know that it was a tire problem and not steering. I have been using their service for at least 25 years and trust them to the fullest. Thank you Jay Bee's.

Dec 05, 2023

Always friendly. Always honest.

Dec 05, 2023

At 74, and having close to 50 motor vehicles in my life, I have never experienced an auto repair shop even close to JayBees. I was driving our Ford F150 home from Port Townsend, WA, where I learned that we had a major repair needed to the engine. Luckily I came across JayBees website and was compelled to call. Lucky me, Shelly Maynard answers the phone and a real conversation takes place. Why is this point important? I’ll ask you the reader of this review, when is the last time you called any service business and experienced a person who was authentic and cared about why you were calling? I set an appointment a few days after I would return home to Tucson and explained that I had an extended warranty service I’d not used before. Shelly assured me that they work with the various companies often and that she would take the lead. JayBees Auto Service is owned and operated by women, and has been for several decades. It’s my opinion, that this is why it’s run and operated with such dignity. Every step of the way I was communicated with and advised about making decisions as the mechanic discovered a few additional issues. After less than a week, our truck was ready to be brought home. I had not met anyone in person yet, because we dropped it off the night before our appointment. We had the pleasure of meeting the owner, Jacqui Harry, and Shelly at the same time. This entire experience was so uniquely enjoyable that it still is resonating with me, even two weeks afterwards. Thank you JayBees! Barry

Dec 05, 2023

Friendly

Dec 05, 2023

Great service and good prices! Always bring my cars here and trust them with everything!

Dec 05, 2023

High prices for less then mediocre service

Dec 05, 2023

JayBees has been repairing our old cars for years and years. They fixed the A/C on our 2002 van after the dealer tried 2 times and was not successful but JayBees figured out the problem and made it work. They recently fixed our 1994 Explorer and did a complete engine change on my husband's 2006 Mustang last month. They always do a fantastic job, are excellent at communication, have fair pricing, go above and beyond to find parts especially for older cars, and are kind and helpful. Thanks JayBees! Appreciate you!

Dec 05, 2023

JayBees is the only auto shop I trust! I have been taking my cars here for years and am always super happy. Shelley is always a joy to talk to and I love visiting any office with a cat.

Dec 05, 2023

Jaybees is awesome, shelly is wonderful to work with.

Dec 05, 2023

My husband's family has known the family of the people who own this shop for generations. Going back to the late 1960s, in fact, because they were both in the local auto repair trade. That's why we thought we would get good service. So disappointed. My 2006 Mustang had the check engine light on. We took it to Auto Zone and they said the most likely cause was the EGR valve. While trying to find someone to fix it, we also started having problems with the check charging system warning coming on. Eventually, the alternator went out and we replaced that. We got time to take it in to JayBees for the EGR issue. Instead of fixing the EGR problem, they insisted that the car's computer needed to be fixed. They did that to the tune of several hundred dollars and sent the car home. The charging system immediately started acting up. They diagnosed it and said that it needed a new alternator...again. So, we got a more expensive alternator and changed that. Then, the check engine light came back on. We asked them about it. They told us that we had to change the EGR valve. What???? That was the initial problem we took it to them for when they instead charged us for changing the computer!! Anyway, they said they would charge us $600 to change the EGR valve. Mind you, it's a $150 (resale) part at Auto Zone or O'Reilly and takes at most 30 minutes to change. So, we changed the EGR valve ourselves despite the fact that it's why we originally took it to them when they decided they would charge us a ridiculous amount to change a different part instead. The check charging system warning came on again. Our shadetree mechanic looked at the alternator again. Plastic parts near the engine are burned and melted. We took it back to Auto Zone. They tested it and it was no good. It has a lifetime warranty, so they gave us a new one and we put it on again. This is the third time we've changed it in less than a year. The check engine light is still on, meanwhile, so there seems to be something still wrong that they never diagnosed. So, now I don't know what to do. There's something obviously wrong with the car. It never had anything to do with the computer that they charged us to change. I don't trust them to look at it again. If you can't trust someone whose family you've known for almost 55 years, who can you trust? I certainly don't have $500-600 a pop to give them to do work that doesn't fix the problem.

Dec 05, 2023

No one really has to go anywhere other than here for trustworthy auto repair service! Had my car " repaired" at MPG where they did more damage by their "professionals"! Jay Bee's repaired my car to the point it felt brand new!! Will never take my cars anywhere else👍 Thank you!!

Dec 05, 2022

A great mechanic shop with a friendly family setting and great prices

Dec 05, 2022

Best experience I;ve ever had at any auto service. From the moment I called, I knew I was in the right hands. Shelly was so kind and thorough in all her explanations and consistently kept me as informed as I could be about my vehicle. I had some issues in my vehicle regarding a strange smell coming from the AC and after a very thorough examination of everything, I had that fixed along with all other maintenance needs. It turned out to be an oil leak, and now the car feels brand new with no leakage. It is running smooth as ever. And to top all of that off- they have a cat in the office! Couldn't ask for a better experience. Thanks JayBees!

Dec 05, 2022

Extremely positive, Knowledgeable staff and Mechanics, and will be returning

Dec 05, 2022

First class service!

Dec 05, 2022

Great experience whenever I take my Jeep Liberty. We appreciate the communication from the staff and fair prices.

Dec 05, 2022

Hell yes to a woman owned car shop #girlpower The owner Jacque and her employees are absolutely amazing. I trust them.They do great work and have beautiful hearts.

Dec 05, 2022

I always rely on JayBees for my car maintenance needs. I trust the owner and employees with everything they tell me about my vehicle. Plus this is a woman-owned business!

Dec 05, 2022

If I could give this shop 10 stars I would. Very friendly, knowledgeable, and honest staff. Excellent mechanics who know what they are doing - not like other shops where you have to keep taking your car back because they didn't fix it right. I have been coming here for years for my personal vehicles, my fleet vehicles, and my parents' vehicles and would not even consider trusting any other shop to work on my vehicles.

Dec 05, 2022

Jacque is the BEST!!

Dec 05, 2022

Super trustworthy

Dec 05, 2022

The best for any car concerns! Such great service and fair pricing!

Dec 05, 2022

Top notch customer service, incredibly knowledgeable staff. Trustworthy to boot!

Dec 05, 2022

Very professional, good prices, never felt like I was being overcharged or sold expensive repair I didn't need.