Jiffy Lube

Nov 06, 2024

Jiffy lube ruined my truck!! NEVER GO HERE! I went in for an oil change which they did and then they asked me if I wanted my transmission fluid changed because it looked a little cloudy. I told them that I needed to get and oil change done because I was driving to Texas in a few days. I live 5 hours from this place. I drove home to Minocqa the next day and noticed my car was shifting funny. I immediately called the place to ask them why this would be happening and they said to go check it out at a mechanic. I could not get into a mechanic here for a few days and my car was continuing to get worse. I took it into the mechanic and they said I think it might need new spark plugs so they put them in. I dove to Texas and the shifting and a shutter sound got worse. I decided to check the transmission fluid to see if there was enough in there on the way back from Texas and low and behold it was running way below the cold. I added some in and continued to drive home once I got home I brought it into the mechanic who had told me my torque converter was shot and it is 2300.00 to fix. This Company did not put enough transmission fluid in and ruined my transmission. They will not pay for it they’re telling me that these cars have torque converter problems and they did nothing wrong. I am going to get a lawyer. Never go here! This place cost me $2300.

Nov 06, 2024

Location has always been great to me when it comes to their services! Very polite workers, great communication if anything else is needed in work ! Andres and Rick helped with my services today and were very polite and welcoming! See you again !

Nov 06, 2024

Pulled up at 245 and there were 2 cars in the bays. Guy told me it would be a while. I said ok about how long he says like 30 min and I said ok. 20 min later a different guy came out and told me it would be 30 min. I said ok. After 45 minutes the same 2 cars are in those bays and the guy comes out and tells me their computer crashed. Seemed like they just didn't want to do any more work that day.

Sep 06, 2024

A coworker brought a company vehicle in to this location for an oil change. The vehicle got assigned to me the next week. I noticed oil stains in various places I had parked the vehicle. The oil stains progressively got larger. I confirm with my coworker that vehicle never had any leaks while he was driving it. I brought the vehicle to a manufacturer dealership to look at the issue. Come to find out, the oil filter was very loose. The dealership tightened the oil filter, topped off the oil and washed off the excessive oil... all for no charge!!! No more oil leak!

Sep 06, 2024

Appreciate Connor and John for helping out today and being so friendly and kind! They even offered to order me a new cabin air filter to be delivered to their location. Fast and amazing service, thank you guys!

Sep 06, 2024

SERVICIO RÁPIDO EFICIENTE, BUEN TRATO SI NO HAY MUCHO PÚBLICO TE ATIENDEN DE UNA

Aug 06, 2024

I have had the worst experience with a lot of Papillion businesses. Thanks for Jiffy Lube and their GREAT team, it's NOT about location it's about the people that will make sure HONEST business is better than being crooked. I'm a single mom and thanks to them I was able to get my truck taken care of. Thanks team and wishing great success for all 3 of you.

Aug 06, 2024

Saturday morning and I pulled in around 930 am. The team was super entertaining and actually kept a conversation with me the whole time! No lines! I was in and out in 15 minutes! This was my first time at this location and it definitely will not be my last!

Aug 06, 2024

They are wonderful. 2 light came on low coolant and low tire. Coolant was fine but they topped it and filled the tires. No charge. They gave me peace. If you need anything go to them.

Aug 06, 2024

When I first got there I was the only car. Then another car pulled in after me. They told me to go behind a car that had been there for a long time and the other car got to pull in and get an oil change and filter change. Then another car pulled up behind that car and they allowed him to pull in and get a top off. I’m confused because it’s first come first serve. So why are 2 cars serviced before me? I waited about a hour which made me late for my other plans but if I had of been serviced first because I was there before the other cars. I have been a loyal customer since I was 18 but now at 30 I’m considering going elsewhere. I want to spend my money where I’m treated fairly!!!

Jul 06, 2024

Fast friendly and professional service

Jun 06, 2024

Awesome service! Professional and prompt! Customer service on point!

Jun 06, 2024

Good customer service

Jun 06, 2024

Good guys! Nice, efficient, knowledgeable, helpful! 5*👍

Jun 06, 2024

Had me waiting for 30 minutes to tell me they didn't have my type of oil when they up under my hood they should have told me from the get go.

Jun 06, 2024

I take my Honda here when I'm due for an oil change. They are quick, friendly, and informative. They don't try to upsell, and I can get in n out within 20min or so. My only complaint is paying $90 for an oil change. It seems outrageous!

May 06, 2024

Came in for an oil change and Karen got to me straight away asking for my information and informing me of the possible wait time. My hood got stuck after a fender bender and I feared they wouldnt be able to give me an oil change but connor and john were able to get it off and change it. Super happy with my experience at this location, I had gone to another jiffy lube and they had a 50 minute wait time so I went to this one and left quicker and happy !

May 06, 2024

Employees were kind and professional. Everything was explained and easy understand. I was given a estimated time frame for the work to be completed and a estimated cost. I love that I didn't have to make a appointment. Waiting area was clean and comfortable. Bathrooms were clean and well supplied could not have asked for a better experience.

May 06, 2024

Excellent service! Quick, and thorough!! I love Jiffy Lube! You guys seriously are the best!!

May 06, 2024

I came in for an oil chamge. Employees spent more time looking at their phone and vaping in the garage than working. No light checks, no tire pressure checks. Didn't use the fender guards to protect the front fenders. I was extremely nervous the proper oil was being used. Didn't guide me out of the garge. Used a sloppy hand written oil reminder sticker. Never going back to this location!

May 06, 2024

Service was prompt and excellent. I arrived around 9:30 on a Tuesday morning so only a short 5 minute wait before my service began. Very convenient.

Apr 06, 2024

I decided against having them change my engine air filter since that’s easy for me to do on my own. They even brought it to me to show me it /needed/ changed and they weren’t trying to get more money out of me! However, Karen and the upper bay associate were super kind and helpful. I was having an awful day and just chatting with Karen really brought my mood up. This location is very close to my job and I will definitely be back in the future!!

Mar 06, 2024

11 out of 10!!!! The guys at the shopper, so helpful every time I go in! I couldn't give a higher review!

Mar 06, 2024

Awesome customer service!!

Mar 06, 2024

Everything great !

Mar 06, 2024

Great team! came here again and dealt with Ricky both times and will definitely be back!

Mar 06, 2024

The staff was fast and very friendly 👍🏿

Mar 06, 2024

They were nice and quick and honored my internet coupon with no issues

Mar 06, 2024

Was going to get an oil change today until I saw the dead raccoon in the front of your business...I'm hoping someone called to have it removed....uugh

Mar 06, 2024

Unless you've been here, it's not obvious how to proceed at Jiffy Lube. All you do is drive up to the garage entrance doors and wait in line. At this location, the line starts behind the building off the main road. My experience was generally good but the car in front of me apparently had issues when they tried to leave so my 10 minute inspection turned into 30+ minutes due to lack of space and personnel. Other than that issue, possibly 5 stars.