Jiffy Lube

Feb 06, 2025

I have had very good experiences with Jiffy Lube in getting my car serviced.

Feb 05, 2025

Very quickly! No appointment! Very cool!

Feb 03, 2025

I came in today for an oil change and they were quite busy. No trouble, I would wait. 35 minutes later and still nothing. Now I don’t blame them for being extremely busy and potentially understaffed. But in that entire time no one ever acknowledged me, no one walked up to even say “it’s going to be a long wait” nothing. That was frustrating. I ended up leaving because it seemed no one was ever going to come over

Jan 31, 2025

Felt it right and important to leave a review for the fine folks at this Jiffy Lube. Super polite and friendly, they never fail to fix whatever issue I may have (like today, when my left turn signal went) and they always replace car fluids and put air in tires for absolutely no charge. The Jiffy Lubes I've been to in LA and Seattle are all excellent, but without fail, this one on La Brea is the absolute best Jiffy Lube of them all!

Jan 17, 2025

Damian and the team were awesome

Jan 07, 2025

I am planning a big road trip during the holidays and wanted to make sure my car is in good shape before the departure. I am car illiterate, so I don't even know what to ask or look for. I showed up today and Alberto was more than helpful. He gave me a step-by-step breakdown of the current condition of my car and what needed to be done and what to look out for. He was efficient, kind, and incredibly helpful. Was a great experience at Jiffy Lube today.Thank you Alberto!

Jan 07, 2025

Waste of time. First they said $120 for my car’s oil change then increased to $166 and wait time was 20 minutes when it was my turn they took an other car instead of mine. Totally Noe wasted my time.

Dec 07, 2024

Alberto was awesome! Fixed the issue I was having with my heater in just a few minutes!

Dec 07, 2024

Came in for an oil change - was told it would take 30 mins. It took 2.5 hrs!!! Never again.

Dec 07, 2024

Good service but lack of final maintenance procedures.

Dec 07, 2024

Muhammad and his team provided outstanding service while servicing my car for an oil change. Muhammad was friendly, concise and made me feel valued as a first time customer. Thank you again for your professionalism and forgive my GSD for fussing at you. 🫤

Nov 07, 2024

Great expertly employees were very professional.

Oct 07, 2024

I have gone to this Jiffy Lube a couple of times now and will continue to do so. I don’t know much about cars, but they are always so informative and kind and willing to work with you to ensure you understand what needs to be done and prep you for what may be done in the future (which is important for me so I can prepare for the future expense). Their pricing is fair, their staff is great, they have a quick turnaround and are thorough.. and they are open on Sundays. 10/10 recommend

Oct 07, 2024

I would give this place 0 stars . Came in am to this shop because my car when I drive over 40 miles per hour and I break it shakes . So I asked if I can change the breaks or the routers . They told me we will check the car then will tell you what it needs . I left the car and went to open my business . I got over 4 calls , each call asking me to fix something else . In these 4 calls I was very clear , I said all I need is to fix what I came for , the person kept saying need this need that I was like sure how much ? He said 753$ I said done ! Do it . I picked it up they said you need to change the tire , because it’s different size and do tire balance . I said ok. I paid and took the receipt, it was 385 $ for some parts and labor and 200 $ for tire balance. So if you want me to change the tire and do tire balance again why would you do tire balance to my car ?? Anyway I went and changed the tire somewhere else and did a tire balance that costed me 80$ only . And car still shakes . And now it worse than before . Do not go there for any mechanical issues guys . Manager was like I can’t do nothing. We scammed you and it’s done . He was big guy with food in his mouth . What a service. But I am talking to my lawyer now for this

Oct 07, 2024

Simply needed air blown through a clogged tube, but the “master technician” was the apparently only person who could do this and then he left the shop for 2 hours.

Oct 07, 2024

Such a wonderful experience at this location. Kind, efficient, and fast service. My car needed fluid and air in tires and I was helped immediately and done within ten minutes. Dulce was very kind!

Oct 07, 2024

Thanks jiffy lube best service

Sep 07, 2024

Love this place, everyone one is super nice, wouldn’t change this location. :)

Aug 07, 2024

Everyone at this location were very kind and helpful; not to mention how quick the service was for a synthetic oil change!

Aug 07, 2024

Terrible job

Jul 07, 2024

Usually not one to complain as this has been my go to spot. All the guys are super sweet besides Jose. He was pretty condescending. I’ve never seen him there so maybe he’s new. But he decided to mansplain and then quoted me a price and then charged me 20 dollars more. 89.99 went to 109 and when I asked why and said I’ve been here so many times I haven’t been charged this. He explained the liters in my car which I knew. And I still followed with you still quoted me a specific price and I’ve never had an issue. He ignored me and said so you’re paying with card? I usually love this spot. But I won’t be returning if he’s there when my car is there.

Jul 07, 2024

We have been coming to this jiffy lube location for 2 years and always have outstanding service. Efficient, clear and well done. No.funny business!! Highly recommend!

Jun 07, 2024

Closed early. Not a good experience.

Jun 07, 2024

Great customer service

May 07, 2024

Don't go. I was there 2.5 hrs for an oil change!!!!!! They didn't have the right sized part to remove the cap to the oil filter, so I had to come back a couple days later, after they ordered & received the part, to come back so they can change it. I'll never go there again.

May 07, 2024

I took my car to jiffy lube on labrea for a quick oil change that ended up taking over an hour. As I left the jiffy lube, I noticed a difference in my cars performance. Made it home but had a gig that night and went to crank it up and it wouldn’t start while making the worst noise any car could make. Come to find out, my car had NO OIL whatsoever. The stick was dry as dirt. I am now dealing with engine issues as a result of jiffy lube messing up my oil change. Took it to another mechanic and they said I should take it back to the people who broke it. Well jiffy lube has now had my car for over 3 weeks. Everyday they tell me that they will start repairs tomorrow and when tomorrow comes, my car has still not been touched or serviced. They are making me pay for all the repairs and parts as a result of their mistake. I’ve already spent over $300 with jiffy lube just to have my car stuck at their location and not receiving any attention. I highly recommend not going to jiffy lube. One of my biggest mistakes this year. I still don’t have my car by the way. UPDATE | APRIL 18, 2024 I still don’t have my car back from jiffy lube. This is all a result of an oil change gone wrong. My car was perfectly fine before getting that oil change done. Jiffy lube contacted me on Sunday (April 14, 2024) to tell me they could no longer service my vehicle and asked me to come pick it up. I’m still trying to figure out how and why would I drive a broken car away from the technicians who broke it. This was very upsetting news and I immediately asked for the manager. I was advised that his leadership had been overstepped and that I should have not received that call. He ensured to me that I would receive a call on Monday of updates. It is now Thursday and I haven’t gotten any calls from jiffy lube. I’ve been missing out on gigs, being a freelance photographer here in LA and needing transportation to my many gigs a day. I’ve been using public transportation but unfortunately I can’t get everywhere fast enough being on a bus schedule. Still being patient with jiffy and hope to hear back from them soon.

May 07, 2024

I was told the wait would be 30-40 minutes but they didn’t get to my car until over an hour later. They said the brake and coolant fluids were low and recommended I pay extra to fill them up but I declined. I checked the fluid levels myself later and saw they were perfectly fine, either at or near max levels. That would have cost me over $150 more. He also recommended I change my cabin air filter, the same filter I replaced myself less than a year ago that is still in perfectly fine condition. I understand this upselling is part of JiffyLube's business model, but it shouldn't involve straight up lying.

May 07, 2024

Phenomenal service from Sazo!!!

Apr 07, 2024

Fast service. Very kind and knowledgeable employee's!

Apr 07, 2024

My experience with Jiffy Lube was extremely disappointing. After dropping off my car for a routine oil change and tire rotation, I was shocked to find that upon driving away, my car began rattling uncontrollably. I promptly returned to Jiffy Lube, where they took an hour to address the issue. However, the nightmare didn't end there. As I was almost home, my car abruptly stopped and began smoking. Frantic calls to Jiffy Lube resulted in a delayed response, and when they finally arrived to retrieve the car, they assured me it would be ready first thing in the morning. Despite their promises, I found myself still waiting at 4:30 PM, with no word from the manager. It wasn't until I demanded to speak with the manager that any action was taken. This level of incompetence and lack of accountability is completely unacceptable. Not only did Jiffy Lube fail to fix the initial problem, but their inability to communicate and meet deadlines has left me stranded and inconvenienced. I would strongly advise against entrusting your vehicle to Jiffy Lube for any service. Not to mention.... im 9months pregnant and without a car.

Apr 07, 2024

The manager , Galen is very nice and made sure my car was serviced to my satisfaction.

Apr 07, 2024

They were very helpful