JENSEN TIRE & AUTO

Dec 06, 2024

Ordered tires online from Goodyear and had them shipped to Jensen N. 108th and Fort for installation. Left my truck there in the morning and they called early afternoon to let me know that my truck is almost done. But while having the back tires off a representative from Jensen told me that my back brakes are metal on metal. He stated that I need new brake pads, rotors, and new break sensors. I asked what that would cost and they told me $787.00. I declined the service and picked my truck up later that day. Took my truck to another mechanic the next day to have them look at my back breaks. Pads were low but it wasn't metal on metal. Other mechanic said I have a few months left but it only needed new brake pads and my truck doesn't even have brake sensors! I really lost confidence in Jensen for trying to get repairs out of me even though it wasn't needed.

Dec 05, 2024

Excellent, always positive and they get things done . I always brag about Jensen tire. Keep up the good work!!!

Dec 01, 2024

They were very busy but got me taken care of. I will give them my business again.

Nov 30, 2024

Asked Jensen to replace one TPMS sensor. When I picked up the car there were two non-working TPMS sensors. They made the problem worse and offered no explanation.

Nov 30, 2024

Incredible...needed a waterpump and thermostat. The claimed everything including the radiator replaced. 1800 plus. My buddy laughed and did the waterpump and thermostat for 100 plus parts in 1 hour. This place will get you good. Wouldn't trust them to change my oil. Thieves

Nov 30, 2024

Love using Jensen for all my car needs! They are one of the few places I have ever used that doesn’t try to upsell you! They get the work finished and to a high quality standard nonetheless! They also stand by their warranty for tires and I am EXTREMELY grateful for that when my tire went flat due to a screw puncturing it recently! I highly recommend Jensen to anyone needing car service! (Side note: the guy who worked on my car had a pretty sweet name 😎)

Nov 30, 2024

Slowest jensen in town. Other jensens are faster. Dropped off car night before at 11pm for 4 tires and oil change and waiting still the next day in waiting room at 515pm for them to finish. Slow like molasses. They say that they had appointments but when you try to get an appointment they say it is first come first serve basis. They say they had trouble getting the tires but this is a tire place! Everytime i come to get my car they say the same thing its almost done just need the alignment left to do. I think they just let the car sit there not getting worked on because of poor mangement as they gouge unsuspecting people of major work they probably dont need. I never get anything major done here because I caught them lying twice in the past 20 years trying to get me for thousands of dollars. Then i go get second opinion and nothing wrong and car fine for years. Always get a second opinion here for any major work and don't trust them.

Nov 30, 2024

They did a great job diagnosing why my check engine light was on and recommended a solution to fix it. And did not charge a fee. Steve was very professional and helpful.

Nov 16, 2024

It was good

Nov 09, 2024

Jensen Tire & Auto defrauded me out of $1,200. They had my car for nearly one month and failed to fix it though they lied and claimed that they did fix it. They didn’t honor their warranty and they were rude and unprofessional. Go anywhere but here!

Nov 09, 2024

Very quick to get the car in and diagnosed

Nov 07, 2024

Got me right in as usual, good prices too

Nov 07, 2024

Great experience. Fast service.

Nov 07, 2024

Outstanding experience for front brake repair and reasonable! They were so courteous and kind and quick service! Highly recommend!

Nov 07, 2024

Took care of my minor tire leak in a reasonable amount of time. Informed me of a potential problem. Competent and professional.

Nov 07, 2024

I really appreciate how quickly they get my car taken care of

Nov 07, 2024

Needed new tires and the staff was so helpful on helping me pick the right tires for my needs, and were kind and amazing. Prices were competitive and they got me in right away.

Nov 07, 2024

New tire mount was quick polite

Nov 07, 2024

Steve was very attentive to my situation and stepped up with a great solution to get me back on the road. Very professional, prompt and thoughtful service.

Nov 07, 2024

Very nice and helpful and careing. I was already having a bad day with my transmission going out. They just made it a little less painful

Nov 07, 2024

We had great Service. Quick and knew exactly what to do and fix. Great communication. Always pleasant. Would recommend to others.

Oct 06, 2024

Always friendly and knowledgeable.

Oct 06, 2024

First time at this location- service and staff were great!

Oct 06, 2024

The customer service were very nice, and they realized they couldn't fix it, they referred me somewhere else and didn't charge me for the visit

Oct 06, 2024

The team at Jensen Tire always do an exceptional job!

Oct 06, 2024

They took care of the nail in my tire. Great service and nice employees. I’ve been going to them for 15 years.

Oct 06, 2024

They were great to work with. Gave us honest answers and recommendations. They gave us a great price and got the job done ahead of the time they told me it’d get completed.

Oct 06, 2024

Wonderful service. They even let me know my battery was low and changed it out for me. Still under warranty too. Also changed out the front wipers for me. So this was a triple plus oil change. Thank you so much Jensen.