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Jiffy Lube

5

4

3

2

1

4.5
(591 reviews)
Review highlights

"These guys do not disappoint with wonderful service. They are fast, efficient, knowledgeable and trustworthy. I drove past 3 other places to get here. I'll keep coming …"

"Oil change, Trans service, fuel service, tires rotated."

"This location had the most helpful and professional employees I have dealt with."


Overview

Categories

Oil change service, Brake shop, Tire shop


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM


Description

Jiffy Lube is a leading provider of oil changes in Austin, TX providing preventive automotive maintenance. Whether you need an oil change, brake services, battery replacement, fleet services or tire services, our trained auto technicians provide industry-leading car maintenance in Austin to help keep you on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!


Reviews

Dec 05, 2024

Great location with great employees. Always friendly and fast with the service. They handle all of our needs for multiple fleet vehicles. Can not recomend more highly.


Dec 04, 2024

Perfect customer service. Went in during a lull and got done in less than 15 minutes! Service lead was great!


Dec 01, 2024

Professional and fast. Going back for future oil changes.


Nov 29, 2024

I wish I could give ZERO stars. RAMI was extremely disrespectful and rude since the beginning of my sister’s visit. He pretended to do an oil change but instead he left the dirty oil and added 2 extra quarts so the car would break down. We are never coming back here or any jiffy lube ever again!!


Nov 22, 2024

A technician cracked my windshield while doing a wiper blade replacement (blade slipped out of his hand). UPDATE: A manager contacted me promptly to address the windshield damage and Jiffy Lube has reimbursed me for the cost of replacing it.


Nov 06, 2024

Quick and easy...back on the road.


Nov 06, 2024

This location is run by very young, unprofessional, loud, obnoxious service techs who seem unsupervised while they spend much of their time laughing and goofing around with your car. By the time they finished, 40 mins later, my car was running, AC on high, windows down, and grease smudges on both front doors and inside my new car. I was pretty disappointed as I have been to this location in the past for inspection and did not have this experience.


Nov 06, 2024

Very professional and exceptional customer service.


Nov 06, 2024

Went to get my fuel filter replaced, 2 hours later after they broke and replaced my WIF sensor and got the truck to start again I’m out. They had the audacity to attempt to charge me for the part they broke saying it was about to break anyways? Thankfully they took it off the ticket and I ONLY had to pay $210 for my fuel filter replacement.


Oct 06, 2024

Don’t don’t want to take any coupons. While I’m waiting for my oil change, manager is asking one of the young guys doing the oil change for mechanical advice. Price is way too high.


Oct 06, 2024

Excellent service!! These guys really do care. Thank you, David!!!


Oct 06, 2024

I paid over $110 for an oil change and none of the signature services were done. No vacuuming, window cleaning, or topping of fluids. I had to remind them to do a state inspection on the car. The person I dealt with was nice and they were fast.


Oct 06, 2024

Inspection - very good service. Very polite and nice technicians. I recommend.


Oct 06, 2024

Quick service and the employees were all great. I sat in my truck while they did the oil change. The cabin air filter was $20 more than what I could have gotten it online, but it was well worth the $20 to have them change it instead of me. I’ve gone here the last 3-4 oil changes and have always had a good experience.


Oct 06, 2024

Technicians left oil stains from hands and arms inside/outside my vehicle.


Oct 06, 2024

Worst oil change experience of my life. Nobody seems to know what they are doing.


Sep 06, 2024

Excellent customer service / exelente servicio al cliente


Sep 06, 2024

State Inspection was quick, The actual inspection was quick but there was waiting of 40 min which they mentioned upfront. Friendly and polite.


Aug 06, 2024

Diligent hardworking folks here. Blake was great !!


Aug 06, 2024

Had another great experience and service from Bailey at this location. Quick and efficient service. Will be back for some other services on my truck soon.


Aug 06, 2024

I went to the store almost at the store closing time but the store manager and the employees still let me in and patiently finished my request. When everything is done, it’s already passed the store hour by 15 minutes. Really appreciate their patience and professionalism.


Aug 06, 2024

Ramy was so kind and helpful. I went in just asking to borrow a tool to get the bumper off my car, and instead Ramy took off my bumper himself and pounded out the dent (what I was planning on doing), all in a million degrees of heat and a smile on his face.


Aug 06, 2024

This place is amazing. Bailey was extremely helpful in ordering me a new oil pan. It was installed the next morning no issues. Awesome service. Will definitely be my new go-to for oil changes and other needs.


Aug 06, 2024

Was my first time and will never go back again... Two things about this location: 1) I came back to my office and realized that they did't put my wheel anti theft lock key back in the car after the tire rotation. I gave them a call and they were acting like nobody cares. I had to drive back to the store and pick it up. It was not my fault but the way they handled it was so annoying. 2) I had pre-paid service certificates which I presented there. The guy in charge was acting rude and weird after seeing them. He asked "what are you expecting from this certificate?" in a mean way. The way he talked to me that I felt like he was drunk. I don't recommend this location...Go to Leander one instead where they are so nice, kind and caring.


Jul 06, 2024

Badly managed location and do not trust work was completed as billed.


Jul 06, 2024

I go out of my way to make it to this specific location cause all the techs are so friendly. Thank you guys!


Jul 06, 2024

I highly recommend this location all the employees there are professional and very courteous.


Jul 06, 2024

Waited 23 minutes and nobody bothered to even acknowledge us much less try to help


Jun 06, 2024

David went above and beyond with his customer service (Jiffy Lube #3039). His quick response and willingness to help my situation left me pleasantly surprised. I appreciate his and Jiffy Lube's professionalism and commitment to customer satisfaction. I have been taking my vehicles to this location for many years and highly recommend it.


Jun 06, 2024

Great service with reliable staff. The Manager David was extremely helpful, knowledgeable, friendly and of the utmost professional in his assistance.


Jun 06, 2024

My visit was exceptional thanks to the outstanding service provided by technicians Ethan and Bailey. Their energy and readiness to assist upon my arrival were commendable. Their expertise ensured a smooth and efficient oil change experience. I must also highlight the excellent customer service and notable leadership from manager David. His persistence in ensuring that I received the specific oil change I desired was greatly appreciated.


Jun 06, 2024

Quick and helpful with my texas state rv inspection. Went the extra mile. Much appreciated.


Apr 06, 2024

David and his team really went above and beyond to assist me through a slightly more challenging vehicle situation. Each employee I encountered was very kind, thorough and professional. Kudos to leadership.


Apr 06, 2024

No stars. Their manager is a smug piece of work. They have gotten so shady over the years!