Jiffy Lube
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Review highlights
"In and out came 15 minutes before closing and they got me taken care of"
"Quincy and staff helped me solve a problem the local mechanic had no idea."
"Just went back to this place, still amazing service and people!!"
Overview
Categories
Oil change service, Tire shop
Directions
5171 Poplar Ave
Memphis, TN, 38117
Phone number
Call: (901) 683-9420Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
7:00 AM - 5:00 PM
Description
Jiffy Lube is a leading provider of oil changes in Memphis, TN providing routine automotive maintenance. Whether you need an oil change, windshield wipers, filter replacement, fleet services or tire rotation, our trained auto technicians provide industry-leading car maintenance in Memphis to help keep you on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!
Reviews
Nov 28, 2024
Keith and Ben were so sweet and professional!
Nov 28, 2024
Quick and easy oil change!
Nov 28, 2024
Quick, easy and good customer service
Nov 05, 2024
Fast and friendly service
Nov 05, 2024
Great experience! Great service & very fast oil change
Nov 05, 2024
Great service very nice Charles,Keith, & Tim very excellent people. 20/10⭐️
Nov 05, 2024
Great service, friendly and efficient!
Nov 05, 2024
Great staff, extremely professional, and they do quality work fast! The only place I go in Memphis to get my Jeeps oil changed. Highly recommend!
Nov 05, 2024
I am using a good friends vehicle whom is very sick. I chose this Jiffy Lube because it was very close to me. I pulled up and was directed unto the proper space..... perfect. Go inside. It took 15min to do the oil change. Me..... l'm excited about it all. all is well. Got the bill, paid for it. When I got home and unfolded it to send a pic of it to my friend, I noticed it said; tranny leak, Excessive oil leak! Leak transmission Now, I'm annoyed cause, why didn't they explain this to me so I could address/ know about it immediately? I can ask questions about their report. Now I'm me this is unprofessional to diagnose major problems and not even care to let the customer know what problems they found out. Considering these problems are detrimental to the life of the engine, it just feel like meh.... not our job. Dithered between 3 and 4 stars its 3 1/2stars. But since I cant3do that.... I'm going with 3 stars. Sorry for all the emoyees that day, but you meed to let customers know when they have a life saving problem with there engine. I hope this is a one off cause, I really liked this plac. Other than this, all was good.
Nov 05, 2024
Keith and Ben gave me great great service and I will be back
Nov 05, 2024
Quick, easy, efficient! Dink + the other staff members were very friendly!
Nov 05, 2024
They did a excellent job
Nov 05, 2024
Tim and Keith did an awesome job taking care of my car! Great place for service!
Nov 05, 2024
We went to Jiffy Lube on Poplar Ave today!!! Keith, Ben, and Latavius were excellent! Their service was fast, friendly, and we will definitely be back!! 100% recommend!!
Oct 05, 2024
Great experience, highly recommend . Service was quick and efficient for my busy schedule.
Oct 05, 2024
Great service!!!
Sep 05, 2024
As someone who has always had anxiety about car maintenance, I can gladly say that these folks took wonderful care of me and my 425K mile Tahoe. I loved that they had two ladies working there, too! They were so kind and helpful, working as a team. I’ll definitely be back for additional service!
Sep 05, 2024
Charvell and Co were great. Got me in and out in no time at all.
Sep 05, 2024
Very friendly staff, and the oil change was indeed rather quick. Will come back here again.
Sep 05, 2024
Very unprofessional, 1 lady showed up to work late. Then she acted like she didn't want to be there. They charged me for coolant after I told them I didn't want it. Didn't check any other fluids, didn't check tire pressure, nothing. The whole time they give you the feeling like they don't want you there lol. Plus over charge you, your better going to a dealership.
Aug 05, 2024
Char, the technician, was amazing and kind and most helpful! I would highly recommend.
Aug 05, 2024
Extremely fast and friendly crew at Jiffy Lube on Poplar. Great service. 10/10 will be back
Aug 05, 2024
Quick and easy. Technicians are dope.
Aug 05, 2024
This was my first time having ladies change my oil and I will always come back to this location as long as they are there.
Jul 05, 2024
Char and her team were amazing. Very professional and made me feel like a valued customer. 10/10 experience!
Jul 05, 2024
Great experience, kind and courteous service!
Jul 05, 2024
Started working on oil change without speaking to me or asking oil type preference or what services I wanted. Tried to charge 150 which is 3x local Take 5. Tried to stop them but they had drained oil already. Didn't like me being a problem so to get revenge on me, the left drain line open and took the cap. Within 2 days I had no oil in the engine and had to purchase replacement parts and take it to a mechanic. Honda Accord 2013 DO NOT GO TO THEM.
Jul 05, 2024
The wonderful ladies at Jiffy Lube were fast, nice, and understood what was needed. I would recommend this Jiffy Lube for anyone that needs a quick fix. Thank you!
Jul 05, 2024
This team was fantastic! I had been to 2 other jiffy lubes in Memphis that said they could not service me due to staffing or my vehicle was a fleet vehicle so they could not do any fleet today. This team on Poplar and White Station welcomed me with open arms! One of the employees mentioned he had just started and he gave great customer service. While a female checked me in and another man changed my oil and rotated my tires all in 15 min!!
Jun 05, 2024
Char was the best. Her and her team got me in and out quickly!
Jun 05, 2024
I always go to this Jiffy Lube for all of my car tune up needs. Service is fast and I feel like I'm actually listened to and respected when I have questions or concerns.
Jun 05, 2024
We've had multiple oil changes here in multiple vehicles. It has always been great.