Jiffy Lube

Nov 28, 2024

Scott and his team was amazing, appreciate the quick and kind service

Nov 14, 2024

I would've given a 5 star but I had a tech that was being trained and it showed, no offense, while watching him he did the oil and filter right, but even as the check in guy told me they would check and top off all fluids, that didn't happen, and it was even printed on my receipt that it was done but I still like Jiffy lube.

Nov 14, 2024

Highway robbery. Not only they acted like they are doing me a favor to do an oil change. They quoted 167.99 for 8.3 quarts of synthetic. That’s highway robbery. Going rate is $95 everywhere else. Also they are not doing inspections anymore.

Nov 07, 2024

Last week I took my daughter’s car into get an oil change for her. Unfortunately while the team started to do the oil change on her 2011 Mini Cooper a plastic piece from the engine broke off. It wasn’t the fault of anyone at Jiffy Lube and they showed me how the part was old and had been disintegrating . This did change how my afternoon looked as I had to leave the car with them. Stan explained what happened and quickly found the part at Mini of Austin and drove up himself to get the part. Several hours later the Mini was fixed, the oil change was done and the filters were changed. Unfortunately I couldn’t get back to Jiffy Lube for about an hour after they closed. I asked them to just leave the keys on the back tire. I also asked if I could pay my bill over the phone but they wouldn’t take payment and were apologetic for what happened. I knew it wasn’t their fault, in fact they probably did my daughter a favour fixing a part that was disintegrating that broke unexpectedly, yet they still took responsibility and went above my expectations. When I arrived to pick up the car Stan had waited to ensure the car got back to me safely as he was uncomfortable leaving the car in the area after they had closed. I know this was a tough afternoon for Stan but he went out of his way for us. I am SO appreciative and grateful for the customer service that he showed us. He truly went above and beyond. I am very thankful!

Nov 05, 2024

10/10 service. Scott was super helpful!

Nov 05, 2024

Great customer service. Transmission fluid exchange dine in under 30 mins.

Nov 05, 2024

Great people! Very professional.

Nov 05, 2024

Great place

Nov 05, 2024

Had the best experience as always. Quick but also thorough to make sure my car is all set until the next time!

Nov 05, 2024

I have taken many vehicle here for many years. Always a great crew working there.

Nov 05, 2024

It really is bonkers to leave a Google Review for your oil change place, but I have such a good experience at the Jiffy Lube on Riverside each time I go. Everyone is always extremely friendly, knowledgeable, and efficient, and they all seem like they enjoy working together too.

Nov 05, 2024

Jesse and Daniel were amazing! They were so kind, professional and knowledgeable. They walked me through options and educated me with my oil change and some technical issues I was experiencing with my car. They were transparent and super helpful! Highly recommend both of them, best experience I’ve had yet with the company and the Oltorf location!

Nov 05, 2024

My SUV had been in the repair shop for the last month so as soon as I got it back, I took it to get inspection for the (09) registration sticker. It was a Saturday and, despite this location not doing inspections on Saturday, Kristie made room to get mine done. I was in and out within 15 minutes. They are considerate and efficient. I'll definitely be going back to this location even if we move further away.

Nov 05, 2024

My favorite Jiffy Lube. Quick and easy. It’s a “well oiled” operation - pun intended! :)

Nov 05, 2024

My partner and I were visiting from New Orleans and noticed an oil leak in our 2020 Santa Fe l. This was the best oil change experience we’ve ever had. The customer service is outstanding and the manager (Scott) was very helpful knowledgeable. It was complete hands-on —- nothing like we’ve ever experienced! You won’t be disappointed! Love this guys!

Nov 05, 2024

Quick friendly help

Nov 05, 2024

Scott and the entire team was great to work with, excellent customer service, fast and efficient…quality service.

Nov 05, 2024

Scott was an absolute legend on my jeep compass. The whole team made sure everything was smooth. Will be back! Thanks guys

Nov 05, 2024

Scott was incredibly helpful, and provided very quick service

Nov 05, 2024

The staff is great here very kind! everyone I spoke to was so nice! they helped me with getting an oil change and even gave me a boost! I ended up getting some other services as well due to their hospitality! This was my first time here and I will definitely be returning back

Nov 05, 2024

This place is excellent! I would definitely recommend this place for a quick oil change. Super impressed!!

Nov 05, 2024

Wes scott was super helpful! Very fast oil change!! Thank you!!

Oct 05, 2024

Always fast and quality service at the riverside location!

Oct 05, 2024

Best Jiffy Lube I've ever been to. Professional. Polite. Got my car done quick. I will be back for sure.

Oct 05, 2024

Christy was excellent! I appreciate her and her whole crew. Quickest oil change ever

Oct 05, 2024

Great service!

Oct 05, 2024

I love this location, they are super nice and helpful!!

Oct 05, 2024

Incredibly fast and courteous service. I will definitely be back!

Oct 05, 2024

I’ve been here previously and returned for a simple oil change. The second experience was ended with me returning to my vehicle only to find a mess on my carpets, do you not have the paper mats???

Oct 05, 2024

I’ve experienced the best service and care of my life at this Jiffy Lube. Stanley Fields went above and beyond to help me when I was unable to drive my car he even offered me one of his spare cars so I could get to work while mine was being serviced. The entire team was incredibly kind and took the time to explain everything to me, making sure I fully understood what happened and how to prevent future issues. It’s never fun dealing with unexpected car problems, but they made sure I was well taken care of. From now on, I’ll be going to Jiffy Lube for everything!! Thank ya’ll so much!!!!!

Oct 05, 2024

Scott was so helpful in getting my oil changed quickly and efficiently! Great customer service and such a friendly staff!

Oct 05, 2024

Scott was very thorough, quick and great at multitasking!

Oct 05, 2024

This place was easy and helpful. The customer service was good, the service was very affordable, and Scott was very helpful. 5/5