Jiffy Lube
5
4
3
2
1
Review highlights
"Professional and welcoming staff. Fast service at a very reasonable price. Excellent current magazine choices in waiting room and Keurig coffee too."
"Honest and Friendly Staff with Good service, Quicker then I expected."
"A 4 for fast service but price higher than other in and out oil change service."
Overview
Categories
Oil change service, Brake shop, Tire shop
Directions
216 Eastway Dr
Charlotte, NC, 28213
Phone number
Call: (704) 979-4401Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM
Description
Jiffy Lube is a leading provider of oil changes in Charlotte, NC providing preventive automotive maintenance. Whether you need an oil change, brake services, battery replacement, fleet services or tire services, our trained auto technicians provide industry-leading car maintenance in Charlotte to help keep you on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!
Reviews
Dec 05, 2024
The service was prompt and efficient
Nov 15, 2024
Expedient, personable, trustworthy service.
Nov 15, 2024
I don't live in the area of this Jiffy Lube but I travel all the way here because the customer service is always top-tier, efficient, and done in a timely fashion. I don't have a long wait when I visit. I will always visit this Jiffy Lube. Thanks for the great service.
Nov 15, 2024
Poor Customer Service. I’m so upset. Not only was I referred to this location from the Jiffy Lube in Matthew-Mint and they communicated directly with the manager at this location informing him I was in route from Matthew to him which took 38 minutes. I arrive in that exact time and the manager said he let his mechanic go 15 mins ago because it was slow. I said “but you know I was coming and in route“ all he did was apologize. I also learned that all three locations thag failed me are independently owned but under the same franchise owner CISA Lubes NC, LLC. I called in a formal complaint. In my 7yrs of consistently usinf Jiffy Lube in Germantown, Maryland I’ve never had an issue. I’m so pissed.
Nov 15, 2024
The employees seemed friendly, provided quick efficient service, and the location was ideal.
Nov 06, 2024
Drove in from Atl and needed an oil change. We to this location and Shane and the young man Sy were awesome! Thanks!
Nov 06, 2024
Its a great experience doing business with jiffy lube
Nov 06, 2024
Today 4 fantastic, helpful, and professional young men changed my oil, put air in my tires, and topped off all my fluids in less than 10 minutes. They were fast and friendly. I appreciate you guys!
Nov 06, 2024
My experience was very pleasant . I received a oil change I like how they allowed me to see what my car needed before they charge me anything. Some places don't allow the customer to see what they are doing.they knew what I needed for my car. The restroom was very nice and clean The garage was in order and very neat. Loved the waiting Area Very clean and Smelled so good 💖 the staff was very friendly. I was so happy to see the young man being productive and doing a beautiful job. very respectable to The manager Mr.Shane .I like how he took his time and did not RUSH to put on The my new tires because I knew some of the lugs was hard to get off but he didn't complain 🤝🏾. My Husband and I was very happy and we will be back. Thanks 🙏🏽🛐✝️
Nov 06, 2024
Sy was so nice great customer service and with a smile thank you Sy for a great experience
Nov 06, 2024
Terrible the guy working the place tried to pull a fast one on me
Nov 06, 2024
This team provided top notch service with a smile.
Nov 06, 2024
the young man who help me with my car made me feel like it was a luxurious experience..very attentive I felt pampered until I walked inside the waiting room and it was filthy...but yes every time they take great care of me..5 🌟 s!!
Oct 06, 2024
Convenient, timely manner, pleasant.
Oct 06, 2024
Great service
Oct 06, 2024
They guys were all so nice , they didn't try to over sell. It was fast. I definitely will go back to that one! Thanks Guys!!!
Oct 06, 2024
Very friendly and knowledgeable!
Oct 06, 2024
Came in for oil change and Shane was so helpful and friendly. I'll definitely be a repeat customer! Excellent service!
Oct 06, 2024
Seems like young kids working but it wasn’t line how Jiffy use to be. Didn’t check my tires, vacuumed or nothing. Just wanted to upsale for oil change service.
Oct 06, 2024
Silas was a great help. He gave me all the information I needed for the next time I come as well as when I should come. Sometimes hearing out loud is just as good as reading it. He was a big help. I’m truly satisfied with the service.
Oct 06, 2024
Staff was very informative and service was great.
Oct 06, 2024
The experience there was terrible and the techs and management were very incompetent, rude and unprofessional, they failed to put my oil plug on correctly and try to tell me my vehicle already had this problem when I brought it in and insulted my intelligence, as if I’m going to drive my car off with leaking oil, and try to come up with a reason I should replace my oil pan just because I had high mileage, but caused the oil plug problem on purpose, and the manager got cocky and said to me not to bring the car back, now why would I go back when I thought I was going to have to get my son to come tow it back home.
Oct 06, 2024
The team was very professional and very friendly. They helped me learn more about my car than I knew. Money well spent!
Sep 06, 2024
Professional and effective service. The team there had good energy and was very knowledgeable.
Sep 06, 2024
Professional and welcoming staff. Fast service at a very reasonable price. Excellent current magazine choices in waiting room and Keurig coffee too.
Sep 06, 2024
The young man wS very polite and knowledgeable
Sep 06, 2024
Took forever to change oil and catered to young lady in bay next to me v/s my car repeated customer. 3 people on one car and was told first come first serve even tho we pulled to bay at the same time.. so my car sat untouched for 23 mins.. wont be back or at least that Location..sadly