Jiffy Lube
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Review highlights
"They really helped me out before my road trip. They got my oil and tires done super fast and Des made me feel right at home."
"Fast, quality, reasonably priced service, staff friendly and knowledgeable"
"Nice people gave us donuts 🍩, very professional work as well"
Overview
Categories
Oil change service, Brake shop, Tire shop
Phone number
Call: (505) 881-8219Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM
Description
Jiffy Lube is a leading provider of oil changes in Albuquerque, NM providing preventive automotive maintenance. Whether you need an oil change, brake services, battery replacement, fleet services or tire services, our trained auto technicians provide industry-leading car maintenance in Albuquerque to help keep you on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!
Reviews
Dec 07, 2024
Fast, friendly, professional
Nov 30, 2024
Good and respectful service .
Nov 30, 2024
Excellent oil change. What I'm most impressed about is Jose. I noticed my car sounded like a race car, he checked it out for me and told me it's my gasket to my Cadillac convertor and I will need a welder. 5 stars to the lube team and 6 stars to jose
Nov 30, 2024
The gentleman I spoke with (one of the supervisors) was very professional and handled a difficult customer with ease. No complaints from me.
Nov 23, 2024
They hustled even tho busy and shorthanded...
Nov 16, 2024
The guys were quick with the oil change and replaced a headlight and fog light!!! 10/10
Nov 07, 2024
Amazing and fast service
Nov 07, 2024
Arguing with me about fleetio decisions and not printing my invoice is rude and highly unprofessional
Nov 07, 2024
Everything was great, the employee who helped me to understand everything that was happening and possible. It was fast and very helpful, thanks again!
Nov 07, 2024
Excellent service an super quick!
Nov 07, 2024
Excellent service and very helpful!
Nov 07, 2024
Extremely fast and great service.
Nov 07, 2024
If u want your car serviced the staff here is fully acknowledgable about cars and know what they are doing great service at this location Pedro is a great mechanic here
Nov 07, 2024
Joey was extremely helpful and professional. The team was fast and thorough! Thank you Jiffy Lube on San Mateo!
Nov 07, 2024
Staff is on top of it they greated right away got us in and out in a timely manner. Luna, Pedro,Joey and other staff walking by also mad sure we were taken care of and touched base with me on anything that needed attention.
Nov 07, 2024
The oil change was quick and easy. They were very friendly!
Nov 07, 2024
The staff is very professional and knowledgeable. I am a repeat customer of this location. I won't take my car anywhere else!
Nov 07, 2024
Great staff!
Nov 07, 2024
I needed a battery for my vehicle and they got it installed super quick!
Nov 07, 2024
Jose is very helpful and the team works hard everytime I come in, highly reccommend this location
Nov 07, 2024
Nice and helpful recomended good services
Nov 07, 2024
Usually pretty quick and easy.
Oct 07, 2024
I work for a company that uses a fleet service for billing of repairs and maintenance of our company vehicles. I took my company vehicle into this Jiffy Lube for an oil change, as I have before. On this day, it was taking extremely long to get the vehicle out, so I asked about it. I was told that they were waiting for approval of the charges from the fleet company. After waiting a while longer, I called the fleet company and asked about the hold up. They told me the shop was asking for approval to put in a new battery and to perform a differential service, so that was being reviewed. This vehicle has 20,500 miles on it and certainly doesn't need a battery. And since differential service for this vehicle is recommended at 30K miles, it didn't need that either. When I asked the guy at Jiffy Lube about that, he said, "No, we didn't submit for a battery" and he blamed the fleet service. Long story short, Jiffy Lube did request those extra items...Why?...read the other reviews and you may know. It just so happens that the district manager was in that location at that same time, and he overheard the issue. He immediately got defensive when I told him that I was held up for over an hour waiting to get the issue resolved that they created. He said it was a "simple mistake". I can understand a simple mistake, until the issue is brought to you, and you double down by blaming someone else and saying you didn't do what you did, in fact, do. He then said it was someone else's work order that got put onto my vehicle. Except, by that time, I was the only customer still there, so that doesn't add up. Scamming and lying is no way to do business guys. You have lost the business of our fleet vehicles.
Oct 07, 2024
Jose is wonderful!! And the rest of the team are great also. I will not go anywhere else.
Oct 07, 2024
Very quick!Professional and kind. I really appreciated it 🤓 Highly recommend
Oct 07, 2024
Waited almost 10 minutes. Was previously provided the WRONG information regarding which oil change my car requires. Purchased the coupon I was advised I would need which was the incorrect one. Had to still pay even though I bought the "coupons"! Highly recommend getting the correct information from someone that's hopefully knows what they are talking about!