JD Tires & Custom Wheels
Overview
Categories
Tire shop
Directions
1644 Alum Rock Ave
San Jose, CA, 95116
Phone number
Call: (408) 621-7394Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:30 PM
Tuesday
8:00 AM - 6:30 PM
Wednesday
8:00 AM - 6:30 PM
Thursday
8:00 AM - 6:30 PM
Friday
8:00 AM - 6:30 PM
Saturday
8:00 AM - 6:30 PM
Services
Reviews
Nov 11, 2024
I went here some time last year because of a busted front tire and I remember the service I got from them was top notch ( I forgot to leave a review ✌️) I felt not taken advantage with the pricing and the guy who assisted me wasn’t pushy or something. I recommended them to my colleague who went there too because of the nice service. Today, I went there again and got another stellar service! The guy who helped me ( forgot to get his name) was fast and even checked the air of my unaffected tires! I highly recommend this establishment for their efficient and nice customer service!
Nov 11, 2024
2 times at this place. 1st time was perfect, the guy was extremely helpful and knowledgeable of what my car needed, I got to fix everything he told me to and brought it back to alignment, it was awful, the guy from today had 0 customer service I told him to turn off the suspension or don’t turn off the car but he didn’t reply, after everything one of the guys that fixed my car forgot to torque a nut and it was loose they charged me 40 dollars to tight it up, a little pricy, I didn’t wanted to fight any how I wont go back there and I don’t recommend it at all.
Oct 18, 2024
Brought my wife Lexus nx in for a tire repair, Carlos and his team got in done in less than 20 mins. I started talking to Carlos about my Lexus GX and I told him I wanted to keep my stock wheels but have a more aggressive thread. He gave me the best price in town ( I called around) and tires to fit I went with 255 60 19 Toyo AT3. Best service best price!!!!
Oct 18, 2024
“This shop charges for unnecessary inspections and takes advantage of customers. It’s a complete scam—DO NOT TRUST THEM! Look through the lowest-rated reviews, and you’ll see others who have had the same experience. The positive reviews are likely from people who don’t even realize they’ve been scammed.”
Sep 18, 2024
Good price and services. I finally found the ultimate tire service place.
Sep 18, 2024
I thought I was going in to get 2 new tires, wlI waited a couple minutes and they showed me other issues that my car had and explained what was going on. I left my car overnight, they completed the repairs first thing in the morning and I felt the difference right away.
Aug 18, 2024
Hace poco cambié mis frenos aquí, pero una semana después empezaron a hacer ruido molesto, instalaron una pastillas usadas cuando les di unas nuevas.
Aug 18, 2024
Meli and Carlos were really nice great customer service and super fast service will be coming back and recommending more people .
Aug 18, 2024
Muy buen servicio la dueña & el dueño muy buena onda , precios muy razonables los recomiendo 100% 😊 🛞 *****
May 18, 2024
Great quality help
May 18, 2024
I just want to give a big thanks to the owner jose for helping me and guiding me on the right set of wheels and tires for my truck he was very kind and helpful definitely would recommend this place to everyone
May 18, 2024
Ten star service.
May 18, 2024
Thanks you everyone there very friendly I recommend this place
May 18, 2024
They were very freandly and profesional I would recomend this place to anyone needing a good set of tires
May 18, 2024
This is my first experience with JD tires. I went to American tire to check my tire as it was very low. He filled it but it was a 3 hour wait to check it and appointments we're booking a week out The next day I spoke to Melissa around 3 and she set up someone to come to my home. He arrived around 530, jacked up the car and said you have a nail. Took it off repaired it in 5 min. I'd rather pay to have someone come out to my home. My time is more precious. This is my new tire place
May 18, 2024
Had a great experience-service was fast and professional. Would recommend
May 18, 2024
Wow everyone here had great energy with customers and each other like an official family. I was help by Caesar. Fast affordable and friendly. Come here save get back on the road. Ty y'all. Twan
Apr 18, 2024
Carlos is extremely friendly helpful and honest. For all your tire needs, wheels alignment. They are fast , efficient and priced very reasonable! Highly recommended!!!
Apr 18, 2024
Good service very professional work!
Apr 18, 2024
I am extremely grateful for JD tires coming to my rescue. Sunday night I got a flat on 17, car has no capacity for spares. AAA completely dropped the ball and after 4.5 hours waiting by the side of the road I found my own tow company to bring me home. The next morning I had another mobile tire shop lined up who kept saying they were on the way but never came. 2 hours later I found JD who had a used tire in my size in stock and was to me within 20 minutes. Tire was replaced in less than 10 and I was back on the road. I’m truly grateful for the professionalism provided and just basically grateful they actually showed. I am looking forward to future business with them should the occasion arise.
Apr 18, 2024
I called JD Tires because I need a set of tires immediately I called asking if they had my size tires in stock and spoke to Mariana- she was super helpful and sent an application to me for financing I was immediately approved and I had my tires and alignment all in 30 min! This to me is superb customer service. Thanks to the entire JD Tires team. Happy Holidays ⛄️
Apr 18, 2024
I have been a customer for 6 years now. So I blindly trusted them and when my girlfriend asked where she should go for new tires, I recommended this place. But they basically took advantage of her and sold her ironman tires that cost ~$70 everywhere else (walmart, amazon, pepboys, etc) for $139 each. So double the price. She ended up paying ~$270 more. It was really sad experience for me and made me lose my trust in them entirely. The tire in question was Ironman GR906 205/55R16 in case anyone else wanted to check.
Apr 18, 2024
I like very much
Mar 18, 2024
Estos guys son muy descuidados, le reemplazaron los discos y los frenos a mi ford expedition y Segun ellos la calaron, pero cuando comence a manejarla sacaba humo, cuando la lleve de regreso me dijeron de mala gana que la habian calado y que estaba bien. Son incompetentes y nadie se hace responsable o no saben que hacer, parcel que no tienen ni idea de lo que estan haciendo. Vaya por el trabajo a otro taller no se arriesguen es peligroso dejar que ellos lo hagan.
Mar 18, 2024
Febrero -28-2024- No hisieron buen trabajo- compré 4 llantas nuevas - por$922.00 para una Chevy silverado2008- es la tercera vez que boy a este shop tire- conosco a José por tiampo- dejaron la luz del Servise tire monitor system, prendida ! Cada fez. Que pido que revisen los sensores - Cobran $80. 00 Dólares- por 4/ total$320.00 dólares cada vez- creo que los sensores son de mala calidad - Made in China!
Mar 18, 2024
JD Tires is awesome. If I could give them a 10 review, I would! My tire busted on my way to work because of a pot hole. They are extremely helpful and can't beat their prices! I'm not from San Jose area, so I just prayed they would be nice people and not try to overprice. I recommend JD Tires 💯 Thank you Charly!
Mar 18, 2024
Really good customer service helpful plus good followup and great selection
Mar 18, 2024
Seriously, BEST customer service ever. If I could give JD Tires & Custom Wheels 10 stars I would. Got an extreme flat tire on Friday evening of a holiday weekend. AAA was able to tow my car home. Since it was unsafe to drive my car even a block, called several mobile tire repair businesses. Finally called JD Tires. Carlos was super helpful—gave me an excellent price, said he’d pick up new tire & could be at my home in SF at 7:00 pm. He drove to SF from San Jose—in a rain storm. Showed up on time, removed flat, balanced new tire in his truck, replaced, & filled all tires w/air. This was all done in under 30 min. Plus new tire is under warranty for a year. To get that kind of service, in this day and age, was beyond impressive. Highly recommend JD Tires.
Feb 18, 2024
En realidad el servicio es muy bueno y los empleados muy amables y sobre todo el tiempo de espera lo más que he esperado son 15 minutos, son muy eficaz. Gracias por su buen servicio y amabilidad JD Tires.