Jiffy Lube Multicare
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Review highlights
"Fast and knowledgeable."
"Excellent auto Service and above par customer Service by Manager and staff!"
"Nick and Mac they are great, good service, good price and good deals"
Overview
Categories
Oil change service, Brake shop, Tire shop
Directions
8025 W Broad St
Richmond, VA, 23294
Phone number
Call: (804) 346-0999Website
View websiteHours
Sunday
10:00 AM - 4:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Jiffy Lube is a leading provider of oil changes in Richmond, VA providing preventive automotive maintenance. Whether you need an oil change, brake services, battery replacement, fleet services or tire services, our trained auto technicians provide industry-leading car maintenance in Richmond to help keep you on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!
Reviews
Nov 14, 2024
All Jiffy Lube Service Centers should be put out of business/closed/shut-down...banished from America. They do more damage to customers vehicles than "good service" and will end up costing you more money in the long run. Bring your vehicles to the dealership or a reputable shop that has more experienced technicians instead of kids/"hack-techs" just making a paycheck. Best way to tell quality of work at a Jiffy Lube....is to COUNT THE OIL TRAILS COMING OUT OF THE SERVICE BAYS. I've been an Automotive Technician for 30yrs and I've seen better work done in a gravel driveway on jack-stands than these clowns are far capable of.
Nov 14, 2024
They were expedient friendly and competitively priced. Convenient. Great morning team on the day of my oil change.
Nov 05, 2024
Brought my car in. They told me it would be a $106 full synthetic oil change. I politely told them I could do it myself for half that and prepared to leave. They asked if I had a coupon and I said yes, $26 off an $86 synthetic blend. We agreed on the synthetic blend. My final bill (with an extra 0.8qts of oil) was 104.18. No coupon was ever applied. Obviously they're here for convenience. But I got scammed within the fog of convenience. At least the stealership won't give you a paper filter Tl;dr scam oil change franchise
Nov 05, 2024
put a hole in my oil pan, leaked all the oil out. went to 3 different mechanics and spent $1000+ only to find out there was no oil in my car. terrible experience
Oct 05, 2024
the whole crew was great and attentive and went out of their way to help me in a pinch and get me back on the road asap. they even stayed a few minutes after their closing hours to finish up on my car! incredible service!
Mar 05, 2024
Fast and knowledgeable.
Mar 05, 2024
The service was quick, but I feel like the tech didn't fully explain the difference in the oil change and prices, but he was nice enough.
Dec 05, 2023
Always quality work and speedy!
Dec 05, 2023
I have already addressed this issue. But to recap, I was treated respectfully by admirable gentlemen.
Dec 05, 2023
I’ve been dealing with Nick for years and he’s been very professional and great to deal with.
Dec 05, 2023
8025 West Broad Street in the Westlake Shopping Center - this crew is fast and nice! Go see them!
Dec 05, 2023
Do not use this jiffy lube at 8025 W Broad St. As soon as I drove off their property my oil light came on. I checked under my hood myself and it seemed like the oil was overfilled. When I took it back to the store I asked why they had not topped off my fluids when the receipt says that's part of the service and why did my oil light come on immediately? When they checked they said it was a faulty oil filter and they didn't put winshield fluid cause they were out. They fixed my issues but I would not trust this business with my car care.
Dec 05, 2023
Excellent customer service. (2017 Subaru Forester)
Dec 05, 2023
I went in for an oil change and tire rotation. Once I left, drove to my next destination. Once I turned the car off and then on again, the traction and power steering light came on the AC went out, the car won't go out of 1st gear. I went in with no issues and now had to tow the car for $172 and pay for a mechanic to fix their error.
Dec 05, 2023
James was kind and courteous. The oil change was done quickly. Fantastic experience
Dec 05, 2023
Jiffy lube is pretty reliably good and prices are fair and service is so fast. Even better with the coupon!
Dec 05, 2023
Muy buen travajo y m rapido
Dec 05, 2023
Nick and Mac they are great, good service, good price and good deals
Dec 05, 2023
Quick & simple Guys were great!
Dec 05, 2023
The team recieved me promptly; explained to me about the whole process. They did the work on my car and had me put of there within a reasonable time. Awesome team!
Dec 05, 2023
These guys were some of the most genuine, kind and caring individuals. This is a great shop that you can trust. Knowledgeable is an understatement. They are gonna get you right for the right price. Hands down.
Dec 05, 2023
They were fast, friendly and I didn't have to wait.
Dec 05, 2023
They were very kind and efficient.. The guys worked as a team and I didn’t have to wait a long time …
Dec 05, 2023
Very polite and efficient. Promptly took my car into the bay. Didn't try forceful selling tactics but made excellent recommendations.
Dec 05, 2023
Well, unfortunately I stopped at Jiffy Lube last Saturday as there looked to be no wait to remove a nail from my tire. The hood was there was no wait the bad it cost me the next 3 hours of my day and a new $207 tire. After waiting 25 min for the tire plug and patch to be completed (by the way it was within the area recommended for patching) the manager came out and said they were unsuccessful and they couldn’t patch it but will put the spare on and I quote “ maybe one of the tire stores can use a bigger patch as the nail went in on an angle and when we drilled for the plug we went straight in and now the patch doesn’t cover). Well after visiting 3 other tire places one of them being discount tire (great place) they looked and confirmed whomever drilled the plug went in the complete opposite direction of the nail entry and made the tire in patchable and a complete loss. He also mentioned if they were to make a mistake like that they would provide a credit to a new tire. BTW tire was only a year only. So lesson learned not the place to go to get your tire repaired. Very disappointed. Larry
Dec 05, 2023
Decent spot 👌
Dec 05, 2023
Excelente servicio y cuidado de mis vehículos al 100
Dec 05, 2023
Excellent auto Service and above par customer Service by Manager and staff! Thank You!
Dec 05, 2023
Friendly, efficient, helpful.
Dec 05, 2023
Great customer service
Dec 05, 2023
I was taken right away, I didn't have to wait. The customer service was very good. I paid less than I thought to pay. 😊
Dec 05, 2023
I’ve been taking my trucks here for over three years. Fast and trustworthy…highly recommend!
Dec 05, 2023
Something went missing from my car.