Jerry's Auto Repair & Tire
5
4
3
2
1
Review highlights
"Had a positive experience 01.06.2024 to start the new year! Professional treatment quick service job well done 👏 ✔️!"
"Good service,fair price,quikly service!"
"I've been there for mechanic work and tire work I highly recommend this place"
Overview
Categories
Auto repair shop, Auto glass shop, Oil change service
Directions
9720 Dyer St
El Paso, TX, 79924
Phone number
Call: (915) 755-2316Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Looking for a reliable, one-stop shop for all your auto repair and tire service needs? Look no further than Jerry's Auto Repair & Tire! As a second-generation and faith-based repair shop, we've been providing top-notch auto services to the El Paso, TX, area since 1997. Our team of expert technicians is dedicated to keeping your vehicle running smoothly and safely with our full range of auto repair and maintenance services. From brakes and transmissions to AC work and tire services, we've got you covered. As a locally owned facility, we prioritize quality and customer satisfaction, ensuring your vehicle receives the best care it deserves. We provide the highest quality service at an affordable price. Contact us to schedule your appointment!
Reviews
Nov 23, 2024
Tire had low pressure and i drove to nearest shop and they were very assisting giving me complementary air after checking tire pressure and explaining cold weather sometimes makes the light come on. Highly recommended!
Nov 06, 2024
I have gone to Jerry’s twice for tire repairs. They are quick and friendly! I will continue to recommend them.
Sep 27, 2024
Thank you for your service today I just needed air. My service was very pleasant and I will be back for future repairs. Thank You God bless you guys.
Aug 27, 2024
Came in after driving over a screw on Montana. The technicians were honest with the nature of the repairs, and patch the tire well. Other shops were attempting to sell me a new tire. Will definitely be returning for any tire issues that may occur.
Aug 27, 2024
Do not work with these people I waited hours for my car to be checked while the racist Mechanic chose to service only people of his same race and left me and a old white gentleman waiting for hours while he picked and choosed who to favor they gotta hire better employees, its not the company it's the workers.
Jul 27, 2024
Excelente servicio
Jul 27, 2024
Update to address response: To ensure its not overly minimalized; the car was dropped off with the understanding it "may" take a couple of days. No work had been initiated by like day 3 or 4 and you didn't even bother to call. Let's try not to publicly confirm my previously addressed integrity concerns. Prices- within reason Communication- almost nonexistent; customers responsibility (if he's late, can't complete contract, its not their problem) Employees- quit abruptly (aligns with the communication issues I experienced and other past customers expressed) Timeliness- you, the customer needs to follow up often to keep him on track. He seems to overbook often, forcing him to provide unreasonable timelines that he simply can't meet. Professionalism- I don't think he means to be unpleasant, but there is something off-putting. I also experienced a couple of integrity concerns, but this could be the communication piece again, because you have to engage him. He's not calling to tell you what's wrong. Quality of work- when he does get the work done, it's done right. It's just a hit or miss on when he'll actually start on your car. Overall I think he's a lazy owner. His mechanics are knowledgeable and prepared to work, and I don't think you'll beat his prices. Just keep in mind, you get what you pay for.
Jun 27, 2024
I paid $128 for a tire change. First, we wanted a used one and the technician tried to put 255 instead 225 if my husband had not warned. and they messed up my TMPS. I had to go again one more time to check. When we head to Austin, we had 3 errors again and again. Now I have to dispute the money and change the tire at Honda or another corporate tire shop.
May 27, 2024
All my flats have been properly fixed here, guys are courteous.
May 27, 2024
Fast & professional service , in and out within a timely manner for tire installation.
May 27, 2024
Great service, great prices and they were opened early as well too I'm pleased with their service and professionalism thank you guys
May 27, 2024
Overpriced. Rude. If you purchase multiple things at once they will put the wrong service and then not do part of services requested. Then when you come back to have them finish the job they will say you paid for a different service and not honor their word or what they charge you. My mom went there with a right headlight out. They had her pay over $1000 for flushes oil change etc but they never fixed her headlight and they put turning signal instead which she never needed
Apr 27, 2024
quick tire change
Mar 27, 2024
I always go here for my tire needs always go service and quick, they'll negotiate with you on the prices and the service man Herman is the absolute greatest guy to work with
Feb 27, 2024
Fast and courteous, I will be back as needed!!! Thanks guys
Feb 27, 2024
Herman and Nathaniel helped us with our tires. Knowledgeable and friendly. Positive attitudes and trusting their packages and prices on new & used tires.
Feb 27, 2024
I went to get a tire change and they helped me out price wise and recommendations. Very grateful for their honesty.
Feb 27, 2024
We’re not from Texas so we had questions and concerns but Herman and Nathaniel listened to everything and provided such a smooth experience for us! You guys are the best! We will definitely be back! And definitely will be recommending you to everyone else! Thank you!!
Feb 27, 2024
Got the fix I needed.
Feb 27, 2024
They had great service and made everything very easy. Definitely coming back here again.
Jan 27, 2024
Fantastic and efficient service!!!
Jan 27, 2024
Had a positive experience 01.06.2024 to start the new year! Professional treatment quick service job well done 👏 ✔️!
Jan 27, 2024
This place is awesome. Nathanial was very professional and the service was prompt. They didn't try to upsell me. I'll be back again. Oh and the mechanic (The big guy). He's awesome too.
Jan 27, 2024
This place is so trustworthy I will always take my vehicle here I've had a thermostat replaced here alternator and power steering they're always honest and very quick.
Jan 27, 2024
Trustworthy and quick to the job. From tires to engine this is a one stop shop that will honestly and quickly fulfill all your needs. Front desk does amazing in communicating vehicle repair process which is something most shops lack. Have and will continue coming back!
Jan 27, 2024
We have called a few locations and all were booked until next week, but we are from out of town and wanting to head back home the next day. Jerry's Automotive was the first and only place that was available today to look at our vehicle. We had the full anticipation that our vehicle wouldn't be fixed today but we wanted to make sure we were at least safe enough for a trip back home. They were able narrow down the problem and even though the whole issue could not be resolved, he did everything he could to at least make it safer to get us home safely. Absolutely polite and great experience throughout. Thank you so much!
Jan 27, 2024
We were on our way out of town when we noticed a nail in the tire. We went to discount tire and there was a 3 hour wait. We were already an hour behind. I googled "tire place near me" and this place popped up. I called a no wait. They tended to us right away and patched our tire. We made it and I'm reviewing from Ruidoso.
Jan 27, 2024
Worst experience I ever had when it comes to mechanical experience!!! Highly don’t recommend anybody going to this shop!!!!!!!
Dec 27, 2023
Passing through and needed help and Jerry's automotive repair and tire was the kindest helpful place. They were quick and professional highly recommend! Visit them worth the trip!
Nov 27, 2023
this is the only place I will take my 2004 mustang too