Jewell Automotive - a Main Street Auto shop

Oct 27, 2024

I recently bought a 1995 Chevy van that has been sitting for many years. I took it in for them to look over, I'm planning to road trip with it. The van had sat for years unused. They identified many issues, mostly dried and cracking rubber parts and I had them replace many things that were 30 yrs old. It took about 3 weeks to complete the job because many of the parts are not commonly available. They kept me updated as they searched for new parts. I don't remember what it was but one thing had to be sent from Georgia, another, a a/c hose had to be made locally. The mechanic, I think his name was Shawn, walked me thru all the work that had been completed so far, which was a lot and it looked great! It was all within my budget and their ability to find parts from all over the US leaves me impressed. I was expecting much more time needed or I would have to take it to more than one shop to get the restoration work I wanted done. So to anyone looking to restore an old vehicle, I highly recommend Jewel. Obviously, if they can do all I wanted and needed, finding new parts that are not found easily anymore, than any more modern vehicle would easy to repair. Thanks everyone at Jewel, can't wait to hit the road.

Oct 27, 2024

Vicki is great. They have ez pay where we can pay off the repair cost in 90 days with no interest. Also, the corporate office in Georgia just called and they are going to reimburse me for the rental car because I had to take it back for some adjustments. It's all good and I am pleased.

Aug 27, 2024

Friendly Staff and excellent service.

Aug 27, 2024

I have a 2016 Ford flex and I took it to Jewel for them to check it out they said I needed a water pump and a timing change. and they worked on it and I drove it and it it was making a slight ticking sound so I took it back and and talked to Mike and he said they would take care of the problem so when I came back to pick up my vehicle it's running 100% better. So I highly recommend Jewel automotive if you have any problem just speak Mike and he will make it right .

Jun 27, 2024

Good work done every time.

Jun 27, 2024

Mike & crew, Simply put, you've been there for our every need for over 25 years... there is no one else. I appreciated the assistance in finding the least expensive solution for greatest worth in our repair. PCL

Jun 27, 2024

The service was fast and exactly what i needed.

Jun 27, 2024

They are very courteous and did a great job helping me fix my front bumper.

Jun 27, 2024

Wonderful service to AC unit and they found and fixed another issue that I was trying to have my previous place fix and they couldn’t.

May 27, 2024

Always great service, friendly and professionalism.

May 27, 2024

Earlier this year I was looking for a good Automotive Shop for my BMW. I'm really big on understanding what's being done to my car and why. Mike will take the time to explain the long and short of any repairs. If you have car problems, stop by Jewell Automotive and ask for Mike. You'll be glad you did!! BC

May 27, 2024

Excellent service.

May 27, 2024

From the cheerful voice on the phone, to the prompt service when I arrived, Jewell Auto family gives the best service in Fort Worth. They treat customers warmly, and assure that the services are completed timely and reasonably. They treat customers with respect, and prices are fair. This is my Honda CRV’s second home when she has needs. I trust the staff to do a stellar job. You can, too!

May 27, 2024

I love the atmosphere that the employees have at Jewell Auto. It just makes you feel welcomed. The service is great too.

May 27, 2024

Jewell Auto has been the best car mechanic in my experience. My Nissan tends to require some sort of maintenance every 6-8 months or so, and this time I was recommended to take my car to Jewell Auto. The staff were extremely helpful, personable, and patient (bonus points for the adorable dogs). Michael and Vicki were both very communicative and got my car fixed without any hassle or delay. Overall I enjoyed the atmosphere and appreciated the transparency of the team to work towards fixing my car.

May 27, 2024

Jewell Auto is always so efficient in solving my auto repair needs. I’m glad i found them!

May 27, 2024

Professional curtious staff, excellent service.

May 27, 2024

The Jewell Auto family are very professional and serviced both my Hyundai Elantra and my husband's GMC Sierra. We both needed front end alignments. They got them both done in a timely manner and we did not have an appointment. We will use them for our future car care needs.

Apr 27, 2024

Fixed my license plate and filled one of my tires free of charge! Such kind people i totally recommend!!

Apr 27, 2024

I am new to Texas and have always taken my vehicle to the dealer. This wasn't an option due to their 4 weeks or more waiting period. Fortunately, the tow truck driver went above and beyond took me to Jewell Auto where I was greeted with a smile and care for my needs. They are my go to mechanics for all my future needs. They got the job done in 2 days. Jewell Auto is my trusted, go to mechanic.

Apr 27, 2024

I have been bringing cars here for almost 20 years. I know I can depend on them for honest, dependable service.

Apr 27, 2024

I love Jewell Automotive.. They have assisted me so many times with my Murano and even my daughter’s car … They are quick at letting me know when something may be wrong with the vehicle ..…they even explain things in detail when I have questions … I am a life time user with Jewell …

Apr 27, 2024

It was great such wonderful people

Apr 27, 2024

Mike and his staff at Jewell auto were exceptional. Their sense of urgency to finish the job and their excellence in customer service makes them my #1 choice for anything including the word “AUTO”. Thank you

Apr 27, 2024

Robbie was very instrumental in helping me with getting a new key for my spare tire lock. Got set up for state inspection Very professional and nice. I will continue my taking my truck to them for future service.

Apr 27, 2024

The best shop that I have been to in a while. Very good work. It was an unfortunate incident that brought me to them. I now have a new shop!!! Very very professional work!

Apr 27, 2024

Well, I apologize in advance for the HONEST review. I went here last year because of the great reviews. BUT; here is the upsetting incident that happened today that forced me to leave a review for THE OWNER to read. Employees are never the problem. I fixed my alternator with you last year (1st of all expensive work, but they claim they do a great job, so let's say I believe it because I know nothing about cars.). I called 2 days ago and spoke with the 'phone answerer' and explained that there is some electrical problems and I just want to make sure it's not the alternator since YOU GAVE ME 3 years warranty. I came in this morning; and the receptionist told me 'ok we check it out but if not the alternator, it's $189 diagnosis! WHY!? Seems to me 'UN-ETHICAL BUSINESS PRACTICE" isn't that what 'WARRANTY' for!? To check for FREE!? And if the alternator is not the problem, I didn't ask you to tell me what the problem is for $189. I'll agree or NOT to PAY to fix the problem if Not the alternator. But I owe nothing for you to check IF the alternator is causing the problem. Honestly; that's worth complaining to the BBB. Contact me if you want to be reasonable and resolve this. Thank you