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Jiffy Lube

5

4

3

2

1

4.2
(396 reviews)
Review highlights

"Fast,friendly service at an excellent price."

"Quick high quality full service oil change"

"Great staff, quick service, good experience."


Overview

Categories

Oil change service, Tire shop


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM


Description

Jiffy Lube is a leading provider of oil changes in Austin, TX providing routine automotive maintenance. Whether you need an oil change, windshield wipers, filter replacement, fleet services or tire rotation, our trained auto technicians provide industry-leading car maintenance in Austin to help keep you on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!


Reviews

Dec 04, 2024

I got my oil changed a week and a half ago but got a low oil message. I brought it back in and Christina personally took care of me with incredible service. She found a faulty filter, replaced it topped off the oil, coolant and wiper fluid. 20 out of 10. I could not have asked for better service. She was truly exceptional. I will continue to come back to this location because I know that they will make it right.


Dec 03, 2024

Great place


Nov 29, 2024

Such a knowledgeable and kind crew! Christina was very personable and gave me a great experience while the man in front (I didn’t catch his name) taught me so many new things about my car! Thank you guys!


Oct 06, 2024

Awesome experience!


Oct 06, 2024

Victoria was extremely knowledgeable and very helpful. Highly recommend asking for her next time you’re at this location.


Sep 06, 2024

I love this place! All round homely atmosphere and Martin does a great job! Hope y'all get inspections up and running soon!


Sep 06, 2024

I went for an oil change but my car had the wrong limiter set for an oil change needed. In reality I had 2000 more miles left before an oil change was needed. They helped me save money and time. Also gave me a sticker with the correct mileage when an oil change is required. I have been to this location they are absolute professionals at what they do and will take care of you.


Aug 06, 2024

Excellent and fast service. Very kind staff.


Aug 06, 2024

Excellent service and super nice workers. Highly recommend.


Aug 06, 2024

Good service! fast and quick


Aug 06, 2024

Great experience with the oil change here. Everyone was friendly and didn’t talk down to me which is a rare experience for me with car maintenance. They found a stripped filter cap from a previous oil change at a different shop and replaced it free of charge even though it wasn’t their mistake. Thanks Victoria and Jackson!


Aug 06, 2024

Great service they got me in and out quickly. As they found tihngs that needed done they came and spoke with me. Very profesioinal team


Aug 06, 2024

Ryan & Victoria are fabulous & caring.


Aug 06, 2024

Super fast excellent service!


Jul 06, 2024

Incredible service! Martin & Jackson are the best! It's a little out of my way but because they were so professional & friendly, I will make the trip just because of them. I drive a lot for my business & I'm now confident my car is in better hands with these 2 guys. They shared numerous tips on how to keep my car running efficiently. It was my first time here but not my last. Please take care of these guys because they are taking very good care of your company, it's name & your clients.


Jul 06, 2024

Took one of my fleet vehicle's to this location and the experience was nothing short of amazing ! They got a fast approval from our leasing company and got the oil changed and fluids topped off rather quickly. Jackson, Victoria and the rest of the team were very pleasant and friendly.


Jul 06, 2024

Very professional and helpful!! My car is getting higher in mileage and appreciate the suggestions on preventative maintenance. Every tech was extremely knowledgeable.


Jun 06, 2024

Went to get my oil changed last wednesday... driving to work Monday, my check engine light comes on and engine overheats. Turns out they forgot to put my radiator cap back on when topping off the coolant. After getting towed, turns out I need a complete engine rebuild... $7k!! Trying to reach out to managers, district managers, corporate multiple times. no response from anyone. Next step is obtaining a lawyer. Disgusted how I'm being treated. Avoid this place at all cost -as of Monday 3/4 (2:25pm) still no response from managers or owner. I have made dozens of calls, texts, and emails -was contacted by management. Was financially compensated without much of a hassle. I appreciate that it wasn't a drawn out process once I was able to speak to the correct people


May 06, 2024

fast and friendly loved the service


Apr 06, 2024

I can't speak highly enough of my experience here at this Jiffy Lube. Customer Service is exceptionally outstanding. The oil change, cabin filter change, etc, went very well, they have everything in stock and there is no delays. Highly Recommend!!


Apr 06, 2024

Nathan did such a fast job on my Honda, with the oil change. Definitely coming back !


Apr 06, 2024

They had me out of there in under 15 minutes. The young lady working as GM manager was Top Notch and really knew her stuff.


Mar 06, 2024

Jiffy Lube provided quick, thorough service. They were helpful, friendly & courteous. I was in and out to go on with my day with a smile on my face.


Mar 06, 2024

My experience at Jiffy Lube the other day was awesome. I felt like they cared about my safety.


Feb 06, 2024

Fast and efficient. Loved that there is a female working there 💕


Feb 06, 2024

Got me right in and out quickly. Very friendly and professional. Will be back!


Feb 06, 2024

Great service with a smile. Let me know of things that needed attention.


Feb 06, 2024

I'd had some poor experiences at other Jiffy Lube locations in the past, to the point where I'd actually avoid any Jiffy Lube in general. I reluctantly stopped by this one when my normal oil change spot was too busy, and I am glad I did. Felt compelled to write this review because the woman who worked there (I didn't get her name) who helped me out was great. She was super knowledgeable, gave me quick and transparent updates during my service, and I really appreciated her friendly and upbeat customer approach as well. Much different than what I'm used to at tune up shops! And I was in and out in maybe 20 minutes. It was enough to make me return here for my future oil changes and tuneups. Thanks kind lady for turning this Jiffy Lube hater into a fan!


Feb 06, 2024

Women should stick to a script when dealing with men. Don't ask a man what city they are from when looking at their plates etc. Why can't women just act professional and just do the job without going outside the line. It isn't a good look.


Jan 06, 2024

Great Customer service experience they deserve a raise


Jan 06, 2024

Jacob helped me December 4th 2023 and provided excellent service. Very kind and professional. Thanks.


Jan 06, 2024

Terrible, I can’t say more. Unprofessional, inexperienced, chaos!


Jan 06, 2024

They did all device in time and gave me a coupon as well. I don’t like the up sales but it’s just what they have to do.


Dec 06, 2023

Friendly honest staff


Dec 06, 2023

Great customer service! I always go to the 620 location. Martin was awesome.


Dec 06, 2023

Great employees, very helpful! I will be going back!