Jiffy Lube

Dec 02, 2024

I've been here 3 times , 2 inspections , 1 oil change. All 3 times they were quick, and friendly. They are a pleasure to deal with.

Nov 21, 2024

I highly recommend this location of Jiffy Lube. The guys are AWESOME!

Nov 14, 2024

Went to Jiffy Lube today to get my car inspected. Service and attention to customers were great. My biggest concern is that there were no water cups or water for the entire staff to drink! I asked multiple employees about the water and water cups just to find out it's NOT available. We are in Texas it's HOT employees should have access at work for water especially when working in the heat. Please fix this asap! Jiffy Lube makes too much money to NOT provide basic essentials like water to their employees.

Nov 05, 2024

Looked for any and every reason to fail my vehicle. Poor customer service and long wait time. Don’t recommend

Oct 05, 2024

15 minute oil change?? Not even close. I was there for an hour. Don't advertise it if you can't do it.

Oct 05, 2024

Everytime I go to this location the store is always very clean and the workers always have a smile especially gage he’s been very helpful with today’s service got me in and out with in 15 minutes

Oct 05, 2024

Good but seemed very expensive for oil change on F250 with T4 Rotella. $241 most I've ever paid for an oil change.

Oct 05, 2024

Great work and Great people service! I would recommend them to everyone.

Sep 05, 2024

Awesome customer service and care. Huge shout out to Ian and Carson. Thanks guys!

Sep 05, 2024

Cost was above average. Service was typical time, and employees were of typical help. Advice on additional services seemed ridiculous. I think all in, I was only at the place 30 minutes. (That included a 10 minute wait for the vehicle ahead of me). I think mentioning a flush at 60k is a joke, but I was told that I could "really benefit" from one. Costed $104 for full synthetic in a 2018 Honda Accord.

Sep 05, 2024

Great customer service and fast

Sep 05, 2024

Terrible! I went yesterday to get my state inspection done and “The inspector was helping other people” so I was asked to wait. No big deal… but 45 minutes later I was told I would not be able to get it done because the inspector wasn’t feeling well and was going home. They said come back tomorrow and we’ll do it for free. I show up the next day just to be turned away cause there was no state inspector there. No offer for resolution, just said they couldn’t do it. Never going there again.

Sep 05, 2024

They had a no wait 15 min oil change sign outside on the curb. I pull in and had to wait lol no biggie. I asked the lady who pulled me in if they could also check my brakes. Of course once you in there they find something else. Uh ma’am your air filter needs to be replaced and at 100,000 miles your radiator needs to be flushed.. I’m like ok fine do all of that as long as my squeaky brakes get checked. I go in bc u can’t be in your car while they perform the radiator flush and again I say can you make sure my brakes get checked. So now I’ve asked 2 different people and one person twice. They come in with the bill I ask has my brakes been checked? The guy looks at me with an attitude and says no no one told me to do that. The lady whom I originally told said she told them twice. At this point I’m just ready to pay and leave. Guess I’ll take it to brakes plus Monday.

Sep 05, 2024

Went three times to get an inspection done and on repeat the inspector was on break or away so i just went elsewhere

Aug 05, 2024

*followup* they asked I contact them from below response. I sent in information two weeks ago and they have not responded. I literally called and asked if they had had an inspectora d they said he’d be there there till 5. I said I’d be there in 10 minutes as I was driving there. As soon as I pulled in at 4 they said he left and to come back tomorrow. This is after leaving a different jiffy lube who we normally use whose inspection machine has been down for two days. It’s like they don’t actually like loyal customers ffs. It takes a lot of get me pissed but come on I really hate when my time is wasted.

Aug 05, 2024

2 years ago when I went to this Jiffy Lube they left my splash guard off and when I went back they left a bolt out when they installed it but this time when I went back to get my oil change they seem to have a whole new crew and they did a excellent job I will go back to them again

Aug 05, 2024

Be careful going to this location because they will charge you for things you said not to do such as changing to more expensive oil, Wipers, cabin filter. Etc. without asking you even tho you just told them what you wanted and no other changes.

Aug 05, 2024

I had them check the air pressure in my tires and tell me what it would take to get my timing belt changed. They seemed very friendly.

Aug 05, 2024

I requested full synthetic 0w-20 ( face to face). When I got home and saw the invoice, I saw they put in 5w-20, without asking or informing me of the substitution. I verified with them during a subsequent phone call that they did have 0w-20 in stock, so I don't know why they decided not to use the weight I requested without telling me, especially since the reminder sticker on the windshield from the dealer also said 0w-20. They refused to replace it with my requested weight. I understand mistakes happen, but when they refuse to make it right it says a lot about how they do business. I won't be coming back.

Aug 05, 2024

They do not have an inspection station

Aug 05, 2024

Very helpful, Informative & attentive!

Aug 05, 2024

Waited 10 minutes for someone to come tell us we were to bring our vehicle to the back. (There were no signs stating that.) Then to be told that their technician left for lunch. (While we were waiting for service, apparently.) We waited nearby for him to return only to be told that he was now busy with something "more important" than my needs. The funny thing is, when my husband brought my vehicle for the same thing the year before, they did not treat him this way. The office was clean, and one technician was kind instead of rude, or it would be one or less stars. We won't be returning.

Aug 05, 2024

great place

Jul 05, 2024

Been living in this area for a decade and usually try them first for inspections. Sadly, the inspector is never there on the first try and it ends up as either going back later or going elsewhere. Not sure why they would not have more than one inspector and/or have the inspector there during the busy times when folks would need said inspection. The last few times (have 3 vehicles) it was lunchtime or around 5 PM. Unfortunately, they will now be a backup if ever needed from here on out.

Jul 05, 2024

Excellent customer service by Gen Mgr Adam and his crew on 7/4, that is how you win loyal customers.

Jul 05, 2024

Excellent service and honest recommendations for future repairs. Pedro is the guy to see. He won’t sell you something you don’t need, similar to others I have had experience with. Will definitely be back.

Jul 05, 2024

Fast and efficient. Great team!

Jul 05, 2024

Good crew, highly recommend.

Jul 05, 2024

Great service!!

Jul 05, 2024

Please post times when inspections are available. I have been to this location several times. First time, he called in so I was told to return the next day. The following day I was told he left for the day so I couldn’t get it inspected. The following time I was told he was going to lunch but that I could go to kiwi kar on Denton highway. I visit this location because of its convenient location but it’s not convenient when you have to keep returning. Will not be back.

Jul 05, 2024

Very nice staff and very understanding. Gets the job done !!

Jun 05, 2024

I got my inspection done and was in and out in less than 20 minutes.

Jun 05, 2024

called ahead to see if they can inspect my car (it’s raining), they advised yes and told me to come by. Arrived and then immediately told to leave because it’s raining. Poor communication and wasted my time