Jiffy Lube

Dec 01, 2024

Great service and price!!

Nov 06, 2024

Excellent service

Nov 06, 2024

Jiffy Lubes in the region are extremely dishonest based upon my experience. But if you don't know anything about cars, you won't catch them. They are so dishonest that I had to pursue a conversation with the regional manager as I have never been that shocked. In my opinion, you can not send family members here and trust they will be treated fairly or honestly. And sadly this location is one of many franchise locations all owned and trained by the same group. So you have to watch out for all of them. SUMMARY: They implied that certain work was required to pass state inspection. It was not. They knowingly threw away an expensive re-usable / cleanable filter in order to up-sell cheaper filters. When I initially spoke to the manager about this he readily admitted that they did all of this knowingly. So it wasn’t just incompetence. They consciously made that choice to be shifty. And to top it off, they didn’t properly re-assemble things they took apart and it caused a problem with the engine and generated an unnecessary check engine light. DETAIL: My wife went to Jiffy Lube for a state inspection when our preferred place down the road was not open. To up-sell additional services (they call a courtesy) they check your cabin air filter and your air filter, WITHOUT asking. This is not part of state inspection and is not required. But the “manager” presented it in that context so a less knowledgeable person would think it was required in order to pass the state safety and emissions inspection. My wife agreed to change the filters because she just moved here and had no knowledge of what a state inspection involves. What made it worse, was the cabin air filter is a cleanable and reusable K&N filter that is quite expensive. There is a HUGE sticker that says so in the glove box and again on the filter housing behind the glove box. (See photos.) Reputable shops would simply remind you to clean that filter. But the Jiffy Lube “manager” knowingly did not tell my wife and he threw away that re-usable filter to replace it with a disposable filter. When I spoke to him later, he acknowledged that he saw the sticker, and that he knew the filter was re-usable and expensive. But he was very smug that he had left that information out when talking to my wife. He said, “I asked her if she wanted to change the filter and she said yes.” And to top it off they didn’t even put the glove box back together. They literally threw the actuator arm back into the glove box. (See photos.) When they replaced the air filter under the hood, they didn’t properly close the air box so there was an air leak and unfiltered air and dirt were allowed to get into the car and set off the check engine light and require the mass air flow to be cleaned. All of this happened because they wanted to up-sell some cheap air filters. All the regional manager did was apologize for the dishonesty. I'm out time and additional money. How can you operate a business like that? I highly recommend you avoid this place and all the Jiffy Lube franchise locations in the area.

Nov 06, 2024

My belt kept popping took it Several different mechanics shops still it popped my Uber driver told me to go to jiffy lube I did Mr Maxi took his time locating the problem he ran into another problem but he didn’t stop he Figured out the issue and went out of his way to solve the problems I strongly recommend Mr Maxi as one of the best mechanic that I used

Nov 06, 2024

The guys are always so friendly and courteous! Hard working crew! Always a pleasure stopping by!

Oct 06, 2024

Good service,very helpful information.

Oct 06, 2024

The service was excelent,thanks so much.

Oct 06, 2024

Excellent new employees , very helpful 👌

Oct 06, 2024

Very professional

Sep 06, 2024

Always a quick and throughout job thanks you guys for another ready oil change.

Sep 06, 2024

Excellent customer service.

Sep 06, 2024

Fast and Easy in and out! Great service!

Sep 06, 2024

I've been 30+ years faithful, up and down with great service, never ever a serious issue, right now it's at its peak so Smooth operation, I'll catch her name cuz I'm there all the time, but excellent service.

Sep 06, 2024

Quick and easy state inspection. Nice service

Sep 06, 2024

Service was fast and efficient. Great customer service, friendly, knowledgeable and accommodating.

Sep 06, 2024

Went in for an oil change and inspection. I was in and out in no time at all. The shop is well operated with the focus being on getting customers in and out quickly and efficiently.

Aug 06, 2024

Perfect team

Aug 06, 2024

I came in needing to get my oil changed and left spending a lot less money then I expected. Wait wasn’t too bad either at most maybe close to an hour. Given a coupon too for being a first visit too and that was far from my last!

Aug 06, 2024

Very kind and knowledgeable staff.

Aug 06, 2024

quick, efficient

Jul 06, 2024

I always come up to this JiffyLube. They are super friendly & informative. Today, I had to replace several fluids, and the staff showed me the colors of the brake & transmission fluids with a litmus test, demonstrating that it was time to make a change. I will definitely be back for my needs in the future

Jul 06, 2024

I only went to Jiffy Lube because my regular repair centers emission machine was being recalculated.

Jul 06, 2024

I've had 2 oil changes at this location. BOTH times oil has leaked all over my driveway! First time was due to the filter being over tightened and damaging the O ring. We will find out why this time at 8am when they open. I'm not talking about a spot of oil. The first time it was an 18 x 18 inch puddle. This time it is even larger at 24 x 36. That is a lot of oil leakage!!!! 2nd time I am going to have to have my driveway cleaned! Avoid the failure that is this location. Update... exact opposite thing. Tech said the filter was not tightened properly, allowing oil to leak. I was told the filter is in a difficult place to get to.... it's a Chevy Suburban. I can see the filter, and it is very accessible. I was told I needed my break fluid and transmission fluid flushed. Uh... no. You can't change my oil without damaging my driveway, and you want me to allow you to change my brake fluid??? Thanks, but I like stopping when needed.

Jul 06, 2024

Wonderful, kind service for a senior citizen.💕

Jun 06, 2024

As always… Love me some Max, he’s amazing! Always leave me satisfied and unworried! And even left me laughing til my side hurt today!

Jun 06, 2024

Definitely know what you need before you go here but good service otherwise.

Jun 06, 2024

Rocky and the crew were great people.

Jun 06, 2024

The guys at my Jiffy Lube are outstanding gents. I appreciate them greatly. Fast and excellent service.