Jeff's Auto Body Repair, Inc.

Nov 14, 2024

I’ve been going to Jeff’s Auto Body when my mechanic recommended him 30 years ago and they’ve been taking care of our cars ever since. They skip no steps in the care and service they provide and our cars are always fixed to perfection. Once they needed extra days to make sure the paint match was correct because there hadn’t been any sunny days and they needed to see it in sunlight! We highly recommend Jeff’s Auto Body!!

Nov 14, 2024

Jeff’s auto body was terrific. Great service, nice People and good results!

Nov 05, 2024

I had a small fender bender and Jeff’s was able to give me an estimate and fix my fender within 30 minutes! I will definitely be coming back and referring my friends here for future auto body work!

Nov 05, 2024

I have used Jeff's several times and always been satisfied. This last time my 10 year old car looked practically new when they were finished with it. They did an extremely thorough job of cleaning and organizing the interior, even though all the damage was to the outside.

Oct 05, 2024

Great service!

Oct 05, 2024

I went for an estimate, was provided service without paying because the damage was minor. Highly suggested.

Oct 05, 2024

SHOW OFFS! Perfectionist! Talented! Went beyond the call of duty! ; & I mean they did an outstanding job on my 2016 Chevy. I'm still looking at it. All day long in & out of my truck and I just kept looking at it. ........then it hit me, these guys at Jeff's auto & body are a bunch of show offs! Experience in the body repair field I see that clearly . I am one very happy customer, Im still in shock. thank you team at Jeff's auto body & repair

Sep 05, 2024

Couldn’t even wait to leave the parking lot before leaving a review. They spun my truck around in under a week for front end damage, even buffed out a few scratches that weren’t on the work order and detailed the entire truck. My truck hasn’t looked this good since I bought it and can’t believe how it came out. So thankful to have found these guys.

Sep 05, 2024

My best friend has a saying “ You meet your friends a long time before you need them”. Here’s my Review and advice - I Grew up in the Body shop business in Austin and my dad had a shop for over 30 years. I have managed Dealerships to owning 2 Locations in Nashville myself. Needless to say I’m well versed in this area. I moved back to the Austin area in 2007. I then Managed the Premier Shop in Leander H & R Auto Body for 8 years I retired in 2017 from there. This year H&R owners sold their business to a well deserved retirement. Wouldn’t you know it, my wife was rear ended in her SUV a few weeks ago. There is only one other shop I was willing to take my car to that I knew I could trust and get a quality repair and would work with my insurance company to see so. I have known the owner since High School and was very familiar with his quality of work. Jeff’s Auto body in Austin. Jeff took care of us like family, Jeff,, Joe and the rest of his crew are awesome. Thank, Jeff and I highly recommend him for any collision repairs. It’s the only place to choose. Jeff is very efficient with handling the claim and takes all of the pain out of the process. My Slogan for my shops was “Your Collision Decision”. Jeff’s should be your collision decision and all you have to do is just give me the keys. They do all the things necessary for a quality repair. Thanks Jeff

Jul 05, 2024

Amazing customer service, easy to communicate with the team, and very competitive pricing!! Excellent work. Highly recommend!

Jul 05, 2024

Jeff’s does amazing work. I would never go anywhere else. This is literally the best repair shop in town.

Jul 05, 2024

The April 9 hailstorm punched a hole in the spoiler and left a huge dent right below the rear window. Our 2011 vehicle hasn't looked this brand new since...well, 2011. We're extremely pleased!

Jun 05, 2024

After a hail storm cracked my windshield and covered my car in dozens of dents, my insurance company offered an insultingly low estimate based on a quick video call. I took my car to Jeff's, and they were able to properly document the extensive damage, handle the supplemental claim submission, and get me an appropriate revised estimate. They gave me a reasonable repair timeline, sent me updates along the way, and delivered a week early. When I went to pick my car up, it looked looked like it did first coming out of the dealership - they really did an amazing job, even on the tough spots like the body line. I couldn't be more pleased with the quality of work, the friendliness of the staff, and the ease of dealing with insurance.

Jun 05, 2024

Great service, great communication, great people! Highly recommend!

Jun 05, 2024

I had such a great experience here today! The staff was friendly, helpful, and attentive. I will definitely be returning to Jeff’s in the future, can not recommend enough!

Jun 05, 2024

It’s always stressful when a car has been wrecked and is in the body repair shop for a while. Jeff’s Auto Body Repair was recommended to us and they were easy and pleasant to work with on every level from start to finish. The repairs were quick and the car was presented to me detailed and sparkling. Look no more. Jeff’s is your place!

Jun 05, 2024

Jeff's did an excellent job repairing some serious hail damage that covered the Land Cruiser. They've earned my business & I'll use them again even though I now live 200+ miles NE of Austin!. The reason is because Jeff's can do things other body shops cannot. For this job Jeff's was the only shop who had the skillset required to fully restore my truck without replacing panels. They even worked with my insurance company so my only 'problem' was having to wait in line to get my truck in for the repairs.

May 05, 2024

Jeff his family and his staff are the most marvelous helpful Body Shop there is in the Austin area there are not a lot of quality body shops left in this town but Jeff is above par from anyone else

May 05, 2024

New update 4/12/2024 - Who changed the link to all my photos NEW UPDATE SEPT 3rd maybe they fixed my leak from the digital antenna that they did not replace, Reinstalled the broken trim that they broke and did not replace, I HAD to PAY DEALERSHIP 145$ (no reimbursement or thanks) to FIND JEFFS AUTO BODY SHOP poorly installed work for the leak that was causing water to run through my dash BUT they do know how to detail a car. Will have to buy the broken trim they broke and install it myself, ZERO PAPERWORK on this matter July 9th and 10th 2021 still have water leaking under my dash 4/12/2021- 6/23/2021 is how long my truck was here for hail damage UPDATE - July 4th weekend rain, got water leak through my dash, so I took it in, only to find out, that pieces of the window trim were wedged on the inside of the glass , which was pried out without having to do anything with the glass, and they didn’t even bother to push in the part of the trim that goes into the side edge of the glass. That is when I noticed the lose trim that they reinstalled with the fasteners broken off They also looked at the torn door seal that they had installed that was and we’re unable to fix their mistake because the insurance claim was closed Not a BBB company When I called on the phone in March to make this appointment I clearly stated that I had a ceramic coating and to make sure it was on the claim 4/12-5/18- truck bed was off/ hood off/ front and back glass off/ door seals taken off front fenders unprotected throughout this process, whole truck was sanded and buffed ( no ceramic coating) 5/18-6/1 was the painting process, all the paint above all the doors had a line running though the middle of the curve of the metal and In few other spots/ rear window installed wrong/ they tried to fix the chips on my door handle for some reason 6-1-2021 they said truck was complete and ready to pick up, with the above being pointed out I asked them when it was ready if it had been ceramic coated per paperwork provided at the beginning of turning my truck over. They suggested that I drive it around for a couple of weeks unprotected(statefarm said no) 6/4/2021 they said they completed all the mess up but still no ceramic coating 6/16-6/18 got noticed again that my truck was ready BUT notice a door seal was torn and I asked statefarm if I should take or leave it and (statefarm said to leave it) the body shop they said the would fix 6/23/21 I sent an email out to all emails available and messaged the person about when this door seals going to get fixed, and how much this process has put me in a bind I’m guessing the Owner emailed me saying that I was the problem, and that I fit on his one hand of bad experiences in 50 years, threaten to start charging 50$ a day and guess what car was super far away, and TORN door seal not fixed Pictures are from 5/18-6/1 when the Truck was suppose to finished and paid Picture of poor paint was taken 6/24 Just trying to get my truck back the way I it was brought in

May 05, 2024

Perfect work, great communication and service

May 05, 2024

The team at Jeff's auto body are top tier. They were responsive to my questions and did an incredible job repairing my car. Can't recommend them enough for high quality auto body repair! Thank you!

May 05, 2024

UPDATE: I'm going to leave my initial review below in place but add more stars to let people know what initially happened and what to be aware of when using Jeff's. That said, in the end, Jeff's (working specifically with his son, Joe) met my satisfaction and the situation turned out ok. They corrected their mistakes, apologized for their shortcomings and we moved past it. As I have said in another review of Jeff's, I do believe Jeff's strives to do good quality work. They wouldn't have lasted as long as they have had they not. What happened originally was an unfortunate experience, but we're all human and we all make mistakes. I will continue to support Jeff's and recommend them to anyone needing auto body work. In November of 2023 I left a review giving Jeff's 5 stars. Unfortunately, I needed their services again on the same car (in a different area) due to a minor accident I had. Since it had been so close to my previous insurance claim I didn't know if I wanted to go through insurance. Cost and time (given I'd need a rental car) were important factors in that decision. I initially decided not to use insurance due to the fact that I was told verbally by Brandon (never get a verbal estimate) that it was going to be about a $3200 job and that they would need my car for about 7 to 10 days. I understood he couldn't quote me an exact price because they didn't know what other work may be required once they took off my fender. What started out as a $3200 verbal estimate and a stated 7 - 10 day repair turned into over 6 weeks and a final bill of ~$5500, which completely changed my decision as to use insurance. In their defense, they did keep all invoices and took pictures to make still filing a claim a viable option. When I went to pick it up my car after them having it for 19 days, the quality of the work was very poor. The seems between the front passenger fender and the hood and the window frame AND the door didn't line up. It took them three additional attempts to get it right and that was only after I kept having to show them where it wasn't right. Don't they do their own quality inspection? They could have seen it themselves. I'm no car buff who needs a brand new car. I just want it to look the way it was supposed to before the accident. To their credit, they did ultimately get it right; however, they never really offered an apology nor did they ever put back on the "Hybrid" decal that was supposed to be on passenger fender. I'm still trying to get that fixed. Their customer service was less than stellar, as I was supposed to pick it up for the third time the Friday before the New Year's Eve weekend only to discover they decided to leave early, even though there was nothing posted that they were going to close early that day. This caused me to have to wait another 4 days to get my car back. When I called and spoke to them no apology was offered but rather an excuse of "well, no one was here so we left early". It's really disappointing that a body shop of this caliber, one that was recommended to me by Berli's, a car shop that only works on luxury cars and does amazing work, would treat a repeat customer like this. I'm not sure why they dropped the ball, but they certainly didn't go out of their way to try to make it up. The only time they tried to provide any satisfaction was after I complained, and that I did. I see everyone's 5-star feedback on them. I thought that way too prior to this experience. I am curious if that's because they all went through insurance and that if you don't go through insurance you somehow get a subpar experience. That's just my hypothesis and may not be the case, but I certainly didn't have a good experience. Don't they do their own quality inspection before turning out a finished product? Don't they care about their workmanship? I don't think Jeff and Joe are bad people. I just think they got sloppy and clearly dropped the ball with me. That is truly disappointing from a body shop I have really tried promoting in the past.

Apr 05, 2024

Great customer service. Truck looks excellent, looks like when I brought it brand new. Thanks again guys.

Apr 05, 2024

I have just finished my third experience with Jeff’s Auto Body Repair. My last experience was over ten years ago. The thing that hasn’t changed over the years is the commitment to quality repairs. I have used them for major insurance repair work to minor cosmetic work. Each time the work was professionally done, and the car looked as if nothing had happened. They are friendly. They are local. They stand by their work. If you need auto body repair work, I recommend them.

Apr 05, 2024

I highly recommend Jeff”s auto body for several reasons. They were able to get me in within a week when other body shops had a 2 month waiting period and my car looked brand new! Very friendly and they kept me updated with the status.

Apr 05, 2024

I managed to break a couple clips on the underside of my car. I was referred to Jeff's by another body repair shop. Brandon was so nice. While they couldn't do the job that day, he asked me to come back 2 days later, which I did. I was there maybe 15 minutes while they fixed my car - and didn't even ask for payment. It was a minor, quick job, but in this day of big corporations making billions of profit yet keeping their inflated prices and reducing the size of their products, this type of customer service is so welcome. Their waiting area is very nice and clean, so waiting was very pleasant. And, Brandon was nice enough to leave my car facing the street (N. Lamar), so I didn't have to try to back onto Lamar traffic. I know that, if I need further body work - even bigger jobs - I'll go back to Jeff's.

Apr 05, 2024

I would not recommend this place. They put blue def where they should have added washer fluid. Estimate of 2-4 weeks "depending on damage" " Oh well we have pictures that we took on drop off." I say oh well let's go look at them, we get inside. And oh what do you know? He couldn't find the pictures. P well guess what, I took pictures before I dropped off my vehicle to this shady place of business. When I received my vehicle the front emblem seems to have been damaged, They won't take responsibility even though it is clear as day the emblem was not damaged upon drop off. When I asked them about this damage, they claimed that they're not responsible. I don't actually think the emblem was damaged, I think my emblem was swapped out while at the shop. This is extremely petty as these emblems go for like $50. I'm not sure why this garage would risk their reputation for $50, but that's what's happening here. So on top of the fact that you're looking at the high end of the estimated time to completion, your car comes back not fully repaired, My car was also missing critical components of the repair which I did not discover until a few weeks later during its next car wash. Literally the one and only perk of getting this job done at Jeff's Auto Body is the fact that they detailed my car before I picked it up. The detail that they did caused some sort of noise to start happening due to the utility area cover now squeaking. I'm not sure what exactly they did to it but it's pretty annoying that they caused that. Do not go to this body shop!

Apr 05, 2024

My vehicle experienced significant hail damage during the storm in September. Colleagues recommended Jeff’s Auto, so I stopped by and met Joe and his team. From day one I was met with kindness and professionalism, my vehicle wasn’t able to get into the shop until January because of the backlog due to the storm but Joe kept his word, and I was able to get my vehicle started at our agreed upon timeframe. The project was big and took about two and a half months to complete, Joe and his team were responsive when I asked on status and kept me in the loop. The final result is stellar, I will go back to Jeff’s again for future jobs.

Mar 05, 2024

Great overall experience- customer service was incredible, very thorough and friendly office environment! Highly recommend!

Mar 05, 2024

I can't recommend Jeff's enough!!! These guys are total life-savers. In less than 45 minutes, Jeff and his staff practically erased a long, cross-panel scratch. If you're in stressed and in a bind, you can rest assured that they'll take care of you here!

Mar 05, 2024

On 2/19/24, I called to schedule a quote for minor door ding on a Lexus LX570. Found out they only service 2015 or newer vehicles. Disappointed as Jeff’s came recommended by so many including my mechanic. I did not have an estimate or work done by this shop due to their policy requiring vehicles being less than 9 yrs old. Since they don’t have a website this might be helpful to know.

Mar 05, 2024

This is a great family to have take care of your auto body repairs. They have gone above our expectations.

Mar 05, 2024

always nice and helpful here :)

Feb 05, 2024

I really appreciate the job Jeff’s Auto Body Repair did on my car! My car is back to its original glory and I’m thankful to them for the work. Below, I have added before and after photos-the paint was completely cracked and Jeff’s had to redo the entire door.

Feb 05, 2024

Jeffs did an awesome job on repairing our vehicle, on time, and on budget. Cleaned and detailed her vehicle on pickup. Her car hasn't been that clean since we bought it. Great job

Feb 05, 2024

Very professional, great repair and cleaned my car. Thank you

Dec 05, 2023

I brought in my vehicle after an accident to have it repaired. Jeff's repaired what the insurance would approve, but failed to indicate other issues with the vehicle that would have been apparent when they disassembled it. So when I took my vehicle to another shop to have some work done, I was surprised to find out there were many issues which I was not made aware of. Had I known the issues were there, I would have paid them out of pocket to handle them separately (saving me trips and time). The day I got the car back error lights that popped on the dash, which Jeff's indicated they would be willing to pay another shop to reset, but it was up to me to coordinate between the businesses. Quality of repair was good on the parts they replaced, the way in which the repair was handled was not. Expect additional leg work on your part to get your car fixed.

Dec 05, 2023

I brought my car (2022 corolla hatchback XSE) in after I hit a deer, and my insurance paid for the job, they replaced the bumper, fixed the fender dent, replaced the headlights, "fixed" the chip in the hood, and replaced the grille radar. Everything was pretty painless, pretty standard. The lady I spoke to was lovely and they have dogs which was a nice surprise. They did run a couple days long which is whatever. My problems came when I got the car back. - the headlights were not aligned at all, they have a bad blindspot and they're way too low. - The bumper fitment. where the bumper attaches to the fenders looks as good as it can, but where the hood meets the bumper, is not even, the bumper sits higher on one side of the hood than it does on the other. the edges on the bumper have extra paint to where it isn't a rounded edge, it wasn't sanded well. - The chip in the hood. They literally used a paint pen, it has a rough texture and is inset compared to the rest of the paint - The detail, I understand it can't be 100% perfect, and I'm very particular about my car as I spend hours detailing it once a month. With that being said, the windows were streaky and the corners of the window were still dirty. The wheels were cleaned by a drive through car wash or someone who did not care at all, the sides of the spokes were still really dirty and the first thing i did when i got it back was re-clean the wheels. They used a lot of tire shine that slung everywhere and made stuff stick to the paint. So all things considered, they definitely could've done a worse job, the staff was friendly, and like I said, they have dogs (always a plus), but I definitely need to take the car back in and have them fix the things I mentioned. I'll include pictures of the car before and after it got fixed when I get the time to, along with how they handle the situation.