JG Autowerks

Jan 10, 2025

So far on 2 completely different occasions, Jay has been my Life line for My 2017 Audi Q7 3.0 V6 quattro. First time my car had been stuck in Rochester for over 5 weeks and at 4 other " Repair Shops " . In which none of them could even diagnosis the problem. In a special effort my car without A/C throughout the 🔥 summer and due to exstream temperatures. A/C was a must especially in a black car. The professional skills of Jay and His Team they were able to fix the difficult task and fixed my car!!! I called Jay again Monday 1/6/25 give him details of my problem this time and he said run it up to his shop ( 1 45 mins north ) and he would take a look at My car .So Yesterday 1/8/25 l arrived at 7:30 am. Within 10 minutes ( business doesn't open until 8 ) Jay spoke to me and said give me a couple minutes to shuffle some other vehicles around and l'll take a look at your car. So few minutes later him personally to my car in the shop! Because of my personal living conditions and distance from JG Autowerks. Jay put my car as his personal challenge ( even though the waiting area is exstreamlly small ).As he was very busy and Winter weather was terrible with the phone ringing off the hook. Jay addresses me to say what the problem was. He said he was going to try to get the Part and fix it well l was waiting. By 10:30 Jay spoke to me again giving me details of the challenge due to NY Rust but he's a very Skilled Man that AGAIN fixed My 2017 Audi Q7 3.0 V6 quattro!!!! I was Sound bound by 11:00 am very satisfied with the results. One he fixed my car Two He's understanding of the distance from my house and I'm a single man with no ride to leave my car. My personal experiences JAY'S JG Autowerks is My Life-line for any repairs on my Audi Hands down. Jay l want to Thank You personally for your communication and dedication to help me again.

Dec 07, 2024

All my car van work done their ,

Oct 07, 2024

They have been taking care of my cars ever since I started driving. They have always done a great job and I know I can always trust them. Highly recommend!

Sep 07, 2024

My trusted go to repair shop. Best technicians in Rochester. Very fair prices and scheduling commitments are always honored.

Aug 07, 2024

My husband's car needed work and quickly! JG Autowerks took care of the required repairs in a timely manner and at a fair price! The staff is great and very knowledgeable and friendly!!! I love a good experience with auto repair shops since they often get a bad rep!! Thanks, JG Autowerks!!!

Jun 07, 2024

These guys are great. I took my car in and had a bunch of little things wrong with it and was sitting idle in my driveway for a couple of months. I had no idea what was wrong with it and it just wouldn't shift into gear at all. I thought she wad a goner...but They gave my car a 2nd life and the car has been driving beautifully.

May 07, 2024

I’ve been going there for a couple years now, honest reliable & very good group of mechanics ! Jay will def take care of ya

May 07, 2024

Sweetest people around, won’t bring her anywhere else. They always make me feel welcomed too

Mar 07, 2024

Came in to ask for service and was turned away told to go to my main mechanic. Instead of setting up a time to look at my vehicle as i asked. Would not recommend.

Feb 07, 2024

Always take care of my car in a timely and efficient manor, prices are reasonable and the service is great been going to Auto Werks for years

Feb 07, 2024

Friendly, Trustworthy and great service.

Feb 07, 2024

This guy's r honest and straight forward fixing your car the first. Time

Feb 07, 2024

As an Auto Mechanic myself, I have always found Jay and his team to be the Premier auto repair facility in Rochester. Their technical knowledge is over the top, and excellent. Whenever I / we get stuck on a diagnosis, Jay has come thru with an answer whether it be information or special equipment to get the job done, correctly. JG Autowerks can and does get the job done properly. Just a reminder, they are worth the wait time required.

Feb 07, 2024

Honest folk, very friendly and easy to work with. Excellent service work. Would recommend to anyone!

Feb 07, 2024

Very informative business and I recommend this business to anyone!! Friendly customer service and atmosphere and they get the job done.. I pray they could make their business bigger it's a small shop but with a big purpose!! Reasonable pricing too!!

Feb 07, 2024

they shared some knowledge and suggestions even without me getting any work done there. friendly and great communication.

Feb 07, 2023

Best automotive repair facility in Monroe County. The owner Jay is upfront and honest about what repairs are needed and the price. Top notch value. Highly recommended!

Feb 07, 2023

Great service

Feb 07, 2023

Great service..completely well experienced staff..handles all automotive issues on All types of vehicles.

Feb 07, 2023

Honest, professional, and fast! Was our first time doing business there and I will go back.

Feb 07, 2023

I called with a few questions and they immediately said they aren't taking any new customers.. turned me away with 0 consideration. Didn't even say they could put me down for appt later in the weeks. Sounds like a company that is in over they're head and not going to be here for much longer or get to far the mechanic business. Wouldn't trust um to do good work when they don't have good service.

Feb 07, 2023

These folks will bend over backwards to help. They're kind and personable and are truthful as to what is necessary or can wait. I'll never go to another place.

Feb 07, 2023

They are very friendly and knowledgeable

Feb 07, 2022

Excellent job car is working well Thanks stay safe

Feb 07, 2022

Great 👍🏼